Access Campus Finances

The official communication method for billing at the University of Delaware is through email notifications and therefore no paper bills are mailed. We provide an online site, Campus Finances, to view up to date account activity, make payments and view/print 1098T tax information. Access to this site is available to all students and any person the student adds with a “billing” email type.

UD has chosen CASHNet as our secure third party payment processor. The UD and Cashnet websites both adhere to all applicable federal, state, and banking regulation security standards. CASHNet secures your personal information entered into their website through VeriSign (Secure Sockets Layer, SSL, 128-bit encryption) which creates a protected connection between users and the web server. This means your account number and personal data are never sent over the internet unencrypted. Online payment by check, ACH, complies with NACHA standards.

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Each semester, we expect students to pay their balance by the semester due date. We understand that many students will be utilizing various financial resources, such as financial aid, employee tuition benefits, payments from both parents, etc. to do this.

Our online billing system, Campus Finances can be used by students and anyone they grant as an authorized “billing” user to obtain financial clearance. From the Overview page follow the Next Steps to become financially clear if you have a balance.

Step 1 – Review Pending Financial Aid

This allows students who have financial aid awards to review financial aid offers for the semester. “Pending financial aid” is placed on an account in advance and will reduce the balance that is required at that time. Actual disbursement of financial aid funds are done within 2-weeks after classes begin each semester. There are requirements for disbursement of financial aid funds that must be completed before the awards will actually credit the account. If these requirements are not completed with 45 days of the funds being offered, they will no longer reflect as “pending financial aid” and reduce the balance. Students are still eligible for the offered financial aid but must complete all Disbursement Requirements, typically displayed as open items from the To Do list.

Step 2 – Adjust Balance – Report Additional Credits

This step is very important and allows the bill payor to report to us other credits such as outside scholarships, employee tuition benefit, loans, veterans benefits, etc. that are not yet on the account but that have been secured to pay the balance. A type of award is updated and the amount indicated will reduce the balance to be paid at the time. These additional resources are expected to be available on the account by the start of classes or the student will be included in the installment payment plan. This information will have to be updated each time a payment is made. If the entire balance is being covered by the reported credits, the account is still considered financially clear for that payment due date.

Common Examples of Report Additional Credits:

• Parent PLUS Loan:   If the Parent Plus loan was just applied for you may report this semester amount to adjust the balance until packaged.
• Third Party Billing (Corporate Sponsorship):   When an organization, not owned by you or a family member, makes a commitment to pay your educational expenses you may report as additional credit. Please ensure proper documentation is submitted SFS to process. Click here for additional information.

Step 3 – Account Summary / Choose Payment Option

This step provides an overview of the balance less any pending financial aid and additional credits reported in Step 2. You can then choose your payment option:

• Make a full payment (adjusted balance)
• Make an Installment Payment (enrollment in the Installment Plan is at a $50 fee for the semester and allow payment to be distributed throughout the semester)

An additional amount can be included to the payment to be added to the Student's Flex Account.

The Total Payment can be increased if you would like to add an additional amount because of charges that you are expecting but are not yet on the account. This is often done for bookstore charges, parking permits, etc. You cannot decrease this Total Payment. To reduce the balance you must submit your adjustments through Report Additional Adjustment (step 2).

Lastly, from this step you choose how your payment will be made. You can indicate that you are mailing a check for that balance or proceed to our convenient online payment option. This online option allows for a payment via online check or credit card.

Step 4 – The final step will either provide you with a remittance slip for mailed payments, will prompt you to enter your banking information to do a direct debit from a checking or savings account or will prompt you for your credit card information.

As you complete the steps from the Make a Payment option from our online billing site Campus Finances, you will be offered the following payment options:

• Online Check (ACH Payment) - Input your bank account number and bank routing number. Then your payment will be directly debited from your account.
  • If you are using an Equity Line of Credit or Money Market account, please check with the bank prior to using the ACH payment method. Some institutions will not allow ACH payments to be completed and will return the on-line check.
• Credit Card - The University has made arrangements for a third-party vendor, Cashnet, to accept student account payments online with three of the four major credit/debit cards: MasterCard, Discover, and American Express. CashNet assesses a 2.75% service charge for processing your credit card payment. Please review our FAQ's for additional information on using a credit card.
• Mail a check – Campus Finances provides a printable remittance slip. If you are not including this remittance slip, please include student ID and student first and last name (check, cashier's check or money order only) and mail to Cashier's Office 30 Lovett Avenue 116 Student Services Bldg Newark, DE 19716
• Wire Instructions can be obtained by calling (302) 831-2126.

Terms and Conditions

• Cutoff Hours: Payments received prior to 2:30 p.m. EST, Monday-Friday (excluding bank holidays), will be processed the same day. Please keep this in mind to avoid late fees.
• Erroneous Instructions: If we receive an authorized payment instruction from you that is erroneous in any way, the University of Delaware shall have no obligation or liability for the error.
• Funds Availability: Please be aware that if, for any reason, funds are not available from your bank account to cover the authorized transfer, a returned item fee of $25.00 and any applicable late fees will be assessed.
• Limitations: You agree that neither the University of Delaware, its' employees, nor any party involved in creating or delivering this web site, is liable for any direct, indirect, incidental, consequential or punitive damages arising out of your access to, or use of this web site.

The University of Delaware assumes no responsibility for any damages to or any viruses which may affect your computer equipment or other property on account of your use of our web site.

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