For Users: How to...

• Change the start-up page
• Search UD directories
• Work with e-mail
• View a public folder
• Back up personal folders
• Send a meeting invitation
• Allow access to your calendar
• View another's calendar
• Recover deleted items
• Add a shared mailbox
• Obtain your temporary password
• Connect hand-held devices
  • Connect a Windows Mobile
  • Connect an iPhone

FAQ for Users

For CITAs: How to...

• Request or remove an account
• Set up Outlook to access Exchange server
• Set up Entourage
• Migrate from Mirapoint

FAQ for CITAs

1. Open Entourage.
2. From the Entourage menu, click Account Settings.
3. Click New.
4. At the bottom of the dialog box, click Configure Account Manually.
5. Click the drop-down arrow to the right of Account type and click Exchange.
6. Click OK.
7. Confirm that the Account Settings button is highlighted at the top of the Edit Account dialog box.
8. Type a descriptive name, your name, and your e-mail address in the appropriate fields.
9. Under the Authentication section, type your account information as follows:
   • Account ID: UDelNetID
   • Domain: admin.udel.edu
   • Password: IT recommends that you do not save your password—leave this field blank.
10. Under the Server Information section, type the following:

webmail.admin.udel.edu

11. Click in the box labeled This DAV service requires a secure connection (SSL).
12. Click the Advanced button at the top of the Edit Account dialog box.
13. In the Public folders server field, type the following:

webmail.admin.udel.edu

14. Click in the box labeled This DAV service requires a secure connection (SSL).
15. Click OK.
16. Close the Accounts dialog box.
17. When you are prompted to log in, type your password.

Entourage will begin synchronizing your account. Depending on the size of your mailbox, this process may take some time.