About Us

CSCR Director Holli Harvey speaks with a student

About Us


New Year, New Name, New Services!

In 2023, the Office of Student Conduct (OSC) at the University of Delaware is transitioning to a new name: Community Standards & Conflict Resolution (CSCR).

This exciting change better reflects the work the office does and its goals for the future. The field of student conduct is expanding and our office will be partnering with students in new ways, including offering a wider range of resolution options and a stronger focus on restorative practices.

In addition to this, the office also aims to provide proactive education and resources to help students resolve conflicts before they become conduct issues and to serve as a resource for staff in addressing conflict.

The new office name and mission have been developed with input from surveys of peer institutions, feedback from affiliates and stakeholders, and strategic planning with staff, and have been supported by 90% of stakeholders surveyed. The office will also provide training on restorative practices, such as community circles, to the campus community.


Our Mission:

Through fair, equitable, and restorative processes, we encourage students to explore how decisions impact themselves and others. We educate the UD community on standards of behavior, conflict resolution, and commitment to personal and shared accountability.

  • Students will read, know, understand and abide by the Code of Conduct.
  • Students know right from wrong and will make appropriate choices.
  • Students will take responsibility for their own behavior.
  • Students will be honest in all that they do and will admit when their actions and behaviors violate the Code of Conduct.
  • Students will understand if they violate the Code of Conduct and engage in behaviors that are detrimental to themselves and/or the community, they will be held accountable for this behavior and sanctioned accordingly.
  • Students will understand that egregious and/or repeated violations of the Code of Conduct will result in suspension or expulsion.
  • Students will be treated with fairness and respect and as independent adults.
  • Students will receive timely notification of charges, status updates and resolution.
  • Students will have their questions (regarding the conduct process, possible outcomes, sanctions, etc.) answered completely and in a timely manner.
  • Students will be referred to other campus offices or community agencies as needed.
  • Information regarding a student’s conduct history will be kept confidential, with information released only to those with a legitimate right to know such information.
  • In certain circumstances, students’ parent(s) or legal guardian(s) will be notified when the student is found responsible for violating policies contained in the Code of Conduct.

Main Office Team

Holli Harvey


Vincent Jackson

Assistant Director

Damaris Green

Administrative Specialist

Regina Donato

Associate Director

Kim Zitzner

Program Coordinator

Meredith Young

Administrative Specialist

Michael Fernbacher

Assistant Director

Taritta Kansichi

Case Manager

Overview of Student Conduct Activity

Note: Referral Source of “SHS” (Student Health Services), Charge of “Failure to Comply (with University policy)” and Sanction of “Reprimand” were primarily a result of non-compliance with COVID-19 testing.

Bar graph showing 35.3% of referrals from UDPD, 21.8% from Residence Life, 16.7% from Alderman's Court, 16.2% from Faculty, 5.7% from Student Health Services, 2.8% from other sources and 1.6% from Office of Student Conduct
Bar graph showing 50.6% of charges for "Failure to Comply (with University Policy), 11.5% for alcohol, 8.3% for "Failure to Comply (all other), 5.2% for Academic Dishonesty, and small percentages for other violations
Bar graph showing most student referrals coming from Student Health Service (63.6%)
Bar chart showing the majority of sanctions were disciplinary (reprimand, probation, warning) and other sanctions for Alcohol/Drag education and educational modules assigned
Pie chart showing most case intake meeting outcomes as Waived (Declared Responsible) (43%), Accepted (26%) and Charges Dropped (18%)
Pie chart showing outcomes of Appeals as Denied (80%) and Granted (20%)
Pie chart showing Administrative Hearing outcomes as Responsible (62%), Not Responsible (22%) and Split (16%)

Community Standards & Conflict Resolution is part of the Division of Student Life, which advances equity and inclusion, deepens student learning and drives holistic development through education, experiences and communities.