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Change in Payment Method Process

To:Faculty and Staff
From:  UD Procurement Services – Accounts Payable

Date: August 17th, 2012

The University of Delaware is in the process of migrating its accounts payable program to a new buyer-initiated credit card system called the Payer Direct Hub® owned by Bora Payment Systems. This new process will eliminate the need for our vendors to call our AP department to obtain a credit card number, resulting in faster and more secure payments to them. The purpose of this memo is to ensure that all employees that communicate with our vendors are aware of both this change and Boost Payment Solutions, the company we have engaged to facilitate the process.

Unlike the current manual process, payments will be deposited directly into the vendors' designated bank accounts, requiring no action on their behalf. In addition, the new system has advanced reporting to make their reconciliation processes much more intuitive and efficient. Vendors will also receive detailed remittance emails with each transaction as well as access to a secure portal to view and download historical transaction data.

During our program campaign over the next several weeks, a third-party representative from Boost will contact our vendors to discuss the program and complete a simple enrollment process to receive payment from the University.

If a vendor contacts you about this initiative, please feel comfortable confirming it as the University's preferred method of payment. It is our goal to have all of our vendors set up on the new system by October 1st.

Click here for a payment process FAQ document that was issued to the University suppliers.

Please feel free to contact Procurement Services (831-2161) should you have any questions.