Information for students

Frequently asked questions for students 


Latest Updates

Last Updated 5/20/20


Commencement, associated Convocations and other ceremonies have been postponed. Join us online at 11 a.m. on May 30 for "Blue Hen Celebration: Honoring UD's Class of 2020." More information at


Research Reactivation

During the first half of June, the University of Delaware expects to begin reactivating campus research operations on a limited basis — with the safety and wellbeing of our community as our highest priority. Read letter


Residence Hall Move-Out

The Office of Residence Life and Housing is launching a phased move out plan to maintain social distancing protocols during end-of-year closing. More details

Summer Events

Activities, events and programs scheduled to take place on University of Delaware campuses in June and July will be canceled, made virtual or postponed due to the COVID-19 pandemic. These include but are not limited to summer camps, conferences, high school graduation ceremonies and meetings.  Read Letter




Fall Semester

UD is planning to welcome all students on campus this fall. However, in light of the uncertainty of the pandemic situation and with safety and health as a top priority for all students, faculty and staff, the University is carefully evaluating alternative scenarios for fall semester that may need to be considered. 

This will be done in alignment with state government and public health authorities to ensure responsible resumption of regular operations. In all instances, the University will incorporate contingency planning for online classes for next year so that all students from around the world are able to attend UD. Email with any specific questions for incoming students.


Summer Semester

The University is moving all summer instruction to online delivery. Registration for the Summer 2020 semester is now open. Course grading will return to the regular University grading policy for the summer 2020 semester. The academic calendar has been updated to reflect an extended drop period.


Academic Regulations

Academic regulations for undergraduate and graduate students: Updated information about grading, pass/fail and course withdrawal. More details

All updates from UD >


General Questions

CDC is responding to an outbreak of respiratory disease caused by a novel (new) coronavirus that was first detected in China and which has now been detected in more than 100 locations internationally, including in the United States. 

All classes will be online through the end of the spring semester as well as summer. On-campus housing has closed for the semester. Only those UD employees performing essential functions that cannot be carried out remotely will report to campus. 

All in-person summer activities, programs and conferences that were slated to begin prior to August 1 are canceled or will be converted to online offerings; summer classes will continue via distance learning. We will continue to coordinate with State guidance for a phased-in opening so that we can return to normal University operations as soon as safely allowable.


Student Health Services:
As of 8 a.m., Thursday, March 12, students experiencing any symptoms of illness must call ahead to Student Health Services. Medical care remains available, but in light of the developing COVID-19 situation students are asked to call 302-831-2226 to discuss their symptoms before visiting in person so that they can be routed most efficiently to appropriate care. Current hours are Monday through Friday from 8:30 a.m. to 5:00 p.m. After hours, the Aetna After Hours Nurse Medical Advice Line is available to all UD students at 800-681-3957. If you are experiencing a health emergency please call 911. Visit for more information.


Bus service:
Transportation Services is suspended until further notice. 


University Bookstore hours:
The UD Bookstore has temporarily closed.  Orders are still being accepted online for delivery. Visit the website for most up-to-date information


Up-to-date hours for University Dining Services operations may be found at


University of Delaware Library, Museums and Press:
In-person services of the Library, Museums and Press have been suspended until further notice; online services are available. Faculty and students can access the Library Course Continuity webpage for assistance as the UD community transitions into online courses. For more information visit


Carpenter Sports Building (Little Bob), Independence Fitness Center and Harrington Fitness Center:
Closed until further notice, beginning March 13 at 6:00 p.m. 



UD-owned housing and Residence Halls

The University has closed all UD owned and/or operated student housing facilities through the end of the semester. 


All resident students who did not previously move out are asked to wait to return to campus to gather their belongings. More information forthcoming. 


For students who couldn't return home because of international travel restrictions or serious personal reasons, we worked with them to make special on-campus housing arrangements.

Read full message

Yes, a prorated student account adjustment for unused University housing, dining and other fees will be issued. Read email message regarding adjustments

Although many fees are being refunding, the Student Health Services and Counseling fee has not been waived as those services are still available virtually. 

