UD Time went live on Sunday, August 4, 2013. With any new system implementation there are problems which need to be resolved. Below we have created a list of issues that are occurring and that we are working on to correct. We will update this site if new issues arise and when problems are resolved. Please check our website frequently.
|Additional Assignment||Additional Assignment does not show Work Study option for some||OPEN|
|Balances Not Loaded||-FMLA Balances
|Comp Time Earned||Comp Time Earned form not allowing a user to submit time for a prior pay period||OPEN|
|Dependent Sick Bank||Dependent sick bank has not been created and balances have not been loaded||OPEN|
|Request for Leave Form||Cancel and Modify Requests are not working||OPEN|
|Request for Leave Form||Completing a request for another employee is not working||OPEN|
|Request for Leave Form||Error upon submitting form: "An error occurred while attempting to load information from UD Time"||OPEN|
|Request for Leave Form||Receiving "Unexpected Error"||OPEN|
|Request for Leave Form||This request does not effect any of your bank balances||OPEN|
|Request for Leave Form||Unable to Cancel form; showing "Pending Cancel"||OPEN|
|Variable Hour Employees||Error upon sign-on attempt
If Additional Assignment Form completed but variable hour employee is unable to clock-in, home department may need hourly rate and funding.
|Work Study||Work Study did not split properly when the student worked more than their work study allotment||FIXED|
|Additional Assignment Form||For some employees, error when trying to create the additional assignment form: "Provide Valid Employee, use look up to search"||FIXED|
|Compensation Time Form||Not yet available||FIXED|
|Duplicating Time Upon Submit||Clicking on submit multiple times duplicates values shown on details page. (This does not however effect actual balances.)||FIXED|
|Employee Schedules||Incorrect schedules||FIXED||Part-Time Accruals||Part-time employee accruals for vacation and sick time not working||FIXED|
|Request for Leave Form||Employees cannot submit a leave request form for time in a prior pay period||FIXED|
|Request for Leave Form||Error upon accessing form or submitting||FIXED|
|Request for Leave Form||Error: "You may not enter a Start date before 09/01/2013."||FIXED|
|Request for Leave Form||Error: "You are not configured in UD Time"||FIXED|
|Request for Leave Form||Supervisor not showing on form. Solution identified, implementing soon.||FIXED|
|Timekeeper Role||Unable to Edit Employee Time||FIXED|
|Time Balances||Balances shown are blank or incorrect||FIXED|
|Time-Out Error||Request for Leave form times out after processing.||FIXED|
|Vacation and sick balances||Vacation and sick balances being limited||FIXED|
If you are experiencing an issue not listed above, please email firstname.lastname@example.org with a detailed description of the problem. If possible, include any error messages received &/or screenshots.
Please check the Supervisor Table to confirm the Timekeeper Role(s) is populated for your area(s). A blank value will prevent the Timekeeper from having access to employees with the assigned Supervisor Code. If an update is needed, please complete the HR Supervisor Update webform.