Testing, Screening, Tracing

To help protect our students, faculty, staff and visitors from COVID-19, the University of Delaware has developed a robust and comprehensive program of testing, screening and contact tracing. These protocols apply to everyone on the University of Delaware campuses. The protocols may be updated as conditions on campus change due to the pandemic. 

 

Weather alert: Sept. 30 COVID-19 testing canceled

Reschedule for next week

Health Screenings

Students, faculty, staff and visitors are required to complete a short online health screening each day prior to entering a campus facility. 


 

COVID Alert DE

The COVID Alert DE smartphone app will help limit the spread of the virus in our community by letting you know if you've been close to someone who later tests positive. 

 

COVID-19 Testing

Ongoing COVID-19 testing of the UD community is a critical part of the University’s plan to protect the health and safety of students, faculty, staff and visitors.



Contact Tracing

For contact tracing, public health staff work with an individual who has tested positive for COVID-19 to help them identify everyone with whom they have had close contact during the timeframe while they may have been infectious. 
 

Pre-Arrival Testing

Before returning to campus, students, faculty and staff must be tested for COVID-19. This includes students living on campus as well as students who live off campus and have face-to-face coursework or plan to use campus facilities.

Health Screenings

 

Students, faculty, staff and visitors will be required to complete a short online health screening each day prior to entering a campus facility. 

University students, faculty, staff, retirees, spouses and visitors are only required to complete a daily COVID-19 health questionnaire if they are coming to campus that day or if they reside on campus. Those not planning to come to campus that day are not required to answer the questionnaire and can disregard the daily email. 

You will not be granted access to any UD building unless you have completed this daily health check. 

Health screenings will help provide early detection of a COVID-19 infection and may help prevent an outbreak in the UD community. Health screenings are an integral component of the University’s plan to help protect the health and safety of all students, faculty, staff and visitors, as well as their families and friends. It is absolutely essential that all questions are answered completely and honestly each time the health screening is completed.

Yes, all individuals coming to campus and entering any campus building are expected to complete the daily health screening and to be cleared prior to entering a building. The health screening questionnaire will be available at http://covidcheck.udel.edu/ and via a QR code posted around campus that can be scanned with a smartphone. 

The health screening questionnaire will be available at http://covidcheck.udel.edu/ and via a QR code posted around campus that can be scanned with a smartphone.

The questionnaire will ask the individual about possible COVID-19 symptoms and potential exposure to others who may be infected with the virus. 

If you report no COVID-19 symptoms or possible exposure, you may enter campus facilities. Individuals who report COVID-19 symptoms or possible exposure to the virus will be told to refrain from entering a campus facility; students will be advised to contact Student Health Services, and faculty, staff and visitors will be advised to contact the Nurse Managed Primary Care Center or their healthcare provider. It is up to faculty and staff to follow their department's protocols for notifying their supervisor whether or not they will be reporting to work that day.

 

You will not be permitted to enter campus facilities. Cases of non-compliance may be referred to the Office of Student Conduct (for students), the Provost’s Office (for faculty), Human Resources (for staff) or UD Police (for visitors). 

COVID-19 Testing

 

Ongoing asymptomatic COVID-19 testing of the UD community is a critical part of the University’s plan to protect the health and safety of students, faculty, staff and visitors.

The University will conduct regular COVID-19 testing throughout the semester.

 

The frequency will depend on your possible exposure to others, your health condition and your risk factors. Also, random testing of individuals may occur to better monitor the possible transmission of COVID-19 on campus. You may be tested several times during the semester.

 

Asymptomatic students who would like to be tested can sign up for an appointment at the Laird Turf location at: http://udel.edu/book/lairdcampusturffield or the Harrington Turf location at: http://udel.edu/book/harringtonturffield. Employees are being tested by invitation only.

The Delaware Division of Public Health provides testing sites for people without symptoms. You can get a list of the testing dates and locations at coronavirus.delaware.gov/testing. In addition, the Hudson State Service Center at 501 Ogletown Rd Newark, DE 19711 has testing from Monday through Friday 8 a.m. - 4:30 p.m. Call for an appointment 302-283-7587, option 2.

 

To minimize the number of people at a site, individuals will be invited to attend or students can make an appointment.