The University is not refunding or discounting tuition for online courses. Online instruction will continue to prioritize the learning outcomes that faculty established for the courses. Online instruction typically costs more than traditional face-to-face instruction.


Residence Life & Housing has announced a phased move out plan via an email sent to students on May 8, 2020.  Additional details can be found here on their website. ALL students should begin Phase 1 now by going to the My Housing Portal and completing the Spring 2020 Move Out Form.  Students may not return until they have completed the form. 

According to the CDC, coronavirus does not survive well on surfaces so there is a very low risk of it spreading this way. COVID-19 is thought to spread primarily between people who are in close contact with each other (within about 6 feet) or through respiratory droplets produced by coughing or sneezing. 

Those who are unable to leave campus will be able to petition the University for permission to stay.  

Those who feel it is safer for health reasons to remain on campus will be able to petition the University for permission to stay. 

Those who do not have an alternative place to go when UD-owned housing closes on March 17th will be able to petition the University for permission to stay. 

Any individual who was in close proximity to those who have tested positive have been notified and instructed on next steps they are to take. 

Modified and limited meal options will be provided to students who petition and receive permission to remain on campus. 

UD does not control private living situations off campus. We urge students and their families to make the safest decision possible. All questions should be directed to the property manager of the residence. 

We have reached out to officials in the city of Newark and local landlords to share the concerns we have heard from students and families, and we have updated them on steps the University has taken in relation to COVID-19. While the University does not have the ability to adjust or cancel off campus leases, we have asked them to work with students and families on next steps. Local landlords have instituted safety precautions for moving. If your landlord has not already communicated this information to you, we encourage you to reach out to them. 

If you choose to continue living off-campus during this time, please keep in mind requirements associated with the State Order will be strictly enforced. The City of Newark has also instituted an emergency ordinance that limits the size of social gatherings. The University of Delaware and Newark Police Departments are working together to ensure the safety of our community. In addition to the legal process and fines, students who violate current laws and ordinances associated with the COVID-19 pandemic will be referred to the Office of Student Conduct. If you must return to your off-campus housing, please know campus support resources will continue to be available and we encourage you to reach out for any assistance you may need. 

While a final determination has not yet been made, it is likely that all students who receive permission to stay on campus will be asked to relocate to one or two residence halls, so that services and support to these students can be centrally provided. 

Swipe Out Hunger is an initiative designed to provide meals to students who may be experiencing any form of food insecurity. These meals are collected through a Swipe Out Hunger drive, held each semester, where meal plan holders can donate meals to a bank that the Office of the Dean of Students is responsible for distributing. Please contact the Office of the Dean of Students at @

If you are living on campus in a Residence Hall and you have a serious personal issue that is preventing you from leaving campus, please contact Residence Life and Housing at (302) 831-4663.

If you need to remain on campus, please reach out to UDIT continues to work with state and local partners to identify broadband options for our students. Visit the Learning Remotely site for more information.  Also, please know that many broadband and wifi providers are offering free and/or reduced access to students who are impacted by the coronavirus situation. See this article from Forbes for additional information.


The Office of the Dean of Students has options and resources. Please email to learn about support options. 

All package delivery and mail service at UD will be shut down for the next two weeks.  Packages will only come into central receiving. Central receiving are planning to pull packages from the package rooms and either hold them centrally or send them on to the students’ permanent address.

U-Haul is offering free storage help for those in needed and affected by the early closure of housing. 


Classes and Remote Learning

The University of Delaware is planning to welcome all students on campus this fall. However, in light of the uncertainty of the pandemic situation and with safety and health as a top priority for all students, faculty and staff, the University is carefully evaluating alternative scenarios for fall semester that may need to be considered. This will be done in alignment with state government and public health authorities to ensure responsible resumption of regular operations. In all instances, the University will incorporate contingency planning for online classes for next year so that all students from around the world are able to attend UD. We encourage you to continue to visit for the most up-to-date information about how UD is responding to COVID-19 or email with any specific questions for incoming students.

Summer sessions will be available online. Registration for the Summer 2020 semester will now begin on April 20, 2020.

