| IT
Help Center - September 2002 |
|
| Tickets handled by IT
Group |
|
| |
|
| Count of Ticket# |
|
| AllAsgn |
Total |
| helpdesk |
1250 |
| RCC |
992 |
| us-nichols |
178 |
| us-webct |
126 |
| us-anderer |
98 |
| us-anderer/ RCC |
79 |
| access |
71 |
| tsc-staff |
69 |
| tsc-staff/ tsc-staff |
65 |
| us-langmathgraf |
28 |
| ravyn |
28 |
| helpdesk/ us-webct |
28 |
| chuckc |
28 |
| us-anderer/ us-writers |
25 |
| us-nichols/ us-tsc |
24 |
| NSS-TS |
24 |
| us-devry |
23 |
| V-mail |
19 |
| us-anderer/ us-tsc |
18 |
| helpdesk/ us-nichols |
18 |
| us-textedit |
17 |
| NSS-TS/ helpdesk |
16 |
| us-nichols/ helpdesk |
14 |
| RCC/ RCC |
14 |
| nwcasey |
13 |
| NSS-TS/ us-anderer/
NSS-TS/ access |
13 |
| access/ us-anderer/
NSS-TS/ access |
12 |
| helpdesk/ RCC |
12 |
| kate |
11 |
| us-anderer/ helpdesk |
10 |
| rayon |
10 |
| RCC/ helpdesk |
9 |
| helpdesk/ us-anderer/ RCC |
9 |
| us-writers |
8 |
| us-nichols/ NSS-TS/
us-nichols |
8 |
| us-anderer/ NSS-TS/
access |
8 |
| asurf |
8 |
| helpdesk/ access |
8 |
| NSS-TS/ us-anderer/ RCC |
6 |
| helpdesk/ us-anderer/
us-writers |
6 |
| helpdesk/ us-anderer |
6 |
| access/ us-anderer/
helpdesk/ NSS-TS/ access |
5 |
| bisti |
5 |
| sniazi |
5 |
| NSS-TS/ access |
5 |
| mis-sis |
5 |
| jeremyj |
5 |
| helpdesk/ V-mail |
5 |
| us-statdb |
4 |
| us-nichols/
us-langmathgraf |
4 |
| us-nichols/ NSS-TS |
4 |
| access/ NSS-TS/
us-anderer/ NSS-TS/ access |
4 |
| access/ NSS-TS/ access |
4 |
| efrett |
4 |
| NSS-TS/ us-anderer/
NSS-TS/ us-anderer |
4 |
| NSS-TS/ access/
us-anderer/ NSS-TS/ access |
4 |
| mis-fis |
4 |
| matth |
4 |
| HR |
4 |
| us-writers/ helpdesk |
3 |
| helpdesk/ us-anderer/
us-tsc |
3 |
| access/ us-anderer |
3 |
| helpdesk/ RCC/ helpdesk |
3 |
| us-nichols/ helpdesk/
us-nichols |
3 |
| helpdesk/ us-langmathgraf |
3 |
| access/ helpdesk |
3 |
| us-anderer/ us-writers/
RCC |
3 |
| us-anderer/ us-nichols |
3 |
| RCC/ us-tsc |
3 |
| access/ us-anderer/
NSS-TS/ us-anderer |
3 |
| helpdesk/ us-nichols/
us-tsc |
3 |
| NSS-TS/ us-anderer/ RCC/
NSS-TS/ us-anderer |
3 |
| access/ NSS-TS/ access/
NSS-TS/ access |
3 |
| NSS-TS/ us-anderer |
3 |
| NSS-TS/ helpdesk/ access |
3 |
| helpdesk/ us-anderer/
RCC/ helpdesk |
3 |
| jarom |
3 |
| helpdesk/ NSS-TS/
helpdesk |
3 |
| karenk |
3 |
| us-webct/ us-webct |
2 |
| us-tsc |
2 |
| us-nichols/ us-tsc/
us-nichols |
2 |
| us-nichols/ us-nichols |
2 |
| us-nichols/ us-anderer |
2 |
| us-nichols/ NSS-TS/
helpdesk |
2 |
| us-langmathgraf/
us-nichols |
2 |
| mis-rep |
2 |
| helpdesk/ NSS-TS |
2 |
| us-langmathgraf/ NSS-TS/
us-langmathgraf |
2 |
| mis-sis/ Optim |
2 |
| us-devry/ us-nichols |
2 |
| helpdesk/ us-nichols/
helpdesk |
2 |
| us-anderer/ us-anderer |
2 |
| NSS-TS/ access/ NSS-TS/
access |
2 |
| access/ NSS-TS |
2 |
| ud-online/ helpdesk |
2 |
| rossic |
2 |
| RCC/ us-anderer/ RCC |
2 |
| RCC/ tsc-staff |
2 |
| nwcasey/ RCC |
2 |
| helpdesk/ us-anderer/
helpdesk |
2 |
| NSS-TS/ helpdesk/ access/
us-anderer/ access/ NSS-TS/ access |
2 |
| V-mail/ helpdesk |
1 |
| helpdesk/ us-anderer/
us-devry |
1 |
| NSS-TS/ helpdesk/ access/
us-anderer/ helpdesk/ access/ NSS-TS/ access |
1 |
| NSS-TS/ helpdesk/ access/
us-anderer/ NSS-TS/ access |
1 |
| NSS-TS/ helpdesk/ access/
us-anderer/ RCC/ helpdesk/ access/ NSS-TS/ access |
1 |
| NSS-TS/ helpdesk/ access/
us-anderer/ RCC/ NSS-TS/ access |
1 |
| NSS-TS/ helpdesk/ NSS-TS/
helpdesk |
1 |
| NSS-TS/ helpdesk/ NSS-TS/
helpdesk/ RCC |
1 |
| NSS-TS/ helpdesk/ NSS-TS/
helpdesk/ us-anderer/ NSS-TS/ us-anderer |
1 |
| NSS-TS/ helpdesk/
us-anderer |
1 |
| NSS-TS/ helpdesk/
us-anderer/ NSS-TS/ us-anderer/ NSS-TS/ us-anderer |
1 |
| NSS-TS/ helpdesk/
us-nichols/ us-tsc |
1 |
| NSS-TS/ helpdesk/ us-tsc |
1 |
| NSS-TS/ Kate |
1 |
| NSS-TS/ NSS-TS/
us-anderer/ NSS-TS/ us-anderer |
1 |
| helpdesk/ NSS-TS/
helpdesk/ us-anderer |
1 |
| NSS-TS/ us-anderer/
access |
1 |
| NSS-TS/ us-anderer/
helpdesk/ NSS-TS/ access |
1 |
| NSS-TS/ us-anderer/
NSS-TS |
1 |
| access/ us-anderer/
us-tsc/ helpdesk/ NSS-TS/ access |
1 |
| NSