Talent Development

Workshops Transition to Blended Learning

Blended Learning

Talent Development is piloting a transition of some workshops to a blended learning format. Blended learning begins with online modules followed by a shorter instructor-led class, which will be held on Zoom. Total learning time will be about the same. This approach reduces in-person class time and emphasizes shared learning through focused conversation and connection, while reducing meeting time for participants, no matter where they are.

For example, Essential Communication Skills, currently an in-person Zoom course lasting 2 hours, will be changed to two to three online modules with a 45-minute in-person component. The online modules must be completed to register for the Zoom portion of the course.

Pilot courses that begin in November include:

  • Coaching and Managing Workplace Conflict
  • Communication Skills for Excellent Customer Service
  • Essential Communication Skills
  • Leveraging Team Strengths
  • Setting Goals and Evaluating Performance

Certificate programs combine in-person and online courses focusing on the knowledge, skills and behaviors needed to succeed in a variety of roles at UD. The total learning time is approximately 7 hours for each certificate.
In-person classes are offered monthly and the online courses are available anytime. Employees have six months to complete a certificate from the time they register and may take courses at their convenience. Any courses that were completed within one year prior to the date of registration may be used to satisfy the requirements. Once all courses are complete please email Talent Development to request a certificate of completion.

Management Essentials

Who should participate:

Employees who are in a management or supervisory role or who lead teams

To begin your certificate program, visit ConnectingU.


The following courses are required to receive the certificate of completion:      

  • Coaching and Managing Workplace Conflict
  • Leveraging Team Strengths
  • Setting Goals and Evaluating Performance
  • Campus Safety and Wellbeing (online)
  • FLSA Overview (online)
  • Hiring for Success (online)
  • Leave Policies Overview for Managers (online)
  • Search Committee Training (online)

UD Financials

Who should participate:

UD Employees with financial responsibilities

To begin your certificate program, visit ConnectingU.


The following courses are required to receive the certificate of completion:

  • UDataGlance Workshop
  • Summarizing UDataGlance Data with Excel Pivot Tables
    • Part 1: Financial Summary Data
    • Part 2: Statement View Data
    UD Financial Fundamentals (online)
    • Part 1: Financial Overview
    • Part 2: UD Financials System
    • Part 3: Financial Transactions and Sources
    • Part 4: Financial Reporting and Resources
  • Introduction to Journal Voucher Web Form (online)

UD HR Fundamentals

Who should participate:

UD employees with HR responsibilities

To begin your certificate program, visit ConnectingU.


  • Communication Skills for Excellent Customer Service
  • Essential Communication Skills
  • FLSA Overview Leave Policies Overview (online)
  • Leave Policies Overview (online)
  • JED Web Form (online):
    • Overview
    • Employee Separations
    • FMLA Leaves
    • Hiring Non-Benefited Employees
    • Updating Employee Pay (coming soon)
    • Transfers, Promotion and Demotions
  • Navigating UD Business (online)
  • The Affordable Care Act at UD (online)
  • Training for Revised I-9 Form (online)
  • Using the UD Web Form System (online)

ConnectingU is the Talent Development online learning portal where fulltime faculty and staff, miscellaneous wage employees and adjunct faculty can register for instructor-led workshops, access online courses, job aids and resources. Access ConnectingU with your CAS log-in.

Talent Development offers consulting services to departments and units, to design and facilitate customized workshops, staff retreats and teambuilding programs. 

How to get started:

  • Consider your team’s learning needs for building skills or bolstering team dynamics to meet business needs. Think about what success would look like after the workshop.
  • Complete the Customized Workshop Request Form to describe your request.
  • Talent Development staff will schedule a remote meeting to plan and schedule your workshop. Workshops are free, but there may be fees for materials that the University does not license.

Workshops are currently hosted remotely, using Zoom’s suite of interactive features that support small group discussions, polls and brainstorming activities. Some examples of sessions that have been conducted include:

  • Committing to excellent customer service
  • Communicating effectively
  • Developing a positive and resilient workplace
  • Group planning and problem solving
  • Manager and supervisor development
  • Running effective meetings
  • Working as a high-performing team

The HR ATLAS (Appendix for Training, Learning and Systems) is a comprehensive collection of resources for those who need to know more about HR activities, particularly those who process HR forms. The ATLAS is organized by categories, such as Recruit/Hire and Onboarding. Within each category there are lists of HR-related activities with links to documentation and training. A listing of over 30 job aids for those who process HR’s most often used Webforms is also included.

Performance management is a process by which managers and employees work together to plan, monitor and review an employee’s work objectives and overall contribution to the organization. More than just an annual performance review, performance management is the continuous process of setting objectives, assessing progress and providing on-going coaching and feedback to ensure that employees are meeting their objectives and career goals.

Learn about required training, UD-specific information that all employees should know, as well as recommended learning based on various roles across the University.

Our Services

  • Consult with individuals and units to determine learning needs
  • Oversee the employee learning portal, ConnectingU
  • Develop in-person and online courses

Email your questions to talent-dev@udel.edu or call Human Resources at 302‑831‑1533.