ProctorU Virtual Testing
Testing via ProctorU for Non-Delaware Residents
All distance learning students who are not living in Delaware will take their UD Online exams via ProctorU.
Full-time, campus-based University of Delaware students take their exams at the UD Online Testing Center.
ProctorU is a secure, live, online proctoring service that allows exam-takers to complete their assessment at home. This is a convenient option for students who are taking courses at a distance. Students log in using their own microphone and webcam.
UD Online will assign students to test with ProctorU based on certain criteria. With ProctorU, you can take your exam from any private location where you have a computer with a webcam, microphone and high speed internet service.
Overview of Steps:
- For each exam, you schedule an appointment through the ProctorU service.
- At the time of your exam, you will connect by video chat with a proctor at ProctorU who will check your identity and help you through the exam process.
- They will be able to see your screen as you take the exam and help with any technical difficulties.
You must have a valid government-issued photo ID available in order to authenticate your identity. Approved forms of identification are a driver’s license, military identification card, state identification card or passport.
Exams must be taken in a private, secure location. Libraries and coffeehouses are not acceptable. No other people are allowed in your testing area.
No breaks are allowed during your testing session.
All cell phones must be turned off and put away.
If this is your first time using ProctorU, create an account.
Exams are available 24/7 through ProctorU.
You can test your computer and webcam at www.proctoru.com/testitout.
Schedule your exam at least 72 hours in advance. Be sure to provide a valid UD email address and a phone number where you can be reached when you are taking the exam.
We strongly suggest a wired rather than wireless internet connection for stability issues. For those students testing internationally, we have recently had problems with internet access, especially in China. Do not wait until the last minute to take your exam. If you run into issues, contact ProctorU and they will help you set up a proxy server.
At the time of your exam, log in at https://go.proctoru.com/session/new.
PC Users: A well-working computer running Windows XP or higher with 1024 MB of RAM or higher
MAC Users: A well-working computer running Mac OS X or higher
A webcam with 640 x 480 video pixel resolution (webcams built into laptops or monitors are acceptable)
Headphones or working speakers connected to the computer
A microphone connected to the computer (your webcam or laptop may already have one built into it)
A reliable high speed internet connection (minimum 768 Kbps/384 Kbps Download/Upload)
Authority to allow remote access to your computer and screen by one of ProctorU’s proctors (Chromebooks are not compatible with this feature)
White Boards and Markers
If scrap paper is permitted during an exam, students are permitted to use whiteboards and dry-erase markers to take notes. Proctors will require students to erase these notes upon exam completion.
Intuos Tablet
Some online courses require students to purchase an Intuos tablet (www.wacom.com/en-us/products/pen-tablets/intuos-draw) for remote proctoring.
This device will be used in conjunction with MS Paint. The tablet can be purchased at stores such as Walmart, Best Buy and Staples. This device requires a driver that must be downloaded prior to testing. It is STRONGLY suggested that you work with your tablet prior to your exam to become familiar and comfortable with it.
MS Paint
Physical scrap paper and pencils are not allowed during exams with ProctorU. Any exams allowing the use of scrap paper will require the use of the MS Paint program installed on your computer and/or a whiteboard (see above). For Mac users, Paint can be downloaded for free at https://paintbrush.sourceforge.net/downloads/.