Talent Development

Crucial Convesations book

Crucial Conversations Book Club

Are you sometimes caught off guard when conversations take an unexpected turn? Do you experience conflict from time to time in your role on campus? Please join us for a winter session book club as we read and discuss parts of the book Crucial Conversations: Tools for Talking when Stakes are High, by Patterson, et al. Four sessions will be held Wednesdays from 1-2 p.m. Jan. 8 through Jan. 29, 2020, using the Zoom conferencing platform. Sessions will be recorded.

Books may be checked out from UD Interlibrary loan, Delaware libraries or purchased.

Details about two additional in-person, optional activities for face-to-face practice will be sent to registered participants.

Register Now

Learn about required training, UD-specific information that all employees should know, as well as recommended learning based on various roles across the University.

Certificate programs combine in-person and online courses focusing on the knowledge, skills and behaviors needed to succeed in a variety of roles at UD. The total learning time is approximately 7 hours for each certificate.
In-person classes are offered monthly and the online courses are available anytime. Employees have six months to complete a certificate from the time they register and may take courses at their convenience. Any courses that were completed within one year prior to the date of registration may be used to satisfy the requirements. Once all courses are complete please email Talent Development to request a certificate of completion.

Management Essentials

Who should participate:

Employees who are in a management or supervisory role or who lead teams

To begin your certificate program, visit ConnectingU.


The following courses are required to receive the certificate of completion:      

  • Coaching and Managing Workplace Conflict
  • Leveraging Team Strengths
  • Setting Goals and Evaluating Performance
  • Campus Safety and Wellbeing (online)
  • FLSA Overview (online)
  • Hiring for Success (online)
  • Leave Policies Overview for Managers (online)
  • Search Committee Training (online)

To earn a certificate, you must complete all courses within six months.

UD Financials

Who should participate:

UD Employees with financial responsibilities

To begin your certificate program, visit ConnectingU.


The following courses are required to receive the certificate of completion:

  • UDataGlance Workshop
  • Summarizing UDataGlance Data with Excel Pivot Tables
    • Part 1: Financial Summary Data
    • Part 2: Statement View Data
    UD Financial Fundamentals (online)
    • Part 1: Financial Overview
    • Part 2: UD Financials System
    • Part 3: Financial Transactions and Sources
    • Part 4: Financial Reporting and Resources
  • Introduction to Journal Voucher Web Form (online)

UD HR Fundamentals

Who should participate:

UD employees with HR responsibilities

To begin your certificate program, visit ConnectingU.


  • Communication Skills for Excellent Customer Service
  • Essential Communication Skills
  • FLSA Overview
  • Leave Policies Overview
  • JED Web Form:
    • Overview
    • Employee Separations
    • FMLA Leaves
    • Hiring Non-Benefited Employees
    • Updating Employee Pay (coming soon)
    • Transfers, Promotion and Demotions
  • Navigating UD Business
  • The Affordable Care Act at UD
  • Training for Revised I-9 Form
  • Using the UD Web Form System

Online courses and resources can be found in ConnectingU, the employee learning portal. Topics include:

  • Professional Effectiveness
  • Equity & Inclusion
  • Financial & Business Activity
  • Faculty Development
  • Management & Leadership
  • Environmental Safety
  • Research
  • HR Policies & Procedures
  • Technology
  • Benefits & Work-Life Balance

In-person workshops are held during normal work hours, and vary in length.

Training is required for employees based on the responsibilities or role.

All Employees

  • Sexual Misconduct


Search Committees




I-9 Form Processors


Information Technologies

Customized Training

Our feedback indicates that training tailored to meet specific unit or department needs can add more value. For customized training, send email to employeetraining@udel.edu for more details.

Our Services

  • Consult with individuals and units to determine learning needs
  • Oversee the employee learning portal, ConnectingU
  • Develop in-person and online courses
  Ellen Lepine
Training and Development Specialist 831-0269
  Linda Smith
Sr. Training and Development Specialist 831-8853

Email your questions to employeetraining@udel.edu or call Human Resources at 302‑831‑1533.