University of Delaware

Institute for Global Studies

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Payments and Withdrawals

Students on University of Delaware Travel Study programs pay a Program Fee and Tuition & Fees for the semester or session. See the individual program website for cost information. Although Program Fees usually cover round-trip airfare, housing, medical insurance and excursions, the specific items covered by your Program Fee may differ; check with the program’s faculty director or program coordinator for details.

PAYMENTS

Program fees will be charged directly to each student’s UD account as follows.  Payments are made via My Finances in UDSIS. 

  • $2,000 initial payment - due within 10 days of acceptance.
  • Balance of the Program Fee, Tuition and Fees – charge posted to UD account after acceptance; payment due the semester/term before your travel (see dates posted on your bills).

 

WITHDRAWALS & REFUNDS

If you have applied to a program, but would like to withdraw your application, login and click the “My Checklist” link to submit the Request to Withdraw Form.

We begin making non-refundable payments to airlines and program vendors once you have been accepted. Refunds of the Program Fee are at the sole discretion of IGS. If you withdraw your application after being officially accepted, you will be responsible for paying a $500 withdrawal penalty and all costs that have been spent or committed on your behalf. If those costs exceed the portion of the Fee that you have already paid, you will be responsible for paying the difference, up to the cost of the entire Program Fee.


CANCELLATIONS

 

IGS reserves the right to cancel a program at any time due to under-enrollment, safety, health, or security issues, staffing issues, or any other relevant reason. If your program is cancelled, you will receive a full refund of all Program Fees paid.


FREQUENTLY ASKED QUESTIONS

SFS says I have several Travel Study payments due monthly. What do I actually owe and when is it due?

Your remaining amount owed can be found in the “Balance” column. SFS strongly recommends that you PAY MONTHLY – see My Finances for the suggested payment schedule. However, you are not required to pay on the provided installment schedule. Whatever is not paid will be your FINAL BALANCE. You will receive a bill for the final balance in the weeks before your departure.

How can I submit a payment for a different amount than SFS suggests?
If you need to submit a payment for a DIFFERENT AMOUNT, submit it here (www.udel.edu/stupayment). Log into My Finances after 2-3 business days to confirm that the payment correctly credited to Travel Study. If it did not credit correctly, call SFS (302-831-2126).

I received an IGS scholarship. Where can I see it? Can I use it to pay the $2,000 payment?
If you received an IGS SCHOLARSHIP, it should appear as Pending Aid on your My Finances screen (this may not post until 3-4 weeks after your official acceptance). Scholarships credit toward the final balance, not your initial $2,000 payment.

Is there a penalty for withdrawing from the program?

If you WITHDRAW from the program after being officially accepted, you will be charged a minimum $500 penalty, plus all that has been spent on your behalf.

I had credit on my financial account that was intended for an upcoming term, but it was incorrectly applied to my Travel Study costs. How can I guarantee that the correct semester is paid?

Call SFS (302-831-2126) to notify them of the issue and follow their instructions.

I would like to pay using a 529 plan. How can I do this?
Select the “Mail a check” option on the payment screen. As 529 checks can take up to 4-6 weeks to arrive, plan ahead so that your payment is received by the deadline. If you expect your check to arrive after the posted deadline, IGS will need proof that you requested the check from your 529 provider. Please email a scan of the receipt/statement confirming the transaction to studyabroad@udel.edu, including the student’s name and the title of the study abroad program. Continue to monitor My Finances to confirm that your check was received and correctly posted.

I sent a personal check several days ago, but it still hasn’t appeared on my account. What should I do?
Continue to monitor your My Finances screen. If your check has not posted after 5-7 business days, contact SFS (302-831-2126) for guidance.

 

Where can I find IGS policies for travel study programs?
You can find our policies here.

 

 

 

If you have any questions, call IGS at (302) 831-2852 or email studyabroad@udel.edu.

  • Institute for Global Studies  •   Elliott Hall, 26 East Main Street  •   Newark, DE 19716  •   USA
    Phone: (302) 831-2852  •   Fax: (302) 831-6042  •   © 2013