For Summer Sessions 2020, the University of Delaware will offer nonresident students the Alternate Tuition rate of $628 per credit hour. This rate -- which is in keeping with past practice for online classes during the summer and winter terms and is approved by the Board of Trustees -- will benefit students both educationally and financially during the global COVID-19 pandemic.

The alternate rate is made possible because of reduced teaching costs during these terms, when faculty are contracted to teach specific courses. This does not occur during fall and spring semesters

Delaware resident students will continue to receive UD’s lowest tuition rate this summer of $530 per credit hour, and they can realize additional savings when taking more than four credit hours in a single summer session. 

On March 26, the University announced temporary emergency academic regulations that are in effect during spring 2020. This means we are implementing some fundamental changes in the delivery of our academic programs that include modification of our grading policy as well as an extension of the period during which students may withdraw from courses without academic penalty. For full details about grading, pass/fail and course withdrawal visit

For Spring 2020, undergraduate courses that receive a grade of “Passing,” or “Credit,” or a similar non-standard letter grade may be eligible for transfer to UD. The non-letter grade must be equivalent to a C- (1.7 on a 4.0 scale) or better at the institution. This must be clearly stated in the transcript legend, on the institution’s website, or in a letter that accompanies the student’s paper transcript.

If you rely on campus technology resources, you can apply to stay in the residence halls for the remainder of the semester. 

UD IT offers information for working from home, learning from home and teaching from home. These resources provide step-by-step instructions and tips for connecting remotely. 

Here are free Internet Essentials resources for remote learning.

Charter Spectrum Broadband is also offering free service.

Also, please know that many broadband and wifi providers are offering free and/or reduced access to students who are impacted by the coronavirus situation. See this article from Forbes for additional information.

For other technology questions please email

The University is offering Course Continuity Workshops for faculty should the transition to online course delivery become necessary. Workshop topics include UD Capture, Zoom and Canvas. 


Login information and guidance on best practices for online learning are available through this Information Technology resource:

Students Learning Remotely:

All Osher Lifelong Learning Institute classes have been suspended until further notice. Visit


All students using the Post 9/11 GI Bill and enrolled in on-campus coursework, which are now moved to online, will be paid at the on campus BAH rate per VA information.  

For more information, please contact Brooks Raup, Student Veteran Services Coordinator, at


Tuition and Differential Fees

No. While the delivery of courses may be different, the University is committed to maintaining the high quality of instruction that students expect from UD to earn their degree. UD’s distinguished faculty continue to teach these courses, and the course curricula continue to prioritize the learning outcomes that faculty have established. In fact, the cost for online instruction is actually higher, reflecting the expense of computer equipment, software, instructional technology expertise and other needs. UD is committed to ensuring that students can continue their academic progress and graduate on time, so those higher costs are not being passed on to students. 

No. The University’s in-state tuition rate is lower due to the financial support provided by Delaware taxpayers. UD receives an annual operating appropriation from the state of Delaware, most of which is used to reduce the cost of tuition for Delaware-resident students. This is an investment that the state is making in the University every year to support resident students. This is the same tuition model that is used by publicly supported universities nationwide.

No. The differential fee reflects the significant investment that the University has made and continues to make in faculty expertise, enhanced technology and other resources in those disciplines to optimize student outcomes. Students in those programs continue to benefit from those investments, both during their time at UD and in the labor market after graduation.

A prorated portion of those fees was refunded based on the variety of programs supported by the fees and the fact that students were not able to use some of those services for the latter part of the semester. Student Financial Services can provide a detailed explanation of an individual student’s refund; contact them at askSFS.

The Student Health fee has not been adjusted because it supports services that continue to remain open to serve students online. These include the Center for Counseling and Student Development and the Student Wellness and Health Promotion program.


CARES Emergency Grant

Under the Coronoavirus Aid, Relief, and Economic Security (CARES) Act, UD received funding for students financially impacted by the COVID-19 situation.  These funds were designed to provide direct financial support to students for expenses related to COVID-19 and the disruption of on-campus services.


