Remedy Statistics - September

Category	Sept. 2002 Total	Sept. 2001 Total
New Trouble Tickets	3,720	2,834
New NSRs	687	476
Hits on Help Center Home Page	13,591	13,330
Total calls to 831-6000	4,733	5,113

Move-in Weekend September 2002

Individual Reports September 2002

Student Problems: ( by college class) ( by problem type)
Faculty/Staff Problems: ( by department) ( by problem type)
Top Problem Types
All Problem Types
Top User Classifications
Tickets Handled by IT group

Help Center Home Page
UD Home Page

Questions / comments?
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