Can I use financial aid for off-campus housing or how is aid affected?
Students receiving financial aid are given a Cost-of-Attendance budget (COA), which includes an allotment for tuition, fees, room and board, and miscellaneous living expenses. This allotment for room and board, which is the same for students living either on or off campus, allows students living in off-campus housing to utilize financial aid to cover the cost.
Financial aid received in excess of billed charges on the student account will create a credit balance, which the student can request as a refund to pay off-campus expenses (e.g., rent, utilities, groceries, etc.). Please note that refunds are not available before the first day of class for each term. Depending on the timing of the lease, you may need to pay some expenses out of pocket until a refund is able to be processed.
Delaware Residents: Funding received through the Commitment to Delawareans grant is calculated on documented need as determined from the FAFSA and the student's COA. If a student is receiving Commitment funding and chooses to move off campus, this will drastically reduce, if not eliminate, the student's eligibility to receive these funds.
How do I grant my parent/guardian access to My Finances?
Follow these Steps to Grant Parent/Guardian Access
Click the "Grant Parent My Finances Access" link under the "Finances" section
You will be taken to Parent/Guardian Services Administration website
To grant access to a new user:
Under the "Invite a parent/guardian" section, input the email address of your parent/guardian that you are authorizing access, select the relationship and check the My Finances box.
Click the "Send Invitation" button and your parent/guardian will receive an email inviting them to create their Parent/Guardian Services account
To grant access to an existing user:
If your parents/guardians email address is already listed under the "My parents/guardians" or "Pending invitations" section, ensure the My Finances box is checked.
How do I pay the student bill?
Payment of charges on the student account may be made online using an online check (ACH payment) or via credit card. We also accept mailed checks, or the bill can be paid in person at the cashier's office located in the Student Services building. We accept MasterCard, American Express and Discover Card. All payments made with a credit card will be assessed a 2.75% surcharge from the payment processing company, CashNet, while ACH payments are free of charge. An online payment is the quickest and most convenient method to make a payment to your account. You can pay by logging into My Finances and selecting the option of your choosing. If you choose an online check as your payment method, you will be prompted for your bank routing and account number. The online site will show you where these numbers can be located on your check. For those without access to My Finances, a payment can be made with just the Student ID number and method of payment through our Payment Only link in the top left corner of our website.
My financial aid does not meet my expenses. What are my options?
The funding provided through your financial aid will often not meet the total amount of your expenses for a given year. Financing for the remainder of costs may be obtained through educational loans. The Federal Direct PLUS loan, which is in the name of the parent, can be obtained on behalf of the student. Other loan options, referred to as "alternative loans", are non-federal loans, obtained through private lenders, and completed in the name of the student. Lenders typically require a cosigner for approval of these loan options. Information about both types of loan programs can be found here.
When will my refund be available and how do I request it?
Generally, refunds are made available around the free/drop add period of each semester. You may request a refund after your financial aid has disbursed to your account and an overpayment (credit) is indicated on your account. To request a refund, simply logon to UDSIS and look for the "Finance" tab. From there, select the "Request a Refund" link and follow the instructions. Note: Refunds are processed either through Direct Deposit (quickest method) or by check.
If I enroll half-time and have financial aid, when can I expect to see my aid disbursed to my account?
Eligibility for federal aid requires the student be registered for a minimum of 6 credit-hours per term. Students enrolled part-time (defined as less than 12 credit-hours) will not have aid disbursed prior to the end of the free drop/add period. Please note this delay, as students utilizing financial aid to pay for off-campus housing will experience a delay in disbursement of funding if they are enrolled part-time.
SFS Yearly Calendar
Click the calendar to review key dates for financial aid processing, billing and payment, registration, and SFS presentations.
Student Health Insurance: Beginning this fall, full-time students are required to have health insurance and must verify their coverage at the beginning of each academic year. Students can waive (if already covered under their own plan or a parent's) or enroll in UD's Student Health Insurance Plan (if not already covered) by visiting www.universityhealthplans.com. Students who do not waive by September 10th will be enrolled automatically in the UD Plan and will be responsible for associated charges. Please visit www.udel.edu/studentinsurance for more details regarding this requirement.
New Student Orientation: Student Financial Services would like to welcome our students entering in Fall 2013. You can find copies of the slides presentations we are using at our sessions below:
Important Changes to Federal Financial Aid for 2013-2014 Academic Year: Effective July 1, 2013, there will be changes to financial aid programs due to changes in federal regulations that may affect you. Click here for a summary of changes for 2013-2014. We recommend you review these changes carefully and plan ahead for your educational future. If you have questions or concerns, please contact us using our feature.
Other Useful Information
Winter Session Financial Aid: Students whose final enrollment will be at least 6 credit hours may request any remaining Federal student loans from the academic year. If you are interested in being awarded this additional loan eligibility in Winter, you may submit a request. Within 5-7 business days after you submit your request, your updated financial aid package will be available for review through UDSIS to view/accept your financial aid. In addition, your parents may also apply for a Parent PLUS Loan to cover your costs.
If you plan to enroll in fewer than 6 credit hours, financial aid options would include alternative loans that do not require a student to attend greater than half time. You can find information on various alternative lender options, including links to the loan applications, here. We will receive confirmation from the lender if you are approved and package you at that time.
Note that Winter charges are assessed in mid-November and are due in early December for those students who pre-register. Late registrants should ensure balances are paid, or loans are approved, no later than the start of Winter classes on January 6, 2014. For students who register after this date, payment is due upon registration.
Federal Loan Exit Counseling: Students who will not be registered at least half-time in the fall and who have borrowed federal educational loans are required to complete a process known as Exit Counseling. Students can complete this process at http://www.nslds.ed.gov/nslds_SA/ and may contact the Federal Direct Loans group (800-848-0979) with any questions.