Employee Assistance Program
The University of Delaware partners with Health Advocate to provide all faculty, staff and their partners, dependent children, parents and parents-in-law access to personalized expert care and support to take control of your health and wellbeing. Advocates will work one-on-one with you to guide you to the right resources and answer your questions about any issue, start to finish, including anxiety, depression, burnout, grief, substance use disorder, financial and legal issues and much more.
Disruptive Event Management (DEM) includes a range of supportive interventions designed to enhance a person’s natural resilience, facilitating individual and workgroup return-to-functioning.
When to request: If an individual or team has been impacted by a disruptive event like:
- Employee, family or student deaths
- On-the-job accident
- Downsizing or reductions in force
- Natural disaster
- Workplace violence
Who should request: Mangers or HR partners can request onsite services by following the steps in the DEM flow chart. Managers and HR partners should work together to coordinate services and ensure the smooth delivery of care.
Individuals can access 24/7 confidential support by calling 877.240.6863 or visiting healthadvocate.com/udel
Learn more about how Health Advocate supports employee behavioral health and wellbeing in times of workplace disruption.
Connect with Health Advocate
Starting July 1, 2025
24/7 Phone Line: (877)240-6863
E-mail: answers@HealthAdvocate.com
Online Resources: www.healthadvocate.com/udel
If visiting for the first time, follow the "Register now" link to create an account. Use your full name, date of birth and home zip code for access.
Download the Health Advocate App
Use your Health Advocate credentials to log into the app, or if visiting for the first time, use code "udelaware" to create a new account. Use your full name, date of birth and home zip code for access.
Connect
550 S. College Ave., Suite 201, Newark, DE 19713 hrhelp@udel.edu Phone 302-831-2171