Students who have faced serious financial hardship due to unanticipated expenses are eligible for the CARES Emergency Grant provided they meet the following conditions:

  • Recipients must be currently enrolled as a student at the University of Delaware; students enrolled in an online-only program prior to Spring 2020 conversion are not eligible.
  • Recipients must be able to show temporary financial hardship associated with the COVID-19 campus disruption, if requested.
  • Recipients must understand that the level of financial need as demonstrated by financial aid application (FAFSA) determines grant amount.

To receive the CARES Emergency Grant, students will have to certify that they have incurred additional expenses directly related to the COVID-19 situation.  (Eligible expenses can include items such as food, housing, course materials, technology, health care, child care, and transportation from campus to home.)  Students will be required to estimate the amount of those expenses and include that number with the certification.  If the financial impact is less than the grant amount, the grant will be reduced to the amount the student certified.

Based on the overall federal funding UD received, and in conjunction with the number of eligible students, the grant was divided based on the Expected Family Contribution (EFC), as determined by the FAFSA.  EFC ranges and grant amounts are as follows. 

  EFC Estimated Grant Amount
  up to $6,000 $800
  $6,001 - $20,000 $500
  $20,001 - $50,000 $300
  $50,001+ $100

Grand funding is being applied ot the student account.  Students can request a refund online.  We encourage students to use direct deposit when requesting the refund, as it is the quickest and most secure method for receiving the money.  Note that if students do not request the CARES Emergency Grant refund by June 1, the CARES Emergency Grant will be removed from the student account.  Funds can be reinstated if remaining funds are available.

The federal government will not allow the University to use these funds to cover student account balances (whether for outstanding balances or future term charges).  If you wish to use the grant to pay all or a portion of your balance due to the University or as payment for future terms, you must request the refund and then submit payment to UD. 

The University's Student Crisis Fund is available to support students who are in financial need and are not eligible for the CARES Emergency Grant.  Students can apply for this fund by completing the Student Crisis Fund Application.  Email with questions, or reach out to staff in the Office of the Dean of Students.

If you or your family has experienced a significant financial change, you may submit a COVID-19 aid appeal request through askSFS to be taken into consideration for the 2020-2021 academic year.  Appeal submission should be sent after July 1 to allow time for you and your family to fully review your current situation, and additional documentation to support your request will be required at that time.  In addition, Student Financial Services is working to identify funds that may be available to assist families for the current 2019-2020 academic year.


Health & Safety

The University of Delaware Division of Student Life has compiled the following resources:

Mental Health 







  • There is something called QuaratineChat to connect with others stuck at home?


Study Skills


Social Justice Resources


Residence Life and Housing and Custodial Services staff members are taking proactive measures to reduce exposure within each residence hall. These efforts include:

  • Increasing frequency of surface cleaning, especially handrails, elevators, restrooms and doors. 

  • Posting information and raising awareness to include disseminating information on the University website.

  • Ensuring that in-hall staff know where to direct students with concerns about coronavirus. 

Regardless of who they have been in contact with, anyone who is experiencing COVID-19 symptoms (fever, cough, shortness of breath) should self-quarantine and call their healthcare provider. 

Students on campus who feel sick are asked to call Student Health Services at 302-831-2226 to discuss their symptoms before visiting in person so that they can be routed most efficiently to appropriate care. 

Contact the DE Division of Public Health (1-866-408-1899). 

Students, faculty and staff who are returning to the United States from a CDC Level 3 country are required to undergo quarantine at their permanent home residence for at least 14 days. They should NOT return to campus. If you do not have the ability to self-quarantine for 14 days, please do not travel.

Students can contact the Center for Counseling & Student Development at (302) 831-2141 or (302) 831-1001 for after-hours emergencies, or contact Student Health Service at (302) 831-2226 or University Police at (302) 831-UDPD. Faculty and Staff may contact the Employee Assistance Program within Human Resources at (302) 831-2171. 

Note: Due to the rapidly evolving situation, the Center for Counseling & Student Development (CCSD) will not be having face to face meetings.  Please call CCSD 302-831-2141 (or the UD Helpline 24 hours a day, 302-831-1001) if you are in need of emergent help or consultation.  For our most recent updates, please visit their website at An additional resource available to all is the National Suicide Hotline at 800-273-8355. 

