Testing, Screening, Tracing
To help protect our students, faculty, staff and visitors from COVID-19, the University of Delaware has developed a robust and comprehensive program of testing, screening and contact tracing. These protocols apply to everyone on the University of Delaware campuses. The protocols may be updated as conditions on campus change due to the pandemic.
Returning to campus for the spring semester? Here's what you need to know.
Students who will be living in UD residence halls are strongly encouraged to obtain a COVID-19 test and the result within 72 hours before returning to campus. If you have test results available, please submit them to Student Health Services; log in here and select Medical Clearances, then the Update button next to COVID-19. If you had COVID-19 within the previous 90 days and have recovered, you do not need to be tested, but please submit your previous positive test result to Student Health Services through the same portal.
All residential students and students attending in-person classes during the spring semester are required to complete an online training program on COVID-19 safety designed to help them “Protect the Flock.” The program will be emailed to all students before the start of the spring semester, and it must be completed by Feb. 26. Students who will not be on campus are also strongly encouraged to complete this program.
Beginning Feb. 15, students who are living in UD residence halls and are not experiencing COVID-19 symptoms must be tested at a UD testing site once a week. Students will be notified of how to schedule their test each week and must participate; no walk-ups will be permitted. Testing sites will be open for students with an appointment Mondays through Thursdays from 9 a.m. to 1 p.m. at Harker ISE Lab and 10 a.m. to 2 p.m. at Clayton Hall. You must complete the Daily Health Screening Form and bring the results and your UD identification with you to the testing site, preferably on a phone or tablet. If you had COVID-19 and have recovered, you should not participate in weekly testing for 90 days after you began experiencing symptoms.
I am a student who will be living off-campus, but will be coming to campus for classes or activities during the spring semester.
Students who are living off campus but coming to campus for classes or activities are strongly encouraged to obtain a COVID-19 test and the result within 72 hours before returning to campus. Beginning Feb. 15, off-campus students who are not experiencing COVID-19 symptoms are strongly encouraged to get tested at least monthly. Students should take advantage of the many testing sites available throughout New Castle County and the state of Delaware. Students can also request a home test kit here. If you have test results available, please submit them to Student Health Services; log into SHS here and select "Medical Clearances, then the Update button next to COVID-19. This will help the University adequately monitor the health of the UD community.
On a random basis, Student Health Services will select and require off-campus students to test at UD testing centers. Students will be notified of how to schedule their test and must participate; no walk-ups will be permitted. If you are selected, you must complete the Daily Health Screening Form and bring the results and your UD identification with you to the testing site, preferably on a phone or tablet. If you are selected to test at a UD testing center, you must make an appointment as no walk-ups are permitted.
All students attending in-person classes during the spring semester are required to complete an online training program on COVID-19 safety designed to help them “Protect the Flock.” The program will be emailed to all students before the start of the spring semester, and it must be completed by Feb. 26. Students who will not be on campus are also strongly encouraged to complete this program.
Faculty and staff who are coming to campus regularly are strongly encouraged to obtain a COVID-19 test and the result within 72 hours before returning to campus. After that initial test, the University recommends that faculty and staff get tested once a month.
Faculty and staff should take advantage of the many testing sites available throughout New Castle County and the state of Delaware. Faculty and staff can also request a home test kit here. Please note that while campus testing sites are also available to UD faculty and staff, testing is by appointment only and priority will be given to UD students. Test results should be submitted to UD Human Resources, so the University can adequately monitor the health of the UD community.
Students, faculty, staff and visitors will be required to complete a short online health screening each day prior to entering a campus facility.
University students, faculty, staff, retirees, spouses and visitors are only required to complete a daily COVID-19 health questionnaire if they are coming to campus that day or if they reside on campus. Those not planning to come to campus that day are not required to answer the questionnaire and can disregard the daily email.
You will not be granted access to any UD building unless you have completed this daily health check.