 

 

All UD locations and facilities must follow the guidance that we have in place for the University (pre-arrival testing, health and safety precautions, daily health screening, etc.) In terms of the ongoing testing, that service will not be mobile. If an individual on another campus receives an invitation to participate, they might be asked to come to the main campus in Newark. Those situations will be handled as they arise. Those who are coming onto any campus, or into any UD building, must complete the health questionnaire. Daily health screening and contact tracing will be the norm at all UD facilities.

The University will use a PCR diagnostic test to detect an active virus. A saliva sample will be collected at the testing site. Samples are identified only by bar codes, so the identity of individuals is not known to laboratory personnel.

No. If you have COVID-19 symptoms, you should self-quarantine. Students should call Student Health Services to discuss their symptoms before visiting in person so that they can be routed most efficiently to receive appropriate care. Others should call their healthcare provider.

 

Because UD is conducting the asymptomatic testing program, results for asymptomatic tests will be available the following day. Symptomatic test results through Student Health Services may have a longer turnaround time. 

 

For negative results after an asymptomatic test at Laird or Harrington, participants will receive a system-generated response within 24-48 hrs. If a student is found to be positive form the asymptomatic testing, Student Health Services will contact the participant directly. 

If your COVID-19 test is positive you will be informed by UD medical personnel of your positive test and what steps you need to take for isolation.

Testing data will help identify areas where the disease may be circulating and the impact it may be having on certain populations. This will inform decision-making about the status of facilities, programs and other campus operations. It will also help health experts understand and predict the trajectory of the pandemic. 

 

Testing is an integral part of public health practices to keep our community healthy and safe from the coronavirus. UD expects all those invited to participate in the testing program to do so. Testing protocols follow all best practices and laws to protect privacy. Cases of non-compliance may be referred to the Office of Student Conduct (for students), the Provost’s Office (for faculty) or Human Resources (for staff).

 

Students, faculty and staff will be invited to participate in the testing program, but if you are a student who is not showing symptoms and would like to schedule to be tested on campus, you can sign up for the Laird Turf location at: http://udel.edu/book/lairdcampusturffield or the Harrington Turf location at: http://udel.edu/book/harringtonturffield

More information on testing can be found on the Student Health Services' website.

Contact Tracing

 

For contact tracing, public health staff work with an individual who has tested positive for COVID-19 to help them identify everyone with whom they have had close contact during the timeframe while they may have been infectious. 

The Delaware Division of Public Health will conduct contact tracing of individuals who test positive for COVID-19. The University will cooperate and may assist the Division of Public Health. 

If you receive a call from (302) 446-4262, or your caller ID says “DE PUBLICHEALTH”, that is a representative from the Delaware Contact Tracing Program calling to give you important information about your health. Please answer the call and take the time to speak with the contact tracers.

 

More information about Delaware’s contact tracing program is available on the Division of Public Health website.

 

Contact tracing is an integral part of public health practices to keep our community healthy. UD and the state of Delaware expect all those involved in contract tracing to participate fully and respond in a timely manner. According to the Delaware Division of Public Health, those who refuse to participate in contact tracing will be asked by the state to quarantine or self-isolate. The state has the legal authority to pursue a court order to require that person to remain at home, if necessary. 

 

  

 

COVID ALERT DE

The COVID Alert DE smartphone app will help limit the spread of the virus in our community by letting you know if you’ve been close to someone who later tests positive.

COVID Alert DE is a smartphone app that will let users know if they have been in close contact with someone who tests positive for COVID-19. The app supports the efforts of the Delaware Division of Public Health and the University of Delaware to limit the spread of the virus in the community. The app was developed by NearForm, in partnership with the State of Delaware, using Bluetooth Low Energy (BLE) technology provided by Apple and Google. 

The COVID Alert DE app notifies users of potential exposure to the virus, even if they are not experiencing symptoms, so they can act quickly and take the steps needed to protect themselves and others.

The simple-to-use app is available to everyone who lives, works or attends college in Delaware. It is available in the App Store and Google Play. The app is free to download and use.

Everyone 18 and older living, working or attending college in Delaware and using an Android or Apple phone is strongly encouraged to download and use COVID Alert DE. The more people who use the COVID Alert DE app, the more effective it is at providing timely information and slowing the spread of COVID-19. 

Several states have similar apps, and more will be launching their apps soon. The apps are expected to be compatible with each other. You should use the app for the state where you are living right now and where you expect to be tested for COVID, if necessary. 

