| IT Help Center - September 2002 | ||||
| Faculty/Staff Problems by Department | Faculty/Staff Problems - sorted by Total | |||
| Count of Ticket# | Count of Ticket# | |||
| Department | Total | Department | Total | |
| 30 | 30 | |||
| Academic Services Center | 11 | Residence Life | 28 | |
| Academy of Life Long Learning | 1 | Psychology | 28 | |
| Admin Serv - Financial & Info Serv | 1 | English | 21 | |
| Admissions Office | 3 | Chemistry & Biochemistry | 21 | |
| Aff Action/Multi-Cultrl Progs | 5 | Individual & Family Studies | 20 | |
| Agricultural Communications | 1 | History | 20 | |
| Agriculture and Natural Resources | 4 | School of Education | 19 | |
| Air Force Rotc | 4 | Physical Therapy | 19 | |
| American Philosophical Assoc | 1 | Univ Development | 18 | |
| Animal and Food Sciences | 4 | Biological Sciences | 18 | |
| Animal Care | 4 | Art | 17 | |
| Anthropology | 10 | IT-Help Center | 16 | |
| Art | 17 | Political Sci & Int Relations | 15 | |
| Art Conservation | 3 | Hotel Restaurant Management | 15 | |
| Art History | 13 | Music | 14 | |
| Arts & Science | 5 | Marine Studies | 14 | |
| Assoc Treas-Financial Services | 1 | IT-User Services | 14 | |
| Asst Treas-Disb/Real Est/Risk Mgt | 3 | Art History | 13 | |
| B&E Accounting & MIS | 1 | Physics & Astronomy | 12 | |
| B&E Finance | 2 | Nutrition & Dietetics | 12 | |
| Bartol Research Institute | 2 | Consumer Studies | 12 | |
| Benefits Services | 3 | Chemical Engineering | 12 | |
| Biological Sciences | 18 | Academic Services Center | 11 | |
| Bioresources Engineering | 3 | Anthropology | 10 | |
| Budget Office | 2 | Foreign Lang & Literatures | 10 | |
| Business & Economics | 3 | Univ Honors Program | 9 | |
| Business Administration | 4 | Office of Univ Registrar | 9 | |
| Business and Economics | 1 | Health and Exercise Sciences | 9 | |
| Career Services Center | 4 | Department of Nursing | 9 | |
| Cashier | 2 | DE Biotechnology Institute (Dbi) | 9 | |
| CE-Associate Provost's Office | 2 | CE-Prof & Noncredit Programs | 9 | |
| CE-Credit Prog & Student Serv | 8 | Delaware Ctr for Teacher Education | 8 | |
| CE-Distance Learning | 6 | CE-Credit Prog & Student Serv | 8 | |
| Center for Composit Materials | 1 | Communication | 8 | |
| Center for Disability Studies | 1 | Philosophy | 7 | |
| Center for isability Studies | 1 | Theatre | 6 | |
| CE-Prof & Noncredit Programs | 9 | Student Health Services | 6 | |
| Chemical Engineering | 12 | School of Urban Affairs | 6 | |
| Chemistry & Biochemistry | 21 | Plant & Soil Science | 6 | |
| Chep - Office of the Dean | 1 | Office of the Provost | 6 | |
| Chns Special Programs | 4 | Materials Science | 6 | |
| Civil and Environmental Engineering | 1 | Library | 6 | |
| Cntr for Composite Materials | 2 | Internal Auditing | 6 | |
| Cntr for Counsel & Student Dev | 6 | Intercollegiate Athletics Prog | 6 | |
| Cntr for Drug & Alcohol Studies | 6 | Cntr for Counsel & Student Dev | 6 | |
| Cntr for Enrgy & Environmntl Policy | 3 | Cntr for Drug & Alcohol Studies | 6 | |
| Cntr for Mole & Engineer Thermodyn | 1 | Engineering | 6 | |
| Collection Services | 2 | CE-Distance Learning | 6 | |
| College of Arts and Science | 1 | Student Life | 5 | |
| Communication | 8 | Office of Public Relations | 5 | |
| Computer & Info Sciences | 5 | Arts & Science | 5 | |
| Conferences-Lewes | 1 | Computer & Info Sciences | 5 | |
| Conferences-Newark | 1 | IT-Network & Systems Services | 5 | |
| Consumer Studies | 12 | Aff Action/Multi-Cultrl Progs | 5 | |
| Cooperative Extension Service | 5 | Geography | 5 | |
| Criminal Justice | 1 | Cooperative Extension Service | 5 | |
| Ctr Applied Demograpy & Survey Rsch | 1 | Financial Aid | 5 | |
| Ctr Community Devlpmnt & Family Prg | 2 | Electrical and Computer Engrg | 5 | |