Health screenings will help provide early detection of a COVID-19 infection and may help prevent an outbreak in the UD community. Health screenings are an integral component of the University’s plan to help protect the health and safety of all students, faculty, staff and visitors, as well as their families and friends. It is absolutely essential that all questions are answered completely and honestly each time the health screening is completed.
Yes, all individuals coming to campus and entering any campus building are expected to complete the daily health screening and to be cleared prior to entering a building. The health screening questionnaire is available at http://covidcheck.udel.edu/ and via a QR code posted around campus that can be scanned with a smartphone.
The questionnaire will ask the individual about possible COVID-19 symptoms and potential exposure to others who may be infected with the virus.
If you report no COVID-19 symptoms or possible exposure, you may enter campus facilities. Individuals who report COVID-19 symptoms or possible exposure to the virus will be told to refrain from entering a campus facility; students will be advised to contact Student Health Services, and faculty, staff and visitors will be advised to contact the Nurse Managed Primary Care Center or their healthcare provider. It is up to faculty and staff to follow their department's protocols for notifying their supervisor whether or not they will be reporting to work that day.
You will not be permitted to enter campus facilities. Cases of non-compliance may be referred to the Office of Student Conduct (for students), the Provost’s Office (for faculty), Human Resources (for staff) or UD Police (for visitors).
Ongoing asymptomatic COVID-19 testing of the UD community is a critical part of the University’s plan to protect the health and safety of students, faculty, staff and visitors.
Need a test?
UD-SPONSORED SURVEILLANCE TESTING (Asymptomatic)
Beginning Feb. 15, on-campus testing will be by appointment only. Students residing in University housing must make an appointment. No walk-ups will be permitted.
As noted in the Jan. 26 campus message, on a random basis, Student Health Services will select and require off-campus students to test at UD testing centers (Harker ISE Lab or Clayton Hall). Students will be notified of how to schedule their test and must participate. Off-campus students who are not feeling well should contact Student Health Services to obtain a test.
OTHER TESTING OPTIONS
- Newark 24/7 Urgent Care Center, 324 East Main St. Approximately 1 mile east of UD's main campus. See website for details on COVID-19 Testing, or call 302-738-4300. This option is available to those with and without symptoms.
- Faculty, staff and students may be eligible and request an at-home testing kit from the state of Delaware. This option is available to those with and without symptoms.
- The State of Delaware and New Castle County also sponsor events on UD's campus. These pop-up events are open to the UD community and the public. Information on these events, as well as other testing options in Delaware, is available at the State of Delaware Testing Events page or visiting Curative scheduling website and entering our campus zip code, 19716. This option is available to those with and without symptoms.
- Student Health Services provides testing to symptomatic students in the Newark area. Students experiencing any COVID-19 symptom (such as fever, cough, shortness of breath, loss of taste or smell, congestion, nausea, vomiting or diarrhea) should call SHS at 302-831-2226. A triage nurse will return your call and guide you through next steps. In many cases, nasal swab testing is available to symptomatic students directly through Student Health Services. This option is available to students with symptoms.
The University will conduct regular COVID-19 testing throughout the semester.
Students living on campus will be tested once a week by invitation, where they then can schedule an appointment at Clayton Hall or Patrick T. Harker Interdisciplnary Science and Engineering (ISE) Laboratory. Other students living off campus who frequent UD facilities or have a class in-person will be invited at random to participate in the testing. The testing is required for anyone who receives a notification.
To help make testing as convenient as possible for the thousands of UD students living off campus, the University has teamed up with the state of Delaware and New Castle County to provide testing locations on Laird Campus on Fridays and STAR Campus on Saturdays. A regularly updated feed of these testing opportunities can be found on the University’s coronavirus website. All students whose off-campus housing accommodations are located in Delaware are also eligible to receive free at-home test kits from the state.
