ONLINE MBA: HEALTHCARE MANAGEMENT Specialization

 

Our online MBA in Healthcare Management, containing courses taught by faculty from UD’s Alfred Lerner College of Business and Economics and the College of Health Sciences, will help you learn about critical issues facing healthcare today.

 

You’ll explore healthcare reform, population-based care, informatics, e-service delivery and how those impact the patient experience.

 

Complete the Healthcare Management concentration with 9 credits, or choose the Healthcare Management major with 15 credits.

With Your MBA in Healthcare Management, You Will:

  • Apply e-service principles in a healthcare setting and suggest steps to improve e-service initiatives.
  • Articulate how e-service technologies are reshaping the patient-provider dynamic.
  • Demonstrate a clear understanding of technology adoption at both patient and provider levels and how it impacts healthcare delivery.
  • Evaluate patient perceptions of e-service quality of e-health initiatives.
  • Develop a patient-journey map that captures touchpoints and digital interventions in healthcare delivery.
  • Apply customer co-creation principles driven by e-service delivery in healthcare.
  • Enter or advance in the fast-growing healthcare industry.
  • Gain a competitive edge in your career.
  • Learn from knowledgeable faculty.

Healthcare Management Concentration or Major

Our online MBA in Healthcare Management offers opportunities for professionals in healthcare to develop their business and leadership skills, as well as opportunities for professionals interested in entering the rapidly growing healthcare industry. Complete the Healthcare Management concentration with nine credits, or choose the Healthcare Management major with 15 credits. 

 

Sample Courses

HOSP 615 E-Service Management in Healthcare - 3 Credits

The rapid pace of technological change as it relates to connectivity and communications is having a significant impact on healthcare service delivery. Due to enhanced mobility and the proliferation of faster service solutions in nearly all sectors of industry, customer expectations have arguably increased at a fundamental level. How can the healthcare industry adapt to this paradigmatic shift and yet provide high level of assurance expected of it in terms of the quality service? By taking this course, students will be able to evaluate, design and articulate e-service solutions in the healthcare industry. Concepts related to technology and e-services will be applied to a healthcare context using academic articles, industry reports and case studies.

 

HOSP 640 Patient Experience and Engagement - 3 Credits

This course engages the healthcare community in critical issues facing the healthcare industry today. Due to CMS (Center for Medicare & Medical Services), HCAHPS and CGCAHPS requirements; as well as intense industry competition, the effectiveness of healthcare delivery is being measured by the quality of related direct and indirect services, including quality of accommodations, communication, and other auxiliary services. Many of these services are not medical in nature, rather they relate directly to patient experience and creating a culture of patient engagement.

 

HLTH 813 Leadership and Innovation in Population Health - 3 Credits

Examines theories of leadership and models of change and innovation in healthcare. Gain a systems perspective useful in analyzing the leadership and management needs of healthcare organizations. Examine the key drivers affecting contemporary healthcare delivery. Special emphasis will be placed on developing leaders capable of leading innovation and change in healthcare.

With an online MBA in Healthcare Management, you can advance in healthcare careers that are growing faster than almost any other industry. Over two million new jobs in healthcare will become available from 2021 to 2031.

The Career Outcomes website reports what our graduates do, where they work and the salaries they make.

Answers to Common Questions

You can earn your degree in as few as 12 months full-time, or complete the program part-time at your convenience.

Yes. The online MBA at the University of Delaware is delivered through the Alfred Lerner College of Business and Economics, which has been accredited by AACSB International (the Association to Advance Collegiate Schools of Business) for more than 50 years. AACSB accreditation is the highest standard of accreditation for business schools in the world, and a distinction fewer than 6% of business schools worldwide have earned.

Under certain conditions, we may be able to accept graduate credit from other institutions:

  1. The institution must be AACSB-accredited;
  2. The class must carry a grade of B or better (not a B-); and
  3. The class must have been completed within the past five years.

Per University policy,

  • Only 9 graduate credits may be transferred in.
  • Credits are not transferred until the student has completed nine credits of graduate work at the University of Delaware.
  • Only earned credits transfer, not earned grades.
  • Courses must have been conducted over a ~14 week semester for all credits to transfer. Credits from schools on 10-week quarters will be transferred at 2/3 value.
  • Students who wish to transfer credits to the University of Delaware must provide a course syllabus (not a course description) for each course being considered and official transcripts showing the courses and grades. You may need to contact your prior institution for copies of course syllabi.

You do not need to officially declare a major or concentration until graduation although we suggest that you meet with your advisor to be sure that you are on the right track to earn the major or concentration that you want. You are not required to choose a major or concentration. If you want to pursue a General MBA, you may choose five unrelated graduate elective courses for a total of 15 credits.

You can also choose from the following options. Please keep in mind that the actual credit count may vary depending on your course waivers and course transfers.

  • MBA with a major and a concentration: 15 credits for the major + 9 credits for the concentration (the program will be 53 credits).

  • MBA with a double major: 15 credits for the 1st major + 15 credits for the 2nd major (the program will be 59 credits).

  • MBA with a double concentration: 9 credits for the 1st concentration + 9 credits for the 2nd concentration (the program will be 47 credits).

To be successful in the UD Lerner MBA program, you must demonstrate strong analytical and quantitative skills through prior academic work and/or recent professional experience. Applicants who are otherwise qualified for admission, but lack successful coursework in non-introductory Statistics, Calculus, Linear math classes, or work experience, may be asked to complete at their expense an MBA Math course in order to be admitted to the program. This will be communicated upon the completion of the Admissions Committee’s review of the full application.

Course waivers are granted for certain courses only and may be granted when all of the following criteria are met:

  • You have earned a bachelor’s degree from an AACSB-accredited institution within the past 5 years.

  • You have successfully completed at least 6 credits of undergraduate coursework in the related discipline with a grade of “B” or better in each course.

  • Except as noted below, at least 3 of the above credits are in a course at the intermediate level.

All course waivers are subject to individual review and require the submission of syllabi for all non-UD courses. Meeting the above guidelines does not guarantee that a course waiver will be granted.

Students in the MBA program may have up to 12 credits of course waivers and 9 credits of course transfers but no more than 12 credits combined between the two. A minimum of 32 graduate credits must be taken at the University of Delaware.

MBA Course Waiver Guidelines