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New appointment in Information Technologies

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Susan Kennedy named associate vice president for IT Strategic Operations

Susan Kennedy, formerly the Mid-Atlantic regional information security officer at Trinity Health, has been named associate vice president for IT Strategic Operations at the University of Delaware. The appointment was announced by Sharon Pitt, vice president of Information Technologies, to whom Kennedy reports. Kennedy began her new duties Aug. 16.

“We anticipate improved communication and more efficient IT services as result of the skills and experience that Susan brings in service management, change management and IT governance to Information Technologies and the University of Delaware,” said Pitt.

Susan Kennedy
Susan Kennedy

As a member of the senior leadership team of Information Technologies, and in collaboration with other IT division leaders, Kennedy will provide leadership for IT Strategic Operations, oversee a staff of IT process professionals, work in partnership with academic and administrative leaders across UD campuses and coordinate the development, communication and execution of Information Technology strategic plans in alignment with the University’s mission. She will also oversee the establishment and operations of an enterprise IT governance strategy for the University.

"I am very excited to be joining the University of Delaware and look forward to working with the Information Technologies team and the University community to advance service management, change management and IT governance," she said about her new position.

At Trinity Health, Kennedy led the development, adoption and enforcement of information security and privacy policies, procedures and standards and delivered, implemented and managed information security office programs for the Mid-Atlantic region. She also architected and executed programs that include policies, standards and controls, security awareness and training, risk assessment, remediation management, incident management and response, business continuity and third-party risk.

Previously, Kennedy held positions in education at the University of Pennsylvania as a senior IT director in the Business Services Division where she implemented IT governance and strategic IT operations, and as an information technology audit director.  

Kennedy holds a bachelor of business administration degree in finance and business law from Temple University with magna cum laude honors and a master of business administration degree in accounting from Widener University. She is a member of the Information Systems Audit and Control Association (ISACA) Education and Conference Board and served on the ISACA North America Computer Audit, Control and Security (CACS), ISACA Information Technology Governance Risk and Control (GRC) planning and the National Strategy to Secure Cyberspace committees.   

About Information Technologies

Information Technologies at the University of Delaware has a staff of more than 160 IT professionals and includes six units, each of which reports directly to the vice president: Academic Technology Services, Client Services and Support, Management Information Services, Network and System Services, University Media Services and Web Development.


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