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Proofpoint Open Forums: Ask Questions and Learn More

September 21, 2026 Written by Frank Handschuh

Have questions about Proofpoint or want to learn more about how UD's new email security system works?

UD Information Technologies (UDIT) invites the University community to join an upcoming Proofpoint Open Forum hosted by Amad Sheikh, UD's Chief Information Security Officer.

These informal sessions provide an opportunity to ask questions, learn more about Proofpoint's features, share feedback, and explore security best practices directly with UDIT's Information Security team.

What can I ask about?

The Open Forums are a chance to get answers to questions about using Proofpoint and how it helps protect University email. Topics may include:

  • Quarantine digests: Learn how to review messages that have been held for review.

  • Email warning banners: Understand what the warnings on some messages mean.

  • Phishing protection: Learn how Proofpoint helps protect the University from phishing and other email threats.

  • Proofpoint features: Ask questions about how the system works and how to use its tools.

  • Feedback: Share your experience and feedback as UDIT continues to fine-tune the system.

Upcoming Open Forum Sessions

Thursday Sessions

  • Thursday, September 24 | 8:30–9:30 a.m.

  • Thursday, October 15 | 8:30–9:30 a.m.

  • Thursday, November 5 | 8:30–9:30 a.m.

Monday Sessions

  • Monday, September 28 | 3:30–4:30 p.m.

  • Monday, October 5 | 3:30–4:30 p.m.

  • Monday, October 12 | 3:30–4:30 p.m.

Join via Zoom: Proofpoint Open Forum

Need More Information?

Visit the Proofpoint Knowledge Base for a quick-start guide, FAQs and additional information about Proofpoint.

If you have questions or experience issues with Proofpoint, contact the IT Support Center at AskIT@udel.edu.

We hope you'll join us for an upcoming session!


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