Virtual Mental Health Support

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Virtual Mental Health Support


Feeling anxious or stressed? Students now have free, 24/7 access to virtual mental health support with TimelyCare. 


TimelyCare is a virtual health and wellbeing platform available for University of Delaware students. Download the TimelyCare app today to talk to a licensed counselor!

TimelyCare Services

TimelyCare Frequently Asked Questions

All enrolled students at University of Delaware can use TimelyCare with no additional fees. This includes part-time, professional, undergraduate and graduate students.

TimelyCare’s providers can offer support for a wide range of common stressors and mental health concerns, and after talking with you, will together decide on the best course of treatment.

In most cases, a provider will connect with you within five minutes.

Go to or download the TimelyCare app to access care. Use your UD email address to log in.

There is no cost to enrolled University of Delaware students.

With TimelyCare, you will have free, 24/7 access to providers from anywhere in the United States. You’ll never be asked for your insurance information. So, you’ll never have to spend time or money looking for care, whether you’re on or off campus.

TimelyCare values the privacy of its patients and the confidentiality of the personal health information entrusted to us. In order to protect this privacy, policies and procedures are put into place that limit disclosure of personal information to only those that the patient has given permission, and/or those required by law or public safety. Only the University of Delaware Center for Counseling and Student Development will have access to student records in order to maintain continuity of care.

Students can reserve a private office for telehealth in the Center for Counseling and Student Development by calling 302-831-2141 or stopping by our reception desk on the second floor of Warner Hall during regular business hours.

Additional individual spaces are available through University Student Centers and the Wellbeing Center at Warner Hall.