The COVID Alert DE app generates random Bluetooth keys that change every 10 to 20 minutes. Smartphones with the app will share these random keys anonymously if they are in close proximity (within 6 feet for 15 minutes or more). An app user who later tests positive for COVID-19 will be contacted by a public health worker and given a code, which is then entered into the app. The app then alerts all other app users who were in close proximity to that person since the date the positive person was tested for COVID or developed symptoms. No personal information or identifying data is shared. 

Once you’ve downloaded the app, you need to enable exposure notifications so the app can exchange random Bluetooth keys anonymously when you are in close contact with other app users. You don’t need to do anything else unless you receive a positive test for COVID or receive an alert that you may have been in close contact with a COVID-positive person. 

 

No, the app does not track or record your location. It only detects whether you have been in close contact with another person who is also using the app.

 

The COVID Alert DE app does not collect or share any personal information that can identify you, so your identity can never be revealed to anyone. At all times, you are in control and remain anonymous. You decide whether to opt-in to receive alerts, share demographic information or allow app usage data to be collected. You can delete the app or turn off alerts at any time.

 

No. The app does not collect identifying information or the users’ location, so it cannot tell you how you were exposed to the virus. 

 

No. The app does not collect any identifying information or location data that could be used in student conduct cases.  

 

No. The app does not collect any identifying information or location data that could be used in any employment-related disciplinary cases.

 

You should self-quarantine immediately (stay home and avoid contact with others) and monitor yourself for symptoms (including cough, fever and shortness of breath). Students on campus should call Student Health Services at 302-831-2226 to discuss their symptoms before visiting in person so that they can be routed most efficiently to appropriate care. Students, faculty and staff off campus should call their healthcare provider. You should also get a COVID test as soon as possible; information about testing in Delaware is available here.

 

No. An exposure alert will not trigger a contact from the Delaware Division of Public Health’s Contact Tracing teams. This tool is for your awareness only to help you take important steps to protect your health and the health of those around you.

 

Possibly. If someone who tests positive for COVID-19 identifies you as a close contact when speaking to a member of the Delaware Division of Public Health’s Contact Tracing team, another member of the team will contact you. Remember, you must respond to any follow-up or monitoring questions from the Division of Public Health, even if you are also checking in with UD Student Health Services or your healthcare provider.

 

You can, but it will not replace the University’s daily health questionnaire required for everyone who will be on campus. Students, faculty, staff and visitors who are coming to campus must continue to use UD’s daily health questionnaire to gain access to campus facilities.

 

Yes. COVID Alert DE is the official exposure notification app of the State of Delaware. 

 

Additional information is available at de.gov/covidalert

 

Pre-Arrival Testing

 

Before returning to campus, students, faculty and staff must be tested for COVID-19. This includes:

- Students living on campus

- Students who live off campus and have face-to-face coursework or plan to use campus facilities

- Retirees and spouses who plan to use campus facilities

- Faculty and Staff who will come to campus after Sept. 1 

- Those working on campus who have a contractual arrangement with the University, such as visiting scholars, contractors or vendors

Faculty, staff and students who plan to come to campus after Sept. 1, even if infrequently, must have a pre-arrival test.

Visitors who plan to come to campus for a brief visit (i.e. campus tours) do not need a pre-arrival test.

Individuals must get a molecular diagnostic test that identifies an active infection of the coronavirus. This is known as a PCR or RT-PCR test. It detects the virus’s genetic material. Community testing offered by the Delaware Division of Public Health is compliant with what UD requires. In other instances, be sure to ask the test administrator what type of test they provide.

No. An antigen test detects specific proteins on the surface of the virus. An antibody test detects a prior infection. Neither is accepted as a pre-arrival test because they are considered less reliable than the PCR test. More information about the different kinds of COVID-19 tests is available from the U.S. Food and Drug Administration.

 

Individuals must be tested within 14 days before arriving on campus. Please consult with your healthcare provider or testing site, as it may take several days to schedule a test and get results. 

To comply with the 14 day timeline:

  • For students living on campus, the earliest they should get a test is August 16.
  • If a student is living off campus, the earliest they should get a test is August 19. 

Individuals are responsible for obtaining a test by contacting their healthcare provider, going to a testing center in their area or using a home health screening kit.

Most healthcare providers can order a molecular diagnostic (PCR) test for COVID-19 for people without symptoms if it is mandatory for returning to school or work.

