Professor and chairperson
Hospitality Business Management
Hospitality Business Management Graduate Programs
UD Media Relations staffers are happy to assist journalists with interview requests for this expert.
Areas of Expertise
- Focuses on consumer psychology as it relates to hospitality-based experiences and digital marketing in hospitality.
- Studies the use of technology and social media in the hospitality industry and researches tech disruptors such as Airbnb.
- Has ample experience in the hospitality industry and has conducted several executive development programs around the world in the domain of hospitality marketing and customer service management.
In the News
Discover University of Delaware's experts
Disaster Research Center
Research focuses on climate change adaptation policies with an emphasis on managed retreat (relocation of people and assets away from risk) and environmental justice.
Studies teams and leadership within organizations in order to understand the factors that unite individuals, teams and leaders in organizations or break them apart.
Research focuses on the impacts of natural disasters on public health, as well as linkages between disaster planning and the actions communities and individuals take to prepare, respond and recover.
Political psychologist and expert on voter behavior and emotion, focusing on how voters process information to make their decisions.
Education and Social Policy
Research interests include obesity, food policy, community nutrition, as well as the value and limitations of supermarkets and corner stores.
Psychological and Brain Sciences
Research investigates the interplay of emotion, motivation, personality and cognition, with a focus on how emotions influence our thoughts.