Every student living in a residence hall must be tested weekly on campus for COVID-19. Student Health Services also is selecting off-campus students at random each week for mandatory testing. The University’s testing sites at Clayton Hall and Harker ISE Lab are operating Monday through Thursday, processing 6,000 tests each week. UD staff run the tests in-house, streamlining the results, which are typically available in less than 24 hours. The University is operating this testing response at maximum capacity, and thus, students living off-campus can access the testing only by invitation.
Contact SHS by calling 302-831-2226 to determine if you need to schedule an appointment for a symptomatic COVID test.
If SHS determines you do not need a symptomatic COVID test, cancel your appointment for the day and make an appointment for a later date.
If you continue to receive a red X, contact SHS to schedule an appointment.
You should not leave your residence hall room until you receive a green check mark. During this time, you can access food through a proxy form from Dining Services here.
If you are receiving a yellow triangle, it means you are out of compliance with your weekly testing requirement. The yellow triangle will allow you access to UD surveillance testing but not any other campus facilities. You should prioritize getting a COVID test as soon as you are able to avoid being referred to the Office of Student Conduct.
The University will use a PCR diagnostic test to detect an active virus. A saliva sample will be collected at the testing site. Samples are identified only by bar codes, so the identity of individuals is not known to laboratory personnel.
No. If you have COVID-19 symptoms, you should self-quarantine. Students should call Student Health Services to discuss their symptoms before visiting in person so that they can be routed most efficiently to receive appropriate care. Others should call their healthcare provider.
Because UD is conducting the asymptomatic testing program, results for asymptomatic tests will be available the following day. Symptomatic test results through Student Health Services may have a longer turnaround time.
If you participate in UD Surveillance testing on campus, you will receive your test results in an email (or accessible on the Student Health Service (SHS) secure health portal) within 24 hours. You do not need to submit results that are provided by the University.
If you participate in off campus testing, timeframes will vary and results should be uploaded into the SHS secure health portal. Once you click on the link and login, click on the “Medical Clearances” link in the left menu. You then will need to click on the “Update” button next to “COVID 19”. There is a space to upload test results and indicate the date of your test and outcome. You are able to leave the vaccination information blank.
For negative results after an asymptomatic test at Laird or Harrington, participants will receive a system-generated response within 24-48 hrs. If a student is found to be positive form the asymptomatic testing, Student Health Services will contact the participant directly.
If your COVID-19 test is positive you will be informed by UD medical personnel of your positive test and what steps you need to take for isolation.
Submit your positive test results to SHS on the secure health portal. Once you click on the link and login, click on the “Medical Clearances” link in the left menu. You then will need to click on the “Update” button next to “COVID 19”. There is a space to upload test results and indicate the date of your test and outcome. You are able to leave the vaccination information blank.
You will be exempt from surveillance testing until 90 days have passed since your positive test.
When filling out your COVID 19 Daily Health Screening, the questions on the second screen only apply to the two weeks prior to filling it out. Please answer based on your experiences over the course of the previous two weeks.
Testing data will help identify areas where the disease may be circulating and the impact it may be having on certain populations. This will inform decision-making about the status of facilities, programs and other campus operations. It will also help health experts understand and predict the trajectory of the pandemic.
Testing is an integral part of public health practices to keep our community healthy and safe from the coronavirus. UD expects all those invited to participate in the testing program to do so. Testing protocols follow all best practices and laws to protect privacy. Cases of non-compliance may be referred to the Office of Student Conduct (for students), the Provost’s Office (for faculty) or Human Resources (for staff).
On-campus students will be required to test weekly and can schedule their appointments through an invitation they receive. Other students using campus facilities and employees may also be invited. For spring semester, there is no ability to schedule an appointment without an invitation. More information on student testing can be found on the Student Health Services' website.
Residence hall students received an email with a link to schedule an appointment. If you cannot find that email, you are able to access it through your My Housing Portal. You will receive a similar email every two weeks as a reminder to sign up for the next two weeks.
