Accounts Payable

Accounts Payable processes approved payments to suppliers through various payment vehicles, including but not limited to checks, electronic payments, and wire transfers. 

Check Pickup Changes

 

Starting November 01, 2024, Procurement Services will implement new measures to enhance the check payment delivery process. As part of this change, all check pickups will require prior approval from Procurement Services. To request approval, you can add a comment to the requisition in UD Exchange, Web form, or send the request to procurement@udel.edu. Once approved, checks will be available for pickup at the Cashier's Office the next day after printing, usually on Thursdays. These changes aim to simplify our processes and ensure greater accountability.

Please be advised that the check pick-up request should be limited to urgent situations, wherein the supplier exclusively requires a hand-delivered check or in exceptional circumstances. Additionally, Accounts Payable can send supporting documentation along with the check to aid in applying the payment accurately if additional attachments are not listed on the check remittance advice.

Checks can be picked up the following day after printing at the Cashier’s Office, located at 413 Academy, Room 250, Newark, DE 19716, open Monday through Friday from 8:30 a.m. to 4:30 p.m. Please ensure to have your UDID or a valid form of identification when picking up the check.

Most sourceable goods and services are purchased and paid for through the purchase order and payment process.

However, you may have a need to make a Non-PO Payment to a supplier for an engagement that is generally considered "non-sourceable". Examples include human subject payments, stipends, and government payments.

The Non-PO Payment Matrix provides a comprehensive list of allowable Non-PO payment types with definitions.

Because there are many types of payees and multiple payment vehicles, the matrix also outlines which payment vehicle should be used to make the payment depending on your payee type. 

For successful, timely payments, an invoice needs to include the following:

  • Supplier Name
  • Invoice Number
  • Invoice Date
  • "Bill To" must be "University of Delaware"
  • Remittance Address
  • Purchase Order (PO) Number
  • Amount Due
  • Currency must be specified

All invoices requesting payment against an established Purchase Order should be sent by the supplier directly to accountspayable@udel.edu as instructed on the Purchase Order.

If an invoice does not contain the information listed above, the supplier will need to submit an updated invoice for payment.

All payment information for orders and forms in UD Exchange can be found on the Vouchers tab of the order form. 

For payment information related to legacy webform orders and forms, please consult Payment Activity.

Check

  • Checks are UD’s default payment method if no other method has been designated by the supplier or if there is an issue with a supplier’s designated payment method

  • Checks are printed and mailed by Procurement every Wednesday 

  • Please bring a photo ID and proceed to the Cashier’s Window to sign out checks. 

  • Check pick-ups should be limited to urgent situations and will require prior approval from Procurement Services. To request approval, you can add a comment to the requisition in UDX, Web form, or send a request to procurement@udel.edu. Once approved, checks will be available for pick-up at the Cashier’s Office (413 Academy, Room 250 Newark, DE 19716) the next day after printing, usually on Thursdays.

ACH

  • Direct deposits made by UD to a supplier’s account via a clearing account

  • This payment method is run daily

Wire

  • Procurement Partners with UD Treasury to transfer funds from one bank to another. Like an ACH, but typically for a fee 

  • This payment method is run weekly on Thursdays except for the last week of the month

Ghost Card

  • Used exclusively by Procurement for UD’s Amazon Business and Apple, Inc. Payments

  • This is a type of credit card that is linked to a supplier’s record for streamlined and immediate payments

Virtual Payables (V-Pay)

  • The virtual payment program (Vpay) is a payment solution offered to suppliers through through Bank of America. Payments are processed upon invoice approval. Suppliers receive a link to a secure web portal, where payment is processed through a virtual credit card number account 

  • This payment is run daily

  • The use of V-Pay benefits the University via banking rebates and payment security

Credit Card (P-Card)
  • Credit cards are an allowable payment method for travel expenses and goods under $5k

  • Credit cards should not be used to engage services, including IT related subscriptions/software. Please refer to UD’s credit card program for further information. 

  • Credit cards should never be used to pay UDX transactions; this may result in duplicate payments or other administrative issues

UDX Voucher Payment Status Types:

 

In Process

A voucher with “In Process” status is pending action in UD Exchange. It may require PO Owner Approval, or review by Accounts Payable if in an exception folder.

Payable

A voucher with “Payable” status has been completely processed through invoicing and is in queue for payment to be issued per payment terms. This means that an invoice will reside in the system with “Payable” status until payment is issued according to the PO/contract terms.

Paid

A voucher with “Paid” status has been paid per terms.

Canceled

A unit may request a voucher be canceled (in situations such as disputed charges). “Canceled” vouchers are edited with “DNU” as a prefix.