Institute for Financial Services Analytics
UD Media Relations staffers are happy to assist journalists with interview requests for this expert.
Areas of Expertise
- Chen's cross-disciplinary expertise includes knowledge of both business management practices and systems engineering.
- Has consulted for companies in diverse industries including: fashion (Nordstrom, Inc.); utilities (Cascade Natural Gas Corporation); agriculture (North West Dairy Farm); telecommunications (AT&T) and transportation (Burlington North Railroad).
- Consulting work centers on improving management of inventory and customer service, improving processes and efficient scheduling (arrivals and departures of trains). He also studies game theory.
- Also studies game theory.
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