To find a list of testing sites in Delaware, visit coronavirus.delaware.gov/testing or https://www.nccde.org/2011/COVID-19-Resources. Dates and locations are continually added. Tests offered by the state of Delaware through its contracted supplier are PCR tests, and results are usually available within 48 hours. In addition, many Delaware Walgreens and walk-in care centers are offering PCR tests. ChristianaCare’s GoHealth Urgent Care location on the STAR Campus (https://www.gohealthuc.com/delaware/newark/star-campus) is offering COVID-19 tests for asymptomatic individuals with no referral required. Please visit their pre-screening video that will allow their provider to deliver the pre-testing evaluation and registration remotely so that a center visit is for a quick swab only, https://www.gohealthuc.com/delaware/video-visits.  In addition, the Hudson State Service Center at 501 Ogletown Rd Newark, DE 19711 has testing from Monday through Friday 8 a.m. - 4:30 p.m. Call for an appointment 302-283-7587, option 2. 

If you are out of state, check your state’s public health department for additional free testing locations.

The U.S. Food and Drug Administration has approved at-home molecular diagnostic tests provided by these companies: Everlywell, LetsGetChecked, Picture by Fulgent Genetics, Pixel by LabCorp, Vitagene, Vault, hims & hers, and Phosphorus.

After completing a pre-arrival test, you must self-quarantine until you arrive on campus, regardless of when you get your test results or whether the result is positive or negative. The purpose of this step is to avoid becoming infected before coming to campus. The University understands that some students, faculty and staff must continue to work or must travel to campus and therefore cannot completely self-quarantine. Please focus on doing whatever is possible to avoid exposure to the virus by being especially vigilant about physical distancing, wearing a face covering and washing your hands often.  

  • Faculty and staff need to submit their test results to Human Resources. The form can be uploaded at this HR secure portal
  • Students must upload their test results to UD’s secure and confidential web server at shsccsd.udel.edu. Scan the form onto your computer; please be sure that the top of the form is on the top of the screen so that the form is not upside down. Select “Messages.” Click on “New message,” then “I want to send a new message,” then “Standard secure message,” then “Add attachment.” Send the message. If you are unable to scan the form and upload it, the form can be faxed to Student Health Services at 302-831-6407. The test result must be submitted to Student Health Services before arrival on campus. Once students upload their results, they will only be contacted if there is an issue with their results. Each submission is reviewed by Student Health Services. 

While the University encourages tests within 14 days before arrival on campus, tests that were conducted anytime in August will be accepted. If you have not been self-quarantining, though, the University would encourage you to be re-tested. 

Will UD provide pre-arrival tests?

UD will not provide or pay for pre-arrival tests for students. COVID testing is not covered under the health insurance plan that UD graduate students have unless they are symptomatic.  Graduate students are encouraged to visit one of the free testing locations. Please contact Mary Martin (mmartin@udel.edu) in the Graduate College with questions. 

 

What if I cannot get a test?

Students who cannot obtain a test should contact Student Health Services immediately so arrangements can be made to accommodate their situations as necessary. If you cannot get a test, please contact Student Health Services before Thursday, Aug. 13.

 

What should I do if my result is positive?

Students should contact Student Health Services.

What should I do with my test results?

Students must upload their test results to UD’s secure and confidential web server at shsccsd.udel.edu. Scan the form onto your computer; please be sure that the top of the form is on the top of the screen so that the form is not upside down. Select “Messages.” Click on “New message,” then “I want to send a new message,” then “Standard secure message,” then “Add attachment.” Send the message. If you are unable to scan the form and upload it, the form can be faxed to Student Health Services at 302-831-6407. The test result must be submitted to Student Health Services before arrival on campus.

Once students upload their results, they will only be contacted if there is an issue with their results. Each submission is reviewed by Student Health Services.

What if I don’t get my results before Sept. 1 or before I’m scheduled to return to campus?

Please stay where you are and do not come to campus. Students should contact Student Health Services. The University will work with you to start your classes online and get you on campus as soon as it is safe to do so for you and for our community. Your academic progress will not be compromised.

 

If my test is positive, when can I come to campus?

Individuals may come to campus after completing appropriate isolation at home and after they have obtained a letter of medical clearance from their medical practitioner. The Centers for Disease Control and Prevention provides detailed guidelines on isolation.

 

What are the consequences if I don’t get a pre-arrival COVID-19 test?

If you are required to get a pre-arrival COVID-19 test and choose not to, you will not be permitted on campus. Students will not be permitted to partake in any on-campus activities, including having access to their residence halls. 

Will UD provide pre-arrival tests?

