Doing Business with the University of Delaware

If you are a new supplier, your UD contact will request an invitation for you to register. You will receive an email from UDExchange@jaggaer.com. If you expected an invitation but did not receive one, check your spam folder or contact your UD representative, or email procurement@udel.edu. For more information regarding supplier registration, refer to the UDX Supplier Registration User Guide.

Note: UD does not accept unsolicited onboarding requests; you must be actively engaged in a UD transaction to register.

Existing UD suppliers are suppliers:

• Currently registered with UD (e.g. previously submitted a W/9 or W/8)

• Previously engaged or currently engaged in transactions  

If you are an existing supplier that has not yet self-registered, you must be registered in the UD Exchange supplier portal to make updates to your profile. For any updates needed, email procurement@udel.edu and include subject line “Supplier record update needed.”   A member of our supplier team will review your request and then send you an invitation to register for the UDX supplier portal. Since you have already transacted with the University, you will see your profile loaded with information you previously submitted. For more information regarding supplier registration, refer to the UDX Supplier Registration User Guide. 

If you are an existing supplier that has self-registered in the UD Exchange supplier portal, please login in at the below URL to make any updates:

University of Delaware Supplier Portal Log-In

Payment  Method Overview

• Payment method refers to the options available to make payment to suppliers/payeess.
• Payment method influences the supplier's/payee's payment terms unless ontractual terms exist. 
• Payment methods are indicated during the supplier registration process.

Important Payment Notes

• Currency on all invoices must match the currency indicated on the related purchase order.
• Payment not permitted through PayPal, Venmo or other similar money transfer services.
• Banking information submitted for ACH or international wire payments requires 3rd party verification. UD reserves the right to revert the payment method to physical check drawn in US funds if bank verification is not successful. 
• Multiple payment methods may be included in a supplier record. Each method must be tied back to a specific payment address from the “Address” section.  
• The University only makes payment directly to the supplier engaged in a transaction, which must match the entity name provided on any invoice.  We do not permit 3rd party payments to another legal entity, even if it is a different division of the same company.

Click here for more payment details. 

University of Delaware Standard Terms and Conditions-Applies to UD Purchase Orders and certain agreements placed on or after January 12, 2026.

Federal Funding Addendum-Applies to UD Federally Funded Purchase Orders and certain agreements placed on or after October 1, 2024.

Effective July 14, 2025 - January 11, 2026

University of Delaware Standard Terms and Conditions

Applies to UD Purchase Orders and certain agreements placed between July 14, 2025 and January 11, 2026.

Effective October 28, 2024 - July 13, 2025

University of Delaware Standard Terms and Conditions

Applies to UD Purchase Orders and certain agreements placed between October 28, 2024 and July 13, 2025.

Effective February 29, 2024 - October 27, 2024

University of Delaware Standard Terms and Conditions

Applies to UD Purchase Orders and certain agreements placed between February 29, 2024 and October 27, 2024.

Effective July 20, 2023 - February 28, 2024

University of Delaware Standard Terms and Conditions

Applies to UD Purchase Orders and certain agreements placed between July 20, 2023 and February 28, 2024. 

Effective May 23, 2023 - July 19, 2023

University of Delaware Standard Terms and Conditions

Applies to UD Purchase Orders and certain agreements placed between May 23, 2023 and July 19, 2023.

Effective May 1, 2021 - May 22, 2023

University of Delaware Standard Terms and Conditions

Applies to UD Purchase Orders and certain agreements placed between May 1, 2021 and May 22, 2023.

The University of Delaware is an equal opportunity/affirmative action employer and Title IX institution.

For the University’s complete non-discrimination statement, please visit http://www.udel.edu/home/legal-notices/.

Contractors and subcontractors shall abide by the requirements of 41 CFR 60-741.5(a).

This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

The supplier portal is a web-based solution that allows suppliers and payees to collaborate with the University in a secure, online environment. University of Delaware’s supplier portal technology is hosted by Jaggaer and is referred to as the UDX Supplier Portal.  Utilizing a supplier portal enables the University to evolve our business relationship with your organization.  Benefits of conducting business with the University via the portal include:

• Self-registration with secure, online access to manage tax, address, contact and payment methods

• Access to the most current IRS forms (available for download and prepopulating)

As of January, 2026 all new suppliers or individuals doing business with the University as well as existing suppliers that require any updates to their supplier record must be invited to self-register through the UDX supplier portal. 

