The University of Delaware’s Facilities, Real Estate and Auxiliary Services group is repurposing its 831-1141 phone number for urgent maintenance requests and expanding its capability to process electronic requests.

For routine requests such as a light out, customers can submit a fixit or email the pertinent information to fixit@udel.edu. The customer service staff processes fixit requests shortly after receipt during office hours.

The campus community can report urgent maintenance issues at any time to 831-1141. For after-hours maintenance emergencies, callers can leave a voicemail if the staff cannot answer immediately. The after-hours staff monitors voicemail and will respond accordingly.

For more information about routine and urgent maintenance calls or other Facilities topics, visit the Facilities customer service website.