Necessary updates to this situation will continue to be provided as they develop and unfold. Please feel free to email any questions you may have to

Due to the rapidly evolving situation, the Center for Counseling & Student Development (CCSD) will not be having face to face meetings.  Please call CCSD 302-831-2141 (or the UD Helpline 24 hours a day, 302-831-1001) if you are in need of emergent help or consultation.  For our most recent updates, please visit their website at An additional resource available to all is the National Suicide Hotline at 800-273-8355. 
Mitigating risk is at the forefront of this decision, along with the safety of the students, staff and our entire community.
Necessary updates to this situation will continue to be provided as they develop and unfold. Please feel free to email any questions you may have to


International Students, Travel, Study Abroad & Visitors

UD’s switch to online classes amid COVID-19 concerns will not impact international students on F-1 and J-1 visa status following procedural adaptations that were recently announced by the U.S. Department of Homeland Security and U.S. Department of State. Typically, international students may only enroll in one online class toward a full course load, but new guidance from federal agencies are allowing schools to provide online instruction for international students on a temporary basis. If you have any questions about your visa status in the U.S., please contact an immigration services advisor at OISS to discuss your situation. 

  • Visiting Scholars (J-1 visa): Please get in touch with OISS Scholar Services ( as soon as possible. An immigration advisor will work with you to determine your eligibility for changes that would extend your eligibility to stay in the U.S. Please note: if no action is taken, violating your visa status by overstaying your visa can have serious consequences should you attempt to return to the U.S. in the future.

  • International Students (J-1 visa): Please contact OISS ( with any questions regarding your J-1 status. International students on a J-1 visa who would like to apply for employment authorization should contact OISS BEFORE the program end date on your DS2019.

  • International Undergraduate/Graduate Students (F-1 visa): Students who have completed their degree programs (or expect completion this spring) should contact an OISS advisor to discuss options for staying in the U.S. after graduation. F-1 degree-seeking students may be eligible to apply for Optional Practical Training (OPT) work authorization. Students who are continuing studies with another degree program may apply for a "change of level" or a transfer through OISS.

OISS staff can assist via email at

International students who are currently enrolled in online classes or have an approved Leave of Absence will be contacted by OISS with advice on their immigration status and what they will need to do to return to their campus studies. Please keep in mind that students planning to return to campus for the summer or fall 2020 sessions will need to be enrolled full-time in on-campus courses, and have a valid visa and I-20/DS-2019 to return to the U.S. Please contact OISS ( for any specific questions regarding students’ immigration or visa status.

If you are a new international student who was not able to start your program at UD this semester, please contact the Office of Undergraduate Admissions (for new undergraduate students) or Graduate College (for new graduate students) to defer your program start date at UD.

Visiting Scholars should notify their host department about their travel delay, and contact OISS Scholar Services ( to adjust their SEVIS record and immigration status accordingly. 

Students who would like to return to UD to take summer classes should contact OISS ( and work with an immigration services advisor at OISS to verify eligibility before reentering the U.S. for summer session courses.

University-sponsored or -affiliated travel is suspended. This includes domestic and international travel. The University also discourages everyone in the UD community to weigh whether any domestic travel between now and May 15 is essential and to explore options to join meetings or events remotely, especially in the growing number of areas with high infection rates.

On March 11, U.S. President Donald Trump issued an update to his presidential proclamation suspending the entry of immigrants and nonimmigrants who pose a risk of transmitting the 2019 novel coronavirus. While this proclamation now extends to the Schengen Area (comprising 26 European states), China and Iran, it does not apply to U.S. citizens or permanent residents.

On Friday, March 13, the Department of Homeland Security issued new rules for Americans returning from Spain and Greece as well as other countries in the Schengen Area. Americans returning from all restricted countries will now be required to travel through one of 13 U.S. airports before reaching their destination. 

Upon arrival, students will proceed through standard customs processing. Passengers will continue through enhanced entry screening where they will be asked about their medical history, current condition and asked for contact information for local health authorities. Students will then be given written guidance about COVID-19 and directed to proceed to their final destination and immediately home-quarantine in accordance with CDC best practices.