If you are a new supplier, you will receive an invitation to register from UDExchange@jaggaer.com. If you have not received an invitation and expected one, check your spam or junk folders and/or reach out to your University contact or email procurement@udel.edu. For more information regarding supplier registration, refer to the UDX Supplier Registration User Guide. Note: The University does not accept unsolicited requests from suppliers to be onboarded. You must be currently engaged in a transaction with UD to be invited to create an account in the system.  

You must be registered in the UDX supplier portal to make updates.  For any updates needed, email procurement@udel.edu and include subject line “Supplier record update needed.”   A member of our supplier team will review your request and then send you an invitation to register for the UDX supplier portal. Since you have already transacted with the University, you will see your profile loaded with information you previously submitted. For more information regarding supplier registration, refer to the UDX Supplier Registration User Guide. 

If you are an existing supplier that has self-registered in the UD Exchange supplier portal, please login in at the below URL to make any updates:

University of Delaware Supplier Portal Log-In

Registration takes about 15 minutes. The registration process also allows you to save and come back to complete your registration at a later time. During registration, new suppliers will be asked to provide:

• Legal name, tax identification number, tax address, payment address, take order address and industry classification codes (NAICS).

• IRS W-9 or W-8. Note: Prepopulated IRS forms can be downloaded as part of the registration process. This is our preferred submission method. Completed and signed IRS forms may also be uploaded.

• Bank letter and bank statement for foreign banking. Additional verification may be required. 

For more information regarding supplier registration, refer to the UDX Supplier Registration User Guide. 

Checks are UD’s default payment if no other method is designated by the supplier.  ACH is preferred. ACH payments require 3rd party verification. If your banking information cannot be validated, we will notify you and ask for different banking information. If this cannot be provided, we will create a check payment method.  

Once you receive an invitation to register, follow the instructions to complete the registration process.  Once you have completed the form and clicked the “Submit” button, a confirmation screen informs you that your registration has been submitted.  You will also receive emails containing the following from Jaggaer: 

1. Link to set your password and screen to set up multi factor authentication 

1. Confirmation of completing your registration profile

Once your registration is completed and submitted, the University’s supplier team will review and validate your registration.  Validations include tax identification, banking verification and compliance screenings. If any follow up/clarification is needed, an email will be sent to your designated communication contact (defined as part of the registration). Once your registration is approved, you will receive a confirming email from Jaggaer.  Since you are registering at the request of a UD Department, the requestor is notified that your registration has been completed.

Log in here using your name and password credentials:   University of Delaware Supplier Portal 

To check if you are registered, try to log in here University of Delaware Supplier Portal with your email/your company email address and password you might have used. If you have forgotten your password, use the “Forgot your password” link to reset it.  This process often verifies if your email is in the system.  

Yes, you can use your name and password for entrance to the Jaggaer platform but each University requires a separate registration. 

Any UD supplier that registers and is approved is granted access. This includes individuals and entities. 

The portal is “self-service” for suppliers once they register. Suppliers may log in any time to update their profile. Depending on the type of update made, new tax and/or banking documents may be requested.  *Note: Once registered, suppliers control access to their record.  Suppliers may add additional users to an account. 

We encourage you to review the UDX Supplier Portal Registration Guide. Suppliers can also contact the supplier support team at procurement@udel.edu for assistance.  Another option is to visit the “Doing Business With the UD” section of the University of Delaware Procurement Services website at https://www.udel.edu/faculty-staff/procurement/for-suppliers/ which is easily accessible from the left navigation bar of the site’s home page.

aggaer is available to assist in technical matters that include resetting a supplier’s password, login issues, resetting portal access, as well as technical challenges experienced by a supplier when in the portal. 

Contact Jaggaer’s Supplier Support Team at 1-800-233-1121 Option 3. Please indicate to the representative that you are calling about the University of Delaware Supplier Portal.  

Jaggaer Live Agent Via Chat: https://jaggaer.my.site.com/SupplierSupportRequest/s/ 

Log onto the Jaggaer support portal:  https://www.jaggaer.com/customer-support  

Profile security is governed by Jaggaer’s Privacy Policy.

See the table below for some of the most common profile changes.  The type of profile change needed dictates what action is required.