SFS Announcements

You can find important updates and announcements below.  Information is updated periodically, so be sure to check back.


Advising Updates

Out of an abundance of caution and care for our students, Student Financial Services will be closed for walk-ins until further notice.  We encourage you to submit any questions you may have through askSFS, our online contact form.  SFS Advisors will be responding as quickly as able to your inquiries.

Please continue to review UD's coronavirus site for important updates.

Billing Timeline for 2020 Fall Semester

The following billing/payment schedule reflects updates for Fall 2020.  Note the undergaduate August billing notification results in a revised installment plan of three monthly payments for families who elect to participate in the plan.


Notification Sent
Full Payment or
1st Installment Due

Installment Due

Final Payment Due


August 10
September 1 October 1
November 1


August 14 September 1
October 1
November 1

Apply for Financial Aid

U.S. citizens/permanent resident students interested in applying for financial aid for academic year 2020-2021 should submit a Free Application for Federal Student Aid using UD's school code of 001431.

Student Health Insurance

Full-time undergraduate, non-contracted full-time graduate, contracted graduate, and international students are required to have health insurance, and UD provides a student plan into which they can be enrolled automatically.

Health insurance charges are billed to the student account, but can be waived by students newly entering UD in the Fall Semester who have equivalent coverage through an existing health insurance plan.

Visit University Health Plans to waive the UD Health Plan or to enroll.  Waiver deadline:  September 15.

CARES Act Reporting Information

30 Day Reporting Requirement

On April 22, 2020, the University of Delaware signed and returned the Certification and Agreement to the Department of Education (ED) to receive CARES funding and intends to use at least 50% of the CARES Act funds received for emergency grants to UD students.

The University of Delaware received $6,087,405 in CARES Act funding from ED for emergency grant distribution to eligible students.

The total amount of emergency grants distributed to students as of May 18, 2020, was $2,496,897, to 5,220 students.  All told, $5,940,300 was made accessible to 13,493 eligible students (the number of UD Title IV eligible students under Section 484 of the Higher Education Act).  For students who have not completed the process required to determine Title IV eligibility or have higher expenses than the amount of the official CARES emergency grant, SFS is working closely with the Office of the Dean of Students to provide additional assistance until funding has been depleted.

The method used to determine which students received the emergency grants and how much they received was based on the Expected Family Contribution (EFC) from the Free Application for Federal Student Aid (FAFSA) according to the following table.

  EFC Estimated Grant Amount
  up to $6,000 $800
  $6,001 - $20,000 $500
  $20,001 - $50,000 $300
  $50,001+ $150

Eligible students were notified via email to the student (on May 11, 2020) and to the parent/guardian on record (on May 13, 2020) of the emergency grant assistance available.  The communication advised students to refer to their student accounts for grant award amounts and to request the funds be sent to them either via direct deposit or check to their current address.

Students were informed these funds cannot remain on the student account to reduce balances due to the University.  The University also required students to certify their eligibility for the grant funds by listing the amount of eligible COVID-19-related expenses the grant would offset.  Examples provided to the students to assist in determining cost-of-attendance-related expenses resulting from COVID-19 included food, housing, course materials, technology, health care, child care, and transportation from campus to home.  Students were able to request grant refunds to the lesser of the amount of the grant on their student account or the amount of eligible expenses certified.

45 Day Reporting Requirement

As of June 17, 2020, UD had 10,318 students receive $4,631,667 of the $6,087,405 in CARES Grant Emergency funding awarded to them.  Students who have not yet requested an emergency grant may do so by submitting a request to askSFS, including the expenses and amount requested. (Note:  Approved grant amounts may differ from the amount requested and will be based on funds available and the original grant eligibility, determined by EFC.)

Below is a list of eligible expenses.  Documentation may be required for requested expenses.

Basic Expenses
  • Food
  • Housing (e.g., rent)
  • Moving expenses (e.g., storage)
Education-related Expenses
  • Technology for online classes
  • Transportation (e.g., unanticipated travel costs)
  • Child care
Health Expenses
  • Student's COVID-related healthcare and medical expenses


What is the CARES Emergency Grant?

Under the Coronoavirus Aid, Relief, and Economic Security (CARES) Act, UD received funding for students financially impacted by the COVID-19 situation.  These funds were designed to provide direct financial support to students for expenses related to COVID-19 and the disruption of on-campus services.


Who is eligible for the CARES Emergency Grant?

Students who have faced serious financial hardship due to unanticipated expenses are eligible for the CARES Emergency Grant provided they meet the following conditions:

  • Recipients must be currently enrolled as a student at the University of Delaware; students enrolled in an online-only program prior to Spring 2020 conversion are not eligible.
  • Recipients must be able to show temporary financial hardship associated with the COVID-19 campus disruption, if requested.
  • Recipients must understand that the level of financial need as demonstrated by financial aid application (FAFSA) determines grant amount.


How do I receive a CARES Emergency Grant?

To receive a CARES Emergency Grant, students can submit a request at askSFS, with eligible expenses incurred as a result of campus changes due to the COVID-19 situation.  (Eligible expenses can include items such as food, housing, course materials, technology, health care, child care, and transportation from campus to home.)  Students may be required to provide documentation to validate amounts requested.  An awarded grant amount may be less than that of the itemized expenses.

Grants are awarded to the student account, and receiving students must complete a refund request form in order to have the money direct deposited to their accounts.  Grants cannot be left on student accounts to cover current or future balances, and those not claimed via the refund form will be revoked.


How were grant amounts determined?

Based on the overall federal funding UD received, and in conjunction with the number of eligible students, the grant was divided based on the Expected Family Contribution (EFC), as determined by the FAFSA.


What if I have a balance due on my student account or want to use these funds for future costs?

The federal government will not allow the University to use these funds to cover student account balances (whether for outstanding balances or future term charges).  If you wish to use the grant to pay all or a portion of your balance due to the University or as payment for future terms, you must request the refund and then submit payment to UD.


What if I am not eligible for the CARES Emergency Grant?

The University's Student Crisis Fund is available to support students who are in financial need and are not eligible for the CARES Emergency Grant.  Students can apply for this fund by completing the Student Crisis Fund Application.  Email deanofstudents@udel.edu with questions, or reach out to staff in the Office of the Dean of Students.


Are there any funds available for students or families who have had other financial setbacks, e.g., job loss or pay reductions, resulting from COVID-19?

If you or your family has experienced a significant financial change, you may submit a COVID-19 aid appeal request through askSFS to be taken into consideration for the 2020-2021 academic year.  Appeal submission should be sent after July 1 to allow time for you and your family to fully review your current situation, and additional documentation to support your request will be required at that time.