If you are an off-campus student, you will receive an email from Student Health Services with a link to the scheduling system embedded in the email the Friday before the week you are required to test.
You are able to log back into the scheduling system to cancel any previously scheduled appointments and make new appointments.
Appointment sign ups are only available for two weeks at a time. You should not be scheduling yourself to test more than once a week, but residence hall students are encouraged to sign up for two weeks at a time.
You will receive an email reminder the day of your scheduled test.
You will not be billed for participating in UD Surveillance testing held at one of the two UD testing locations; or for being tested at SHS if you schedule an appointment with them because you are symptomatic.
What do I do/who do I contact if I cannot attend surveillance testing one week? Every week? Am I required if I am not using my residence hall that week?
Residence Hall Students: It is your responsibility to test weekly. It is strongly encouraged that you test at a UD Surveillance testing site; however If you are unable to test on campus, you may seek testing off campus and submit your test results through the secure student health portal: https://www.shsccsd.udel.edu/ Once you click on the link and login, click on the “Medical Clearances” link in the left menu. You then will need to click on the “Update” button next to “COVID 19”. There is a space to upload test results and indicate the date of your test and outcome. You are able to leave the vaccination information blank.
Off Campus Students: It is your responsibility to test when you are invited. It is strongly encouraged that you test at a UD surveillance site; however If you are unable to attend testing on campus, you may seek testing off campus and submit your test results through the secure student health portal: https://www.shsccsd.udel.edu/ Once you click on the link and login, click on the “Medical Clearances” link in the left menu. You then will need to click on the “Update” button next to “COVID 19”. There is a space to upload test results and indicate the date of your test and outcome. You are able to leave the vaccination information blank.
If you are unable to attend on campus surveillance testing during the hours provided it is your responsibility to utilize an off campus testing site and upload your results to the secure Student Health Portal. Once you click on the link and login, click on the “Medical Clearances” link in the left menu. You then will need to click on the “Update” button next to “COVID 19”. There is a space to upload test results. There is a space to upload test results and indicate the date of your test and outcome. You are able to leave the vaccination information blank.
It is recommended that you test 5-8 days after your last known exposure. Your recommended testing dates will be written on your quarantine notification from SHS via secure message. If you have questions about when you should test, please reach out to SHS by calling 302-831-2226 during business hours. When you determine a testing date, please let your professional case manager know.
All UD locations and facilities must follow the guidance that we have in place for the University (pre-arrival testing, health and safety precautions, daily health screening, etc.) In terms of the ongoing testing, that service will not be mobile. If an individual on another campus receives an invitation to participate, they might be asked to come to the main campus in Newark. Those situations will be handled as they arise. Those who are coming onto any campus, or into any UD building, must complete the health questionnaire. Daily health screening and contact tracing will be the norm at all UD facilities.
All students who are selected are required to complete a test according to the Spring 2021 Student Guidelines. This is a critical component of our work to monitor the state of the pandemic.
Sanctions will be dependent on various factors and, as such, we are not able to provide definitive outcomes.
Lack of compliance with testing requirements for multiple weeks could result in removal from campus housing.
For contact tracing, public health staff work with an individual who has tested positive for COVID-19 to help them identify everyone with whom they have had close contact during the timeframe while they may have been infectious.
The Delaware Division of Public Health will conduct contact tracing of individuals who test positive for COVID-19. The University will cooperate and may assist the Division of Public Health.
If you receive a call from (302) 446-4262, or your caller ID says “DE PUBLICHEALTH”, that is a representative from the Delaware Contact Tracing Program calling to give you important information about your health. Please answer the call and take the time to speak with the contact tracers.
Contact tracing is an integral part of public health practices to keep our community healthy. UD and the state of Delaware expect all those involved in contract tracing to participate fully and respond in a timely manner. According to the Delaware Division of Public Health, those who refuse to participate in contact tracing will be asked by the state to quarantine or self-isolate. The state has the legal authority to pursue a court order to require that person to remain at home, if necessary.
