COACHE Survey
The Collaborative on Academic Careers in Higher Education (COACHE) Faculty Satisfaction Survey, administered by the Harvard Graduate School of Education, allows for benchmarking the experiences of faculty members at the University of Delaware to those of colleagues at peer institutions. The survey measures a range of factors that are important to faculty, including support for research, teaching and service, the clarity of tenure and promotion processes, departmental engagement and collegiality, and shared governance.
The goal of the COACHE process is to improve faculty job satisfaction. The survey results provided a snapshot of faculty attitudes at a specific moment in time. We then explored those results, engaged stakeholders in conversations about them, and formulated actionable recommendations to build on our strengths and address concerns. Those recommendations are found on this page, grouped by these themes: Climate, Coaching, and Collaboration. The full report of the COACHE Committee contains the recommendations for action found on this page and also offers a discussion of the survey results and analysis that led to these recommendations.
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CLIMATE
Climate is of primary importance. A poor climate is a chief reason for attrition, whereas a good climate promotes happiness and high achievement. We can do many things in response to the survey, but if we fail to improve the climate for faculty, we will not ultimately be successful.
COACHING
Coaching is the key to improving and maintaining a good climate. For example, effective coaching can empower campus leaders, broaden the academic leadership, and promote faculty success. Effective coaching can also improve the climate by addressing issues of poor performance and uncollegial behavior. Building a culture of care and mentorship will promote and celebrate faculty success.
COLLABORATION
Collaboration is the foundation of both shared governance and working together to pursue a common mission in a complex organization. Honesty, candor, transparency, and consistency are the hallmarks of effective collaboration. It depends upon trust, clarity of roles, good communication, and a strong sense of a shared purpose. Collaboration also means both working together and equitably distributing and appropriately rewarding our work.