UD Time went live on Sunday, August 4, 2013. With any new system implementation there are problems which need to be resolved. Below we have created a list of issues that are occurring and that we are working on to correct. We will update this site if new issues arise and when problems are resolved. Please check our website frequently.
|Balances Not Loaded||-FMLA Balances
|Part-Time Accruals||Part-time employee accruals for vacation and sick time not working.||OPEN|
|Request for Leave Form||Error upon submitting form: "An error occurred while attempting to load information from UD Time"||OPEN|
|Request for Leave Form||Receiving "Unexpected Error"||OPEN|
|Student/Misc Wage Cannot Clock In||-Error upon signon attempt
If Additional Assignment Form completed but student/misc wage is unable to clock-in, home department may need hourly rate and funding.
|Additional Assignment Form||For some employees, error when trying to create the additional assignment form: "Provide Valid Employee, use look up to search"||FIXED|
|Compensation Time Form||Not yet available||FIXED|
|Duplicating Time Upon Submit||Clicking on submit multiple times duplicates values shown on details page. (This does not however effect actual balances.)||FIXED|
|Employee Schedules||Incorrect schedules||FIXED|
|Request for Leave Form||Employees cannot submit a leave request form for time in a prior pay period||FIXED|
|Request for Leave Form||Error upon accessing form or submitting||FIXED|
|Request for Leave Form||Error: "You may not enter a Start date before 09/01/2013."||FIXED|
|Request for Leave Form||Error: "You are not configured in UD Time"||FIXED|
|Request for Leave Form - Supervisor||Supervisor not showing on form. Solution identified, implementing soon.||FIXED|
|Timekeeper Role||Unable to Edit Employee Time||FIXED|
|Time Balances||Balances shown are blank or incorrect||FIXED|
|Time-Out Error||Request for Leave form times out after processing.||FIXED|
If you are experiencing an issue not listed above, please email email@example.com with a detailed description of the problem. If possible, include any error messages received &/or screenshots.
Please check the Supervisor Table to confirm the Timekeeper Role(s) is populated for your area(s). A blank valule will prevent the Timekeeper from having access to employees with the assigned Supervisor Code. If an update is needed, please complete the HR Supervisor Update webform.