In order to minimize disruption, TSA, CBP and air carriers are working together to identify affected individuals before their scheduled flight. Students will be rerouted by their airline and at no cost to you.

Please note that the situation remains fluid. If you are a non-U.S. citizen currently abroad in one of the affected locations, please contact the Office for International Students & Scholars at (302) 831-2115 or for additional information. 

Due to unprecedented measures to restrict travel and limit the spread of COVID-19, UD has canceled all summer and fall study abroad programs. 

The Institute for Global Studies continues to closely monitor guidance from the U.S. Centers for Disease Control & Prevention (CDC), University Leadership and the Delaware Division of Public Health, and are communicating regularly with students, faculty, staff and families. Our students’ health and safety are our top priorities.

As of March 13, based upon raised travel advisories from the CDC, UD has canceled its spring study abroad programs in Athens, Australia, Cayman Islands, Copenhagen, Granada, Limerick, Madrid, Rome and Washington, D.C. and advised students to return to their homes immediately. In addition, students have also been advised to return home from their exchange programs in France and Germany.

For members of the University of Delaware community who choose to travel during spring break or during the months ahead, we urge awareness that the COVID-19 situation is continuously evolving. Be aware that if you travel to a Level 3 location, you will be required to self-quarantine for 14 days. These requirements will be imposed for any jurisdiction the CDC raises to Level 3 for coronavirus in the coming weeks.

As a precaution, both March and April Decision Days, Destination Delaware, and all in-person campus visits/tours are now canceled, effective March 12, 2020. We apologize for the inconvenience and recommend you explore our campus digitally by viewing our virtual tour.  



Events, Athletics & Recreation

With very few exceptions, all events on campus are canceled for the spring semester. 

In light of the COVID-19 pandemic and current restrictions on public gatherings, the University of Delaware will postpone its 2020 Commencement, originally scheduled on Saturday, May 30, in Delaware Stadium, along with associated Convocations and other ceremonies.

This is not a cancellation.

The University of Delaware has announced plans for "Blue Hen Celebration: Honoring UD's Class of 2020." Join us online at 11 a.m. on May 30 to celebrate #UDGrad2020. More details are at

For those who have questions about regalia orders, please read the related FAQs on the Commencement website.

More information can be found in this UDaily article.

Carpenter Sports Building (Little Bob), Independence Fitness Center and Harrington Fitness Center are closed until further notice, beginning March 13 at 6:00 p.m. 

The University of Delaware Athletic Department has decided to suspend all sports competition and practice until further notice.  All in-person, on and off campus recruiting has been suspended indefinitely. 

The University of Delaware Athletic Department will close the Fred Rust and Gold Arenas, starting March 12, 2020 at 5 p.m. until further notice.  



Student Employment

The University of Delaware understands we are in an unprecedented environment due to the COVID-19 pandemic. We want to provide a sense of economic stability to all of our employees through May 31, 2020. Please refer to the payroll matrix  to see how your role is impacted.




These types of actions are not in line with our community values. Mental health support is available 24 hours a day and if you would like to speak with a clinician, we encourage you to call 302-831-2141 to connect with our Center for Counseling and Student Development. After-hours support is available by calling 302-831-1001 or texting UDTEXT to 741741. If you would like to officially report this incident, please visit to file a complaint with the Office of Equity and Inclusion. If this is potentially a criminal matter, UDPD can assist at 302-831-2222.

Many UD alumni, parents and friends have asked how they can help during this unprecedented time for the University community. Here are just a few ways to show your love for UD: Give to the Student Crisis Fund, which supports eligible students who face a serious financial hardship due to unanticipated circumstances; volunteer for the Career Networking and Mentoring; show your Blue Hen spirit and strength. More information on how to help can be found on this webpage


No, in order to protect the privacy of our community members, the University is not able to share the identities of individuals who have tested positive for COVID-19.  The Delaware Division of Public Health interviews each individual who tests positive for COVID-19 to determine those people with whom they have had close contact.  If you are considered to be at risk because you were in close contact with one of those individuals, the Division of Public Health will contact you.

If you have questions that weren't addressed in our FAQs section, you may email