The COVID Alert DE smartphone app will help limit the spread of the virus in our community by letting you know if you’ve been close to someone who later tests positive.
COVID Alert DE is a smartphone app that will let users know if they have been in close contact with someone who tests positive for COVID-19. The app supports the efforts of the Delaware Division of Public Health and the University of Delaware to limit the spread of the virus in the community. The app was developed by NearForm, in partnership with the State of Delaware, using Bluetooth Low Energy (BLE) technology provided by Apple and Google.
The COVID Alert DE app notifies users of potential exposure to the virus, even if they are not experiencing symptoms, so they can act quickly and take the steps needed to protect themselves and others.
Everyone 18 and older living, working or attending college in Delaware and using an Android or Apple phone is strongly encouraged to download and use COVID Alert DE. The more people who use the COVID Alert DE app, the more effective it is at providing timely information and slowing the spread of COVID-19.
Several states have similar apps, and more will be launching their apps soon. The apps are expected to be compatible with each other. You should use the app for the state where you are living right now and where you expect to be tested for COVID, if necessary.
The COVID Alert DE app generates random Bluetooth keys that change every 10 to 20 minutes. Smartphones with the app will share these random keys anonymously if they are in close proximity (within 6 feet for 15 minutes or more). An app user who later tests positive for COVID-19 will be contacted by a public health worker and given a code, which is then entered into the app. The app then alerts all other app users who were in close proximity to that person since the date the positive person was tested for COVID or developed symptoms. No personal information or identifying data is shared.
Once you’ve downloaded the app, you need to enable exposure notifications so the app can exchange random Bluetooth keys anonymously when you are in close contact with other app users. You don’t need to do anything else unless you receive a positive test for COVID or receive an alert that you may have been in close contact with a COVID-positive person.
No, the app does not track or record your location. It only detects whether you have been in close contact with another person who is also using the app.
The COVID Alert DE app does not collect or share any personal information that can identify you, so your identity can never be revealed to anyone. At all times, you are in control and remain anonymous. You decide whether to opt-in to receive alerts, share demographic information or allow app usage data to be collected. You can delete the app or turn off alerts at any time.
No. The app does not collect identifying information or the users’ location, so it cannot tell you how you were exposed to the virus.
No. The app does not collect any identifying information or location data that could be used in student conduct cases.
No. The app does not collect any identifying information or location data that could be used in any employment-related disciplinary cases.
You should self-quarantine immediately (stay home and avoid contact with others) and monitor yourself for symptoms (including cough, fever and shortness of breath). Students on campus should call Student Health Services at 302-831-2226 to discuss their symptoms before visiting in person so that they can be routed most efficiently to appropriate care. Students, faculty and staff off campus should call their healthcare provider. You should also get a COVID test as soon as possible; information about testing in Delaware is available here.
If I get an exposure alert on the app, is that information automatically shared with public health authorities?
No. An exposure alert will not trigger a contact from the Delaware Division of Public Health’s Contact Tracing teams. This tool is for your awareness only to help you take important steps to protect your health and the health of those around you.
Possibly. If someone who tests positive for COVID-19 identifies you as a close contact when speaking to a member of the Delaware Division of Public Health’s Contact Tracing team, another member of the team will contact you. Remember, you must respond to any follow-up or monitoring questions from the Division of Public Health, even if you are also checking in with UD Student Health Services or your healthcare provider.
You can, but it will not replace the University’s daily health questionnaire required for everyone who will be on campus. Students, faculty, staff and visitors who are coming to campus must continue to use UD’s daily health questionnaire to gain access to campus facilities.
Is the COVID Alert DE app different from the exposure notification app launched by Google and Apple?
Yes. COVID Alert DE is the official exposure notification app of the State of Delaware.