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PAYMENT METHODS, BILLING INFORMATION AND REFUND POLICY
Learn the different ways to pay your fees for English Language Institute programs at the University of Delaware. We link to payment forms for program fees and admissions deposits. If you have questions about refunds, we outline the policies you need to know in case your plans change. Questions? Contact elibilling@udel.edu.
Payment Methods
Pay your application fee, express mail fee, tuition, health insurance, etc. with a debit or credit card using our secure online payment system.
Use the links below to make a payment with a debit or credit card using our secure online payment system.
| Use this link | To |
|---|---|
| Pay your ELI tuition and fees | Pay your ELI tuition, health insurance and other fees. |
| Pay your application fee or admissions deposit ONLY | Pay your application fee or admissions deposit. Do not use this link to pay for your tuition, housing or other fees. |
A service charge will be applied for those paying with payment cards:
- 2.95% for U.S. based payment cards
- 4.25% for international payment cards
A minimum service fee of $3 for payment card transactions over $20 and less than $106 will be charged in either situation.
We also accept payments via cash, money order, or personal checks (from U.S. bank accounts) in person or by International Funds Transfer.
International Funds Transfer Support
Transact Payments provides support for international payments through Transfermate. You'll receive real-time account updates and fund-tracking status notifications. For international payment support multilingual, dedicated payment and account support is available 24/7.
Please note, if you make your payment in USD, a $35 same-currency processing fee will apply. This fee will be included in your total amount due. There may be additional fees charged by your bank as well.
BILLING INFORMATION
The following is important information about billing:
- Students (and their agents, if applicable) receive the tuition bill by email approximately one to two weeks before the beginning of their session of study. If you have not yet received your tuition bill and you will begin your studies within one week, contact elibilling@udel.edu.
- The bill should be paid on or before the first day of the session. Bills may also be paid in installments (see below).
PAYING IN INSTALLMENTS
Some students choose to pay their bill in several parts, or “installments.”
We accept payments in installments; however, there are two rules:
- A late fee of US $50 will be added to the student’s bill;
- An installment fee plan of US $50 will be added to the student’s bill; AND
- The entire amount of the bill must be paid by the end of the student’s session of study.
Email elibilling@udel.edu if you would like to enroll in this plan.
ELI Refund Policy
The first week of the program is considered “Drop/Add” week. During that week, students are able to withdraw from the program and obtain a full refund of the tuition paid for that session of study.
Exception: A student who has prepaid for two sessions in order to obtain a discounted price is not eligible for a refund at any time.
A student who withdraws from the program after the first week is not eligible for a refund.
Note: As an academic unit of the University of Delaware, the ELI is also subject to UD’s financial regulations, including its refund policy.
Trip Refund Policy
When students pay for a trip, any approved refunds for trips will be made as follows:
- If you paid by credit card, your refund will be made directly to the same credit card. It may take 5-7 business days from the time you request the refund until you receive it.
- If you paid by cash or check, you will receive a refund through a UD check. It may take as long as 4-5 weeks from the time you request the check refund until you receive it.
- If you paid a fee but cancel within one week before the trip, you might not be eligible for a refund.
In addition, any student who wants to request a refund must do so before the trip sign-up deadline. Any student cancellations after the deadline will NOT be refunded.
