Onboarding portal

Human Resources

Onboarding resources

Video: Help with onboarding forms

PDF: HELP WITH ONBOARDING

Onboarding menu log in

New Employees should wait to receive an onboarding invitation before logging in.

Resources to help you

The following are benefits-related videos:

Benefit Eligibility and Benefit Information

The following employee categories are eligible for coverage under the University’s health, dental, vision, life and disability insurance as well as tuition benefits and pension/retirement plans.

Full-Time Faculty: academic position classified as full-time under the terms and conditions of the AAUP Collective Bargaining Agreement.
Full-Time Staff: non-faculty position with a work schedule of 37.5 to 40.0 hours per week for at least nine (9) months during a period of twelve (12) consecutive months.
Defined-Term Full-Time Staff: non-faculty position with a work schedule of 37.5 to 40.0 hours per week for a duration greater than twelve (12) consecutive months, but less than thirty-six (36) consecutive months.
Temporary Full-Time Staff: non-faculty position with a work schedule of 37.5 to 40.0 hours per week for a duration not longer than twelve (12) consecutive months.
Visiting faculty and visiting exempt staff: Benefits eligibility is limited to health, dental, vision insurances, course fee waiver and ID card privileges.
Part-time faculty and staff: in benefits-eligible positions prior to 2016 are eligible for the full compliments of University benefits, but at a reduced contribution level and half of the full-time equivalent tuition benefits.

Who Can Use UD Benefits

Dependents (your spouse and your children up to age 26) may be covered under the health, dental, vision and dependent life insurance plans or apply for UD educational benefits.

Flexible Benefits: Annually in May; plan year July 1–June 30

Flexible Spending Accounts (FSA): Annually in November; plan year January 1–December 31

Changes that can be made during annual Flexible Benefits enrollment:

Change to a different health plan option;
Enroll in a health, dental or vision plan if you declined coverage previously;
Add or remove dependents (i.e. change your coverage level);
Drop coverage for health, dental or vision insurance;
Change to a different level of disability and/or life insurance.

2023-2024 Benefits Guide

Benefits Effective Date	Employees with a hire date on the first day of the month, will have benefits effective the first day of the month. Those with a hire date after the first day of the month, will have benefits effective the first day of the following month.
Application Process (Health, prescription drug, dental, vision, life and disability insurance)	New hires and/or newly benefited employees must apply for coverage within thirty days of their hire date. If employees do not enroll during the first thirty days of eligibility, benefits will be defaulted to First State Basic Medical (Employee Only), Dental (Employee Only), Standard LTD, and 2X Basic Term Life Insurance. Employees must wait for the annual Flexible Benefits Open Enrollment in May to change coverage (effective July 1). If employees do not enroll in the Flexible Spending Accounts (FSA) Plan during the first thirty days of eligibility they must wait for the annual FSA Open Enrollment in November to apply for coverage (effective January 1). New hires who have spouses that currently work in a benefited UD position or with a State Agency: have the option of enrolling in medical insurance under one "family contract/coverage plan" with one of the employers, OR as separate individual contracts/coverage under each employer respectively. Under the DE Eligibility and Enrollment rules, a family contract should be carried under the employee whose birthday comes first in the calendar year. under no circumstances can there be duplicate coverage.
Enrollment	In 10-14 business days after enrollment is confirmed, ID cards will be mailed to the employees address on file. Cards will not be issued for the dental plan, please use the dental claim form for the plan ID. Participants may use the appropriate plan claim form to file for reimbursement for services rendered prior to receipt of ID cards, Aetna or Highmark. If you do not receive your ID card within 3-5 weeks after enrollment, call the insurance company directly to request an ID card. If you enrolled but need services before receiving your ID cards, call the insurance company directly to obtain your membership ID information. If the membership ID information is not available, you may need to pay for services in full and then file for reimbursement from the insurance company. Be sure to save all receipts. Please check your enrollment confirmation e-mail or Flex Benefits View in webviews to view your benefit elections. Contact information for each carrier can be found on the benefits contacts webpage.
Retirement/ Pension Plan	Faculty and staff must enroll in the 403(b)/457(b) through the TIAA portal in order to participate in the plan. Please allow 5 to 7 business days from employment setup to access the TIAA portal. Enrollment and/or changes to the 403(b) may be completed at any time during the year. Full-time benefited faculty and staff who are not State Employee Pension Plan (SEPP) participants are eligible for University matching contributions to begin as soon as administratively feasible after an election is submitted through TIAA. Most full-time benefited hourly staff employees are automatically enrolled in the SEPP upon hire. Full-time benefited SEPP participants are eligible to voluntarily participate in the 403(b)/457(b), but with no employer match. Enroll through the TIAA portal. Please allow 5 to 7 business days from employment setup to access the TIAA portal.
Online Vendor Access	See our website for a full listing of vendor contact information
UD system views and transactions	Please log into webviews to see your information as it is recorded in the UD system. Webforms are the online tool for you to complete transactions through the University.
Plan Year	Flexible Spending Accounts: January 1-December 31 Flexible Benefits (medical,, dental, vision, life and disability insurance): July 1-June 30