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- UD officially acquires Chrysler property in Newark
- UD launches Center for Political Communication
- Education professor inducted into Laureate Chapter of Kappa Delta Pi
- UD awarded funds for cyberinfrastructure development
- UD figure skaters excel at Eastern Sectionals
- Princeton anthropologist addresses human language and art in Darwin lecture
- Violinist Xiang Gao to lead China tour in June
- Delaware art history grad student honored for best paper
- MSERC programs in math education receive continued funding
- UD Library Associates elects officers for 2010
- Richards to return to faculty in College of Health Sciences
- UD Police seek information about injured student
- For the Record, Nov. 20, 2009
- UD in the News, Nov. 20, 2009
- UD planning teachers institute in cooperation with Yale National Initiative
- PCS, Academy of Lifelong Learning receive award
- Record 334 students receive General Honors Awards
- Vaughan elected interim president of national education organization
- Lambda Chi Alpha completes annual food drive
- Second Life Outsider art show seen a success
- Dec. 2: Former RNC chairperson Ed Gillespie to speak
- UD Collegiate Figure Skating Team wins Cornell competition
- UD students tour CIA headquarters
- Interdisciplinary Humanities Research Center established
- American Vacuum Society honors UD doctoral student
- UD hosts annual Delaware Space Grant Research Symposium
- UD ranks among top institutions in study abroad
- UD's second hydrogen fuel cell bus carries special guests
- 5 things you need to know about H1N1 influenza
- Junior Chefs Rockfish Cook-Off accepting entries
- More News >>
- Dec. 2: Former RNC chairperson Ed Gillespie to speak
- Nov. 30-Dec. 4: College School schedules book fair
- Dec. 1: LGBT community to mark World AIDS Day
- Dec. 3: Center plans Pre-Kwanzaa Celebration
- Dec. 6: New Castle County Alumni Club plans Winterthur holiday event
- Dec. 6: UD alumni events planned in Baltimore, Philadelphia
- Dec. 6: 'Jams for Jimmy' benefit concert to be held in Wilmington
- Dec. 7: Black Student Union to present program on racial stereotypes
- Dec. 12: Blue Hens men's basketball team plans toy drive
- May 7: Phi Kappa Phi plans ceremony
- Oct. 11-Nov. 29: International Film Series offered Sundays at Trabant
- Sept. 9-Dec. 2: 'Assessing Obama' series to feature faculty, national speakers
- Sept. 9-Dec. 2: 'Research on Women' fall lecture series announced
- Sept. 18-Dec. 18: Library's 'Lion Awakes' exhibition looks at reggae, Marley
- Sept. 26-May 1: Take in an opera at the Met with UD matinee tickets
- More What's Happening >>
- UD calendar >>
- Nov. 24 is final enrollment day for Flexible Spending Accounts
- Jan. 6, 28: Employee Nights at UD basketball games set
- Changes ahead for recognition of student honors
- Bicyclists, motorists need to watch out for one another
- Nominations sought for Redding Award recognizing campus diversity efforts
- Nov. 30: Chemical hygiene, lab safety survey deadline
- Princeton Review announces student survey
- UD's Winter Faculty Institute kicks off Jan. 5
- Student anchors, videographers compete for spot at 82nd Academy Awards
- State offers UD faculty, staff free health risk assessment
- Upgrade to Windows 7 available for UD students
- More Campus FYI >>
2:05 p.m., March 18, 2009----If the best way to rate a hotel is to ask the people who stayed there, it's no surprise that the Courtyard Newark-University of Delaware on campus continues to win kudos from one of the leaders of the hospitality industry.
At the Marriott Courtyard General Mangers Conference held March 4-6 in New Orleans, the UD hotel received a pair of company awards for guest service based on direct feedback from hotel guests during 2008.
The UD hotel was one of seven globally recognized with the Diamond Award for excellence in guest service. The first of its kind, the Diamond Award honors hotels with number one rankings in at least two survey question topics.
With a guest service satisfaction score of 94.7, the UD hotel was second among the 780 hotels surveyed and had previously taken gold and platinum awards in the same category, William A. Sullivan, the hotel's managing director, said.
“The Diamond Award is a new level of recognition, and we are pleased to be one of the seven hotels globally to be honored with this award,” Sullivan said. “I would like to congratulate each member of our team and thank our guests for taking the time to provide feedback on the excellence that our team provides.”
The Courtyard Newark-University of Delaware also received the Highest Guest Satisfaction Award for rankings in staff service, breakfast service and intent to recommend, said Sullivan, who attended the conference.
“Since we opened the hotel in November 2004, we have consistently ranked in the highest levels of guest service for the Courtyard brand,” Sullivan said. “It was a true honor to accept the these two prestigious guest service awards on behalf of the staff of the Courtyard Newark at the University of Delaware.”
Owned and operated by UD and managed by Shaner Hotels, the hotel also is home to the University's Department of Hotel, Restaurant and institutional Management practicum, in which 50 students each semester gain first-hand experience by participating in the hotel operations.
“It is a pleasure to have the students work directly with our staff in providing excellence in guest service and to represent the University of Delaware,” Sullivan said.
Article by Jerry Rhodes