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Mailing Options

Campus

Authorize a Pick-Up

You may authorize a friend, relative or department to pick up your documents. If you wish to do this please send an email to oiss@udel.edu with the following information:

  • Your name, UD ID Number , and contact information
  • Your friend's name, UD ID Number (if they are a student at the University of Delaware) and contact information
  • A statement authorizing them to pick up your documents from the International Student Services office. This can be in the form of an e-mail from you to OISS, or a signed letter.

Regular Air Mail

We will send your immigration document to you by regular airmail at no additional cost to the student. Immigration documents will be sent to your International Permanent address unless an alternate address is provided.

OISS is not responsible for lost or undeliverable mail.

Express Mail Service

Please note: This is NOT a service for expedited I-20/DS-2019 processing.

This shipping service is not necessary for new, incoming undergraduate students. New undergraduate I-20s and DS-2019s will be sent via express mail by the University of Delaware.

OISS uses an express mail service that will allow you to receive your I-20 or DS-2019 through DHL or FedEx. Requesting your immigration documents through express mail your expense. Your credit card (Visa, MasterCard or Discover cards only) will be charged upon requesting the service. To request express mailing of your documents, go to the following website (works best with Internet Explorer & Mozilla Firefox browsers).
https://study.eshipglobal.com


You must use the website provided above (do not go through the DHL or FedEx website directly). All communication will go through the eshipglobal service, who will notify us that you are requesting your I-20 to be sent by express mail.


If you use this service, you will be required to create a user name and password to set up an account. To request shipment, you will need your UD ID Number (9 digit number) , mailing address, e-mail address, phone number and credit card information. Please pay close attention to the information submitted, as errors in the credit card information or submitting incorrect or incomplete address information will result in a delay in the mailing of your I-20. If you experience any difficulty in registering and processing the shipment, please use the "Help" link in the site for step by step instructions. If you have additional questions about how to use this service, please e-mail support@eshipglobal.com.