
What is a Stellic concern?
A Stellic Concern is a mechanism for faculty to share an academic or financial concern about a student. Stellic Concerns have preset Templates to make the process easier for faculty to share Concern details. Concern Templates include Absence, Drop in Performance, Financial, Off Track, Other.
How to Submit a Concern
Referrals tutorial: https://capture.udel.edu/media/1_lh2g3i9u/
Watch the video on the left to view a step-by-step process of submitting a Concern.
After watching the video, follow the written steps below when submitting your Concern.
1. Login to Stellic and navigate to the student’s profile via the top right-hand Search
2. Click on the “Notes” tab > “Create New Note” > “Use a Template”
3. Under “Official” Templates, select the Concern Template that is applicable to your concern. Concern Templates include Absence, Drop in Performance, Financial, Off Track, Other
4. After selecting the applicable Concern Template, click the blue “Use this template” button
5. Edit/update the Note textbox with any additional context or information.
Details about a student’s mental health, medical information, or any other personally sensitive should never be added in Stellic
Note: The Severity level of the Concern is not to communicate an emergency but rather it is a way to help the UD staff member supporting the student to understand how to prioritize your feedback
6. Click “Save”!
Upon submitting the Concern, the area receiving the Concern will reach out to the student. It is up to the student to respond and follow through on appropriate next steps. At times, the receiving area may update notes in Stellic, but, in general, after clicking Save, the issuer is no longer involved in the specifics of the Concern.
What To Do
Use Concerns for student situations that are NOT time sensitive or urgent
Include who you are - for example, “this student has not attended ECON 101 classes” or “this student has not turned in any CHEM 103 assignments”
Provide context for area receiving the referral - for example, “attendance is mandatory and this student has already missed 5 courses”
What NOT To Do
Do NOT use the concerns system for urgent, sensitive matters
Do NOT include any mention of a mental health or medical condition
Do NOT include personally-sensitive information about a student