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Let's get straight to it. What would you like to do today? Select an option below to access the knowledge base article with the complete steps you need. For fast, real-time answers to common questions, don't forget to ask UD Companion!

Connect to Eduroam

This guide gives UD students and employees simple, step-by-step instructions for connecting your new phone, tablet, or computer to the secure eduroam Wi-Fi network. Just select your device type (like Windows, Mac, or Android) for the detailed directions you need.

Set up 2FA

This article provides a brief overview of the University of Delaware's Two-Factor Authentication (2FA), explaining how it secures your UDelNet account. It details the three methods for receiving your login codes: the Google Authenticator app, text/voice messages, or a University-issued fob.

Set up MFA

This article explains how to use Microsoft MFA Number Matching, a new and more secure way to confirm your identity when logging into UD services. Instead of just pressing "Approve" on your phone, you will now be prompted to type a specific two-digit number into your Microsoft Authenticator app.

Reset my Password

If you've forgotten your UDelNet password or username, this guide provides the primary online form to quickly reset it. It also includes separate instructions and contact information for students, employees, alumni, and parents if the online tool does not work.