| Ctr for Hist Arch & Design | 1 | Univ Parallel-Wilmington | 4 | |
| Ctr for Math & Science Ed Resource | 1 | Agriculture and Natural Resources | 4 | |
| Ctr for Teach Effectiveness | 1 | Animal and Food Sciences | 4 | |
| Custodial & Pest Control Services | 4 | Recruitment & Employment | 4 | |
| DE Biotechnology Institute (Dbi) | 9 | Custodial & Pest Control Services | 4 | |
| DE Institute for Arts in Ed | 1 | Recreation Services | 4 | |
| Dean of Students' Office | 1 | Animal Care | 4 | |
| Deans Ofc Health & Nursing Science | 1 | Air Force Rotc | 4 | |
| Delaware Ctr for Teacher Education | 8 | Business Administration | 4 | |
| Delaware Geological Survey | 4 | Off Vice Provost Acad Prog & Plan | 4 | |
| Department of Nursing | 9 | Delaware Geological Survey | 4 | |
| Dining Services | 4 | Career Services Center | 4 | |
| Disaster Research Center | 2 | Dining Services | 4 | |
| Economics | 3 | Museum Studies | 4 | |
| Education | 1 | Mba Program | 4 | |
| Education--Resource Center | 1 | Chns Special Programs | 4 | |
| Educ-Research & Development Center | 1 | Instructional Technology | 4 | |
| EE/CIS Research Computer Lab | 1 | General Accounting | 4 | |
| Electrical and Computer Engrg | 5 | English Language Institute | 4 | |
| Energy Conversion | 2 | Business & Economics | 3 | |
| Engineering | 6 | Benefits Services | 3 | |
| English | 21 | Admissions Office | 3 | |
| English Language Institute | 4 | Office of Vice Provost for Research | 3 | |
| Entomology & Applied Ecology | 2 | Asst Treas-Disb/Real Est/Risk Mgt | 3 | |
| Fac Mgmt-Academic Custodial Svcs | 2 | Economics | 3 | |
| Fac Mgmt-Grnds Serv Gdsty/Wlcstl | 1 | Military Science | 3 | |
| Fac Mgmt-Grounds Services | 3 | Mechanical Engineering | 3 | |
| Faciladmin-Operations Center | 2 | Fac Mgmt-Grounds Services | 3 | |
| Facilities Administration | 1 | Mathematical Sciences | 3 | |
| Facilities Planning & Construction | 2 | MALS Program | 3 | |
| Financial Aid | 5 | Bioresources Engineering | 3 | |
| Food & Resource Economics | 2 | Internat Progs & Spec Sessions | 3 | |
| Foreign Lang & Literatures | 10 | Cntr for Enrgy & Environmntl Policy | 3 | |
| General Accounting | 4 | Institute for Public Administration | 3 | |
| Geography | 5 | Human Services Student Services | 3 | |
| Geology | 1 | Art Conservation | 3 | |
| Gift Processing | 2 | Univ Writing Center | 2 | |
| Graduate Studies | 2 | Gift Processing | 2 | |
| Health and Exercise Sciences | 9 | Graduate Studies | 2 | |
| Health and Exercise Scienes | 1 | Univ Parallel-Georgetown | 2 | |
| Help Desk | 1 | Energy Conversion | 2 | |
| History | 20 | Undergrad Research Program | 2 | |
| Hotel Restaurant Management | 15 | CE-Associate Provost's Office | 2 | |
| Hotel Resturant | 1 | Sociology | 2 | |
| Housing Maintenance | 2 | Cashier | 2 | |
| Human Services Student Services | 3 | Housing Maintenance | 2 | |
| Ice Arena | 1 | Purchasing | 2 | |
| Individual & Family Studies | 20 | Public Safety | 2 | |
| Institute for Public Administration | 3 | Bartol Research Institute | 2 | |
| Institutional Resrch & Planning | 2 | Ctr Community Devlpmnt & Family Prg | 2 | |
| Instructional Technology | 4 | Institutional Resrch & Planning | 2 | |
| Intercollegiate Athl/Health Exe Sci | 1 | Collection Services | 2 | |
| Intercollegiate Athletics Prog | 6 | Office of the President | 2 | |
| Internal Auditing | 6 | Budget Office | 2 | |
| Internat Progs & Spec Sessions | 3 | Cntr for Composite Materials | 2 | |
| IT/User Services | 1 | Food & Resource Economics | 2 | |
| IT-Help Center | 16 | Office of Exec Vice President | 2 | |
| IT-Network & Systems Services | 5 | Disaster Research Center | 2 | |
| IT-University Media Services | 2 | Occupational Health & Safety | 2 | |
| IT-User Services | 14 | IT-University Media Services | 2 | |
