Emergency and After-Hours Services
If you are experiencing a life-threatening emergency, call 911 immediately.
24/7/365 Crisis Support
Everyone experiences moments of distress, overwhelm or crisis. Whatever you’re going through, your UD community is here to support you, and these services are available at all times.
TimelyCare
24/7/365 virtual mental health support
All UD students (including part‑time, full-time, professional, graduate, and undergraduate students) have access to 24/7 virtual mental health care through TimelyCare.
Students can connect with licensed counselors on demand or schedule routine appointments with a provider of their choice. Most students are matched with a professional within minutes when using the 24/7 support option, or they can browse providers and book a scheduled session at their convenience.
National Suicide & Crisis Hotline
Available 24/7/365
Totally Free
Call, text or chat with a confidential counselor.
Options available for deaf and hard-of-hearing individuals.
After-Hours Medical Care
24-Hour Nurse Line
Call the Highmark 24-hour nurse line at 888-258-3428.
Nearest Emergency Department
ChristianaCare Hospital
4755 Ogletown-Stanton Road
Newark, DE 19718
302-733-1000
Nearest Urgent Care Facilities
Newark Urgent Care
324 E. Main Street
Newark, DE 19711
302-738-4300
ChristianaCare GoHealth
550 S. College Ave, Suite 115
Newark, DE 19713
302-273-0727
Additional Resources
Call for Help
Amnesty for Active Assistance
Student health and safety are of primary concern at the University of Delaware. As such, in cases of behavior that presents serious and immediate harm or threat of harm to an individual or the larger University community, individuals are encouraged to seek assistance for themselves or others.
If active assistance is sought due to a serious and immediate risk of harm, Community Standards & Conflict Resolution will not pursue conduct charges against a student or student organization for violations of the Code of Conduct resulting from the behavior.
If you are unsure whether to call for help, it is always safer to seek assistance.
CALL – Contact 911 or University Police when there is immediate danger or a medical emergency.
STAY – Remain with the person needing help if it is safe to do so.
HELP – Provide information and cooperate with emergency personnel.