Memorial Hall

Talent and Organizational Development

Talent and Organizational Development works to improve UD’s capability through the alignment of strategy, structure, people and management processes.

Our approach uses various concepts and methodologies rooted in culture, adult education, human resource management, change management, organizational behavior and design, among others.

Some of our initiatives include:

  • Employee engagement and wellbeing, performance management, coaching, mentoring and skill development.
  • Team building using interpersonal and group process approaches.
  • Organizational transformation, culture change, strategy consultation, succession planning and leadership development.

New Performance Management and
Merit Compensation Program


Human Resources is pleased to announce a new Performance Management and Merit Compensation Program that will leverage various talent management strategies to develop capabilities across the organization. The program is performance-driven and has been designed based on feedback, benchmarking, and best practices to reward performance with merit pay.  

What can you expect from the new program?

  • A new year-end appraisal form. The streamlined tool is designed to focus on accomplishments and professional development, while fostering a meaningful performance feedback conversation. The form will be available in late Winter/early Spring 2024. 
  • A new timeline. The performance year will align with the University’s fiscal year (starting in July, versus February).
  • Performance-based merit increases. Robust training for managers and staff will include guiding principles and best practices on establishing clear performance expectations and delivering timely feedback with consistent conversations throughout the year. The performance appraisal documentation will support merit pay decisions.  

How can you prepare for the new program?

  • Work with your manager. Individuals will work with their managers before December 2023 to set and document their FY24 goals. Goals should be Specific, Measurable, Achievable, Results-Oriented and Time-Specific, (S.M.A.R.T); defining these parameters as they pertain to your goal helps ensure that your objectives are attainable within a certain time frame.
  • Have regular performance conversations. As best practice, individual contributors and their managers should have regular performance conversations from now until the Spring of 2024. This includes discussing their S.M.A.R.T. goals, what is going well and where there may be opportunities for improvement.
  • Track your accomplishments. From the present until May 2024, individuals will track their accomplishments, career aspirations, professional development opportunities and how these opportunities have been used in skill development

New performance management program – Timeline of activities

Date Activity
July 1, 2023–Spring 2024 Managers and employees work together to establish and review FY24 goals and expectations. Periodic check-ins take place for feedback and goal revision, if necessary.
September 2023–December 2023 Training developed; appraisal form revised
January 2024–March 2024 Training for managers and individual contributors.
March 2024 Year-end forms launched
May 2024 Forms due to HR
June 2024 – July 2024 Merit Salary Increase (as approved by Senior Leadership)

Please visit this page often for additional information and training opportunities. Questions? Contact the Talent and Organizational Development team at

LinkedIn Learning

Human Resources is launching a 3-month LinkedIn Learning Calendar Challenge entitled Thriving Through Change. Each month we will feature a new calendar with selected 3-5 minute LinkedIn Learning videos about how to manage change as an individual, as part of a team and as a change leader. This is a great resource to use for your own self-paced learning or to share with your colleagues. Complete a short form to receive September’s calendar, Thriving Through Change as an Individual.

New Management Certificate of Excellence

Purpose: To equip managers with UD-specific information and best practices to lead their teams and achieve results that support the University’s goals and mission.   

Certificate includes: 

  • Five core courses  
  • Three elective courses  
  • At least 10 hours of learning  
  • Instructor-led workshops (Zoom and in-person)  
  • Online, self-paced courses
Learn more

Participants : Newly hired or promoted managers, as of January 1, 2023, are required to complete the certificate within the first six months of entering their role. Current and aspiring managers are also encouraged to participate.

Learn more and register : Visit ConnectingU or to request a team training for managers, email   

Testimonial Video: Managers

Testimonial Video: Melissa Bard


Services and Programs

The Talent and Organizational Development team provides a variety of approaches and support to assist individuals, teams, departments, units and colleges across the university.

Ready to get started? Submit an Organizational Development Request Form to arrange an intake meeting.

If you require an accommodation to participate in one of our programs, please contact Disability Support Services at 302-831-4643 or via email at  5 days prior to the date of the workshop.

Our programs consist of a variety of formats and methodologies aimed at supporting skill development and greater levels of communication and efficiencies.

Learning paths designed for specific roles that cultivate institutional knowledge and critical skills. Explore the certificate programs.  


Program design, supporting tools and coaching support aimed at measuring engagement and identifying opportunities that support culture change.

Analysis of organizational structure, work distribution, work processes and work relationships.

Coaching, training, and advising for the entire employee lifecycle.  Examples of this work includes competency


identification, succession planning, leadership coaching, goal setting and performance management interactions.



Consultation and facilitation support to help envision, create and communicate vision, goals and strategy.

Transform training content with web-based interactive learning modules and videos. An instructional designer will assess needs and goals, suggest a multimedia format and create a package that suits those requirements. Request an appointment

UD’s performance appraisal supports employee growth and operational excellence.

More than just an annual review, performance management is the continuous process of setting objectives, assessing progress and providing on-going coaching and feedback to ensure employees are meeting their objectives and goals.


LinkedIn Learning

LinkedIn Learning

Learn any time, any place, with courses, webinars and podcasts on a wide range of technical, business, software and creative topics.   

Mentors Circle

Academic Impressions

Connect with leadership, personal development, and skills-based training opportunities that are specifically focused on higher education.


HR Knowledge Hub

The source for online training and resources, which houses UD-specific training for employees responsible for conducting HR activities. Formerly the HR ATLAS.