| Lab Coorditnator for the Instant Language Project | 1 | B&E Finance | 2 | |
| Labor Relations | 2 | Entomology & Applied Ecology | 2 | |
| Library | 6 | Labor Relations | 2 | |
| Linguistics | 2 | Fac Mgmt-Academic Custodial Svcs | 2 | |
| MALS Program | 3 | Linguistics | 2 | |
| Marine Studies | 14 | Facilities Planning & Construction | 2 | |
| Materials Science | 6 | Medical Technology | 2 | |
| Mathematical Sciences | 3 | Faciladmin-Operations Center | 2 | |
| Mba Program | 4 | Womens Studies | 1 | |
| Mechanical Engineering | 3 | Education | 1 | |
| Medical Technology | 2 | Facilities Administration | 1 | |
| Microcomputer Lab | 1 | Education--Resource Center | 1 | |
| Military Science | 3 | Microcomputer Lab | 1 | |
| Museum Studies | 4 | Fac Mgmt-Grnds Serv Gdsty/Wlcstl | 1 | |
| Music | 14 | Conferences-Lewes | 1 | |
| Music Department | 1 | Civil and Environmental Engineering | 1 | |
| Nutrition & Dietetics | 12 | Music Department | 1 | |
| Nutrition & Dietetics` | 1 | Lab Coorditnator for the Instant Language Project | 1 | |
| Occupational Health & Safety | 2 | Nutrition & Dietetics` | 1 | |
| Off Vice Provost Acad Prog & Plan | 4 | Assoc Treas-Financial Services | 1 | |
| Office for School to Work | 1 | Conferences-Newark | 1 | |
| Office of Administrative Services | 1 | Office for School to Work | 1 | |
| Office of Exec Vice President | 2 | Office of Administrative Services | 1 | |
| Office of Executive Vice President | 1 | Ctr Applied Demograpy & Survey Rsch | 1 | |
| office of graduate studies | 1 | Office of Executive Vice President | 1 | |
| Office of Public Relations | 5 | office of graduate studies | 1 | |
| Office of the President | 2 | Center for Composit Materials | 1 | |
| Office of the Provost | 6 | IT/User Services | 1 | |
| Office of Univ Registrar | 9 | Chep - Office of the Dean | 1 | |
| Office of Vice Pres for Admin | 1 | Intercollegiate Athl/Health Exe Sci | 1 | |
| Office of Vice Provost for Research | 3 | Office of Vice Pres for Admin | 1 | |
| Office of Women's Affairs | 1 | Educ-Research & Development Center | 1 | |
| Philosophy | 7 | Office of Women's Affairs | 1 | |
| Physical Therapy | 19 | Center for Disability Studies | 1 | |
| Physics & Astronomy | 12 | Deans Ofc Health & Nursing Science | 1 | |
| Plant & Soil Science | 6 | B&E Accounting & MIS | 1 | |
| Political Sci & Int Relations | 15 | Admin Serv - Financial & Info Serv | 1 | |
| Psychology | 28 | Dean of Students' Office | 1 | |
| Public Safety | 2 | Academy of Life Long Learning | 1 | |
| Purchasing | 2 | EE/CIS Research Computer Lab | 1 | |
| Recreation Services | 4 | Ice Arena | 1 | |
| Recruitment & Employment | 4 | DE Institute for Arts in Ed | 1 | |
| Residence Life | 28 | Criminal Justice | 1 | |
| School of Education | 19 | Ctr for Teach Effectiveness | 1 | |
| School of Urban Affairs | 6 | Ctr for Math & Science Ed Resource | 1 | |
| Sociology | 2 | Cntr for Mole & Engineer Thermodyn | 1 | |
| Student Center | 1 | Hotel Resturant | 1 | |
| Student Health Services | 6 | Student Center | 1 | |
| Student Life | 5 | Geology | 1 | |
| Theatre | 6 | College of Arts and Science | 1 | |
| UD1 Flex Office | 1 | Center for isability Studies | 1 | |
| UDonline | 1 | UD1 Flex Office | 1 | |
| Undergrad Research Program | 2 | UDonline | 1 | |
| Univ Development | 18 | Agricultural Communications | 1 | |
| Univ Gallery | 1 | American Philosophical Assoc | 1 | |
| Univ Honors Program | 9 | Univ Gallery | 1 | |
| Univ Parallel-Georgetown | 2 | Help Desk | 1 | |
| Univ Parallel-Wilmington | 4 | Health and Exercise Scienes | 1 | |
| Univ Writing Center | 2 | Ctr for Hist Arch & Design | 1 | |
| Urban Affairs & Public Policy Prog | 1 | Business and Economics | 1 | |
| Womens Studies | 1 | Urban Affairs & Public Policy Prog | 1 | |
| Grand Total | 896 | Grand Total | 896 | |