How we work

ICMH-Clinic

STAR Tower, a six-story, contemporary glass building, on the University of Delaware STAR Campus, at sunset.

Accessibility & Fees

Payment & billing

The ICMH-Clinic at the University of Delaware operates as a fee-for-service clinic on a sliding scale based on household size, annual income and type of clinician.

The initial intake session is free for all services.
The cost of therapy services ranges from $18 to $150 per session. Payment begins with the second session.
The cost of assessment services ranges from $225 to $1,750 per session. Fifty percent of the fee is due at the start of testing, with the remainder required before the feedback session and release of the full report.

Payment is due prior to each session. All payments can be submitted via a secure, online portal. We accept credit cards and online checks. While we do not bill insurance directly, we provide documentation if you wish to submit a claim. We are also in the process of joining insurance panels, which will expand payment options in the near future. Please note some insurance providers may not reimburse services for clinicians in training.

For questions about fees or payment, call us at 302-831-2717.

Intake & scheduling

All referrals begin with a free intake session, where we gather information to determine the best fit based on needs and preferences:

Licensed psychologists: Senior, licensed clinicians service approximately 12 weekly openings. These appointments carry a higher fee and may be best suited for individuals with more complex needs or require shorter-term care.
Graduate trainees (M.S./Ph.D.): Supervised doctoral and master's-level clinicians service approximately 30 weekly openings. These services are provided at lower costs and follow evidence-based, closely monitored care plans.

Care accessibility

We offer both in-person and telehealth appointments through our HIPAA-compliant Zoom platform. Bilingual services are available in English and Spanish.

Operational Details

Referral process

Clients of the ICMH-Clinic at UD may self-refer or be referred by healthcare providers, community agencies, or school staff. Once a referral is received, the clinic coordinator conducts a brief phone screen to gather initial information and determine appropriateness for services. Cases are then assigned based on clinician availability, waitlist priority, and client preferences.

Intake process

All clients begin with a free intake session, which allows us to evaluate clinical fit and service needs. Following the intake, the assigned clinician consults with their supervisor to determine whether ICMH-Clinic is an appropriate setting for care before proceeding with therapy or assessment.

Clinical supervision

Services provided by trainees are closely supervised to ensure high-quality, ethical care. Each trainee receives approximately one hour of supervision per client from one of our five licensed clinical psychologists. Supervisors review documentation, guide case conceptualization, and provide ongoing feedback.

Charting & documentation

All clinical documentation is completed using our secure electronic health record system and encrypted file storage. Progress notes are expected to be submitted to supervisors within 48 hours. Clients receive a written treatment plan by the fourth session, and all reports follow standardized templates and supervisor review protocols.