Emergency and After-Hours Services
24/7 Crisis Support
Many of us are experiencing anxiety or grief. Whatever you may be experiencing, know that your UD community is here to support you and these services are always available.
Dial 911 if you have a medical emergency.
TimelyCare
24/7 virtual mental health support
All students enrolled at the University of Delaware (including all part-time, professional, graduate and undergraduate students) now have access to 24/7 virtual mental health care through TimelyCare.
Features include on-demand and scheduled appointments with licensed counselors. In most cases, students will be connected with a professional within five minutes of initiating a request for 24/7 support or students can browse providers and make a scheduled appointment with their chosen counselor.
UD Helpline
Any student feeling overwhelmed, anxious, or otherwise in need of someone to talk to can call 302-831-1001, Option 2, 24 hours a day, 365 days a year to speak with a mental health professional. Support is available in multiple languages.
24/7 Victim Support
The UD Helpline offers 24/7 confidential crisis and victim support for survivors of all forms of sexual assault, intimate partner violence, sexual harassment and stalking. Call 302-831-1001, Option 1 to speak to a licensed clinician.
After-Hours Medical Care
Additional Resources
Call for Help
Amnesty for Active Assistance
Student health and safety are of primary concern at the University of Delaware. As such, in cases of behavior that presents serious and immediate harm or threat of harm to a individual or the larger University community, individuals are encouraged to seek assistance for themselves or others.
If active assistance is sought due to a serious and immediate risk of harm, Community Standards & Conflict Resolution will not pursue conduct charges against a student or student organization for violations of the Code of Conduct resulting from the behavior.
CALL – Contact 911 or a University official when you have a concern.
STAY – Remain with the person who needs help.
HELP – Cooperate with emergency personnel, including answering questions and following instructions.