Faculty and staff can obtain free testing from the state of Delaware; information about testing sites and dates is available at coronavirus.delaware.gov/testing. Most healthcare providers are able to order a molecular diagnostic (PCR) test for COVID-19 for people without symptoms if it is mandatory for your employment. In the event that you have issues or questions regarding healthcare coverage, please contact UD's benefits office hrhelp@udel.edu.

 

Will UD pay for a pre-arrival test?

UD health insurance plans through Aetna and Highmark Delaware cover 100% of the cost of COVID-19 tests. Copays or coinsurance for COVID-19 testing will be waived. Employees can request their primary care provider to order the test, explaining that their employer is requiring a test as a condition of employment. 

The Families First Coronavirus Response Act passed on March 18, 2020, requires the state of Delaware Group Health Insurance Plan to cover without any member cost sharing, COVID-19 tests AND health care provider visits (in and out of network), urgent care visits, and emergency room visits that result in an order for or administration of the test. This Act applies to UD members in an Aetna or Highmark Delaware plan and expands the Group Health Insurance Plan's previous notification on March 6, 2020, that COVID-19 testing would be covered at 100%.

Some offices will charge you for a copay at the point of service regardless, and as the claim gets processed by Highmark or Aetna, employees should be reimbursed. In the event that you have issues or questions regarding healthcare coverage, please contact the benefits office at hrhelp@udel.edu.

 

What if I'm already working on campus or I need to come to campus before Sept. 1 to prepare for the fall semester?  Do I need to test if I'm only coming to campus infrequently?

Faculty and staff who are already working on campus (in research labs, for example) should be tested as soon as possible so that the results are in hand by Sept. 1 and continue with daily health screenings as part of their work practices. They do not need to self-quarantine either from the time of taking the test until they get their results, OR from the start of having results to Sept. 1. They can continue working, being sure to abide by the health protocols already in place for those working on campus already.

Faculty and/or staff approved for one-time access who will come to campus prior to Sept. 1 will not need to take or supply a test, or complete the self-quarantine process. However, they should still continue to use good judgment and adhere to mask-wearing, physical distancing and frequent hand washing. If at any time after Sept. 1 they wish to return to campus, they must complete a pre-arrival test.

Faculty and staff who have not yet come to campus but plan to do so after Sept. 1 must get the pre-arrival test as soon as possible, self-quarantine (from the time of taking the test through Sept. 1) and submit their results. We know that some students, faculty and staff must continue to work or must travel to campus and therefore cannot completely self-quarantine. In those instances, they should focus on doing whatever is possible to avoid exposure to the virus by being especially vigilant about physical distancing, wearing a face covering and washing your hands often. 

What should faculty and staff do with their test results?

Faculty and staff need to submit their test results to Human Resources. The form can be uploaded at an HR secure portal

When an employee provides test results to UD, that is not considered protected health information and is therefore not subject to HIPAA. Having said that, UD considers this information to be sensitive, and Human Resources is taking precautions to secure it, as it does other kinds of medical information the University routinely receives about employees. Access to the information is limited and is only for the purposes of verifying the test has been taken. 

What if my test is positive for COVID-19?

Anyone with a positive pre-arrival test must isolate at home and seek medical attention as appropriate.

 

If my test is positive, when can I come to campus?

Individuals may come to campus after completing appropriate isolation at home and after they have obtained a letter of medical clearance from their medical practitioner. The Centers for Disease Control and Prevention provides detailed guidelines on isolation.

 

What are the consequences if I don’t get a pre-arrival test?

If you are required to get a pre-arrival COVID-19 test and choose not to, you will not be permitted on campus. Non-compliance by faculty and staff is a serious offense and may affect an employee’s ability to perform their job. These situations will be referred to the Provost’s Office and Human Resources, respectively, for resolution in accord with existing personnel policies. 

 

How will testing and quarantine be enforced?

Students must upload their test results to UD’s secure and confidential web server at shsccsd.udel.edu. Students who do not get a pre-arrival COVID-19 test will not be permitted on campus or participate in any on-campus activities, including in-person classes and access to their residence halls. UD administration will be able to review the list of students who have taken the tests to cross-check with those who are living on campus. The University will also be able to monitor in a variety of other ways, including through use of ID cards, turning off cards that have not completed the testing procedures. Though it is much more challenging to enforce self-quarantine, the University will soon be rolling out a campus-wide campaign to encourage all to adhere to these health and safety protocols.

If you have a question that isn't answered in these FAQs, please submit it by emailing coronavirus@udel.edu