Prescription Plan

CVS Caremark

Individuals enrolled in a University of Delaware non-Medicare health plan, administered by Highmark Delaware or Aetna, are automatically enrolled in the University of Delaware prescription plan. CVS Caremark is the pharmacy benefit manager for the University of Delaware.

CVS Caremark provides an Automatic Refill and Renewal program for home delivery, CVS Pharmacy Pickup and Delivery Options, CVS Specialty Pharmacy and over 66,000 pharmacies are available under the CVS Caremark network.

Getting to know your prescription benefits: youtube.com/watch?v=tKypukx64AE

Getting to know your prescription benefits

Maintenance Medications:

Members who have current maintenance prescriptions with CVS Caremark which still have valid refills, will need to have their pharmacy reprocess the current refills as of 7/1/25, under the new UD CVS prescription ID card.

Members who have Mail Order prescriptions will need to contact the CVS Caremark Customer Care team to request a transfer to their new UD profile.

Members that no longer have valid refills as of 7/1/2025, should contact their physician for a new prescription and the pharmacy should fill the prescription under the new UD CVS prescription ID card.

CVS Caremark: 800-552-8159

Caremark

 

Rite Aid Retail Pharmacies:

UD has been informed of large-scale closures of Rite Aid retail pharmacies throughout Delaware and in surrounding states. Rite Aid pharmacy patients should receive direct communications and outreach from their local pharmacy when closing dates approach.

UD members who need assistance finding an in-network pharmacy can visit the Pharmacy Locator search tool through the CVS Caremark website or contact CVS Caremark Customer Service at 1-833-458-0835 (Non-Medicare Prescription Plan) or 800-552-8159 (SilverScript, Medicare Prescription Plan) or 1-844-757-0448 (SilverScript, Medicare Prescription Plan).

 

IMPORTANT: The Working Spouse Surcharge Verification Form applies to prescription drug coverage, and is used to determine your spouse’s benefit eligibility status under the University of Delaware Group Health Insurance Plan (GHIP). Please visit the Medical Insurance website at udel.edu/0013333 to find details about the Working Spouse Surcharge program and to access the verification form.

Additional Information Videos

Prior Authorizations: youtube.com/watch?v=VSHPsorIGew

Tracking your prescription mail order: youtube.com/watch?v=XxIEAyXuBWU

Prescription coverage & quantity limits: youtube.com/watch?v=gDll8DT4Exc

Review Drug Costs

Individuals enrolled in a University of Delaware non-Medicare health plan, administered by Highmark Delaware or Aetna, are automatically enrolled in the prescription plan. The amount you pay for your prescription depends on whether the medication is:

  • A generic, brand, or specialty drug,

  • On the CVS Caremark Formulary, and

  • Filled at the appropriate participating pharmacy

Prescription coverage and your plan's forulary: youtube.com/watch?v=qGWhcfK5eII

What is a Formulary? 

A formulary is a list of medications that are approved for coverage under your prescription drug plan. Medications not covered are considered Non-Formulary. 

 

The following documents provide a list of covered and not-covered drugs under your prescription plan effective April 1, 2025:

 

The following documents provide a list of covered and not-covered drugs under your prescription plan effective January 1, 2025:

 

Members can review the cost for a specific drug by accessing their CVS Caremark Account online or visiting the CVS Caremark Check Drug Cost tool.

 

RxSavings Plus Program

RxSavingsPlus is available to:

• Part-time and new employees who are not yet eligible for prescription benefits

• Full-time members taking prescription medications that are not currently covered by the plan

• Employees who are losing prescription benefit coverage

• Eligible dependents

Save when you fill your prescriptions

Your health, as well as the health of your loved ones, is important to us. With health care costs on the rise — particularly for prescription medications — we want to help you find the lowest cost for the medications you need. Being without prescription benefit coverage should not mean you always have to pay the full cost for your prescription medications at the pharmacy counter.

Introducing RxSavingsPlus®

The University of Delaware is pleased to provide you and your family with access to RxSavingsPlus, a drug discount program that can help you save up to 80%* on generic medications and up to 40%** on brand-name medications at almost 60,000† participating pharmacies nationwide. You can also save at MinuteClinic®, located inside select CVS Pharmacy stores, with up to 15% off a health service or screening.††

How it works

You can get a card online by simply scanning a QR code (below) or opening this link. Then, price your prescription medications to see how much you’ll save with the RxSavingsPlus card. To start saving at your local pharmacy or MinuteClinic, display the card on your mobile device or save it to your mobile wallet. You are responsible for paying the full amount of the discounted price of your medication or service at the time of purchase.

Who it’s for

If you are employed part-time and don’t have prescription benefit coverage or a new employee waiting for your coverage, you can use the RxSavingsPlus card to get prescription discounts for the whole family — even pets.‡

*Average savings of 55% for generics. CVS Health Drug Discount Analytics Team, October 2020.
**Average savings of 24% for brands and blended savings of 40%. CVS Health Drug Discount Analytics Team, October 2020.
†CVS Health Network Analysis. November 2020.
††Cannot be used in conjunction with any health insurance. Payment is due at time of MinuteClinic visit.
All data sharing complies with applicable law, our information firewall and any applicable contractual limitations. Adherence results and savings projections are based on CVS Health data. Your plan may differ, and your savings may be less or more than these results.
‡Prescription savings for pet medications cannot be combined with any other discounts. Heartworm or flea/tick prevention medications are not covered.
This is NOT insurance. The RxSavingsPlus Drug Discount Program is offered by your Plan and operated by CVS Caremark. Discounts are only available at participating retail pharmacies. For any questions, please call the Customer Care phone number on your RxSavingsPlus ID card. By using this card, you agree to pay the entire prescription cost less any applicable discount. Savings may vary by drug and by pharmacy. Savings are based on actual drug purchases for all drug discount card programs administered by CVS Caremark located in Woonsocket, RI. The program administrator provides member information to a third party for process verification purposes. The program administrator may obtain fees or rebates from manufacturers and/or pharmacies based on your prescription drug purchases. These fees or rebates may be retained by the program administrator or shared with you and/or your pharmacy. Prescription claims through this program will not be eligible for reimbursement through Medicaid, Medicare or any other government program. We do not sell your personal information. Call the Customer Care number on your ID card to file a complaint related to this program. Your privacy is important to us. Our employees are trained regarding the appropriate way to handle your private health information.

Good news — You can save on non-covered prescriptions

You can now save on medications that aren’t covered under your prescription plan. All you need to do is present your CVS Caremark prescription card when you fill your non-covered prescription, and you’ll save up to 80%* on generic medications and up to 40%** on brand-name medications.

 

Who it’s for

This is a benefit enhancement offered by the University of Delaware at no cost to you. You or anyone in your family

can receive a discount on non-covered medications at almost 60,000† participating pharmacies nationwide. You can even get discounts on medications for your pets.††

 

Visit Caremark.com to check drug costs, choose a participating pharmacy, and start saving on your prescription medications.

 

Please note: You are responsible for paying the full amount of the discounted price of your medication at the time of purchase.

*Average savings of 55% for generics. CVS Health Drug Discount Analytics Team, October 2020.
**Average savings of 24% for brands and blended savings of 40%. CVS Health Drug Discount Analytics Team, October 2020.
†CVS Health Network Analysis. November 2020.
All data sharing complies with applicable law, our information firewall and any applicable contractual limitations. Adherence results and savings projections are based on CVS Health data. Your plan may differ, and your savings may be less or more than these results.
††Prescription savings for pet medications cannot be combined with any other discounts. Heartworm or flea/tick prevention medications are not covered.
This is NOT insurance. The RxSavingsPlus Drug Discount Program is offered by your Plan and operated by CVS Caremark. Discounts are only available at participating retail pharmacies. For any questions, please call the Customer Care phone number on your CVS Caremark ID card. By using this card, you agree to pay the entire prescription cost less any applicable discount. Savings may vary by drug and by pharmacy. Savings are based on actual drug purchases for all drug discount card programs administered by CVS Caremark located in Woonsocket, RI. The program administrator provides member information to a third party for process verification purposes. The program administrator may obtain fees or rebates from manufacturers and/or pharmacies based on your prescription drug purchases. These fees or rebates may be retained by the program administrator or shared with you and/or your pharmacy. Prescription claims through this program will not be eligible for reimbursement through Medicaid, Medicare or any other government program. We do not sell your personal information. Call the Customer Care number on your ID card to file a complaint related to this program. Your privacy is important to us. Our employees are trained regarding the appropriate way to handle your private health information.

Contact CVS

 

Websitehttps://www.caremark.com/

Customer Service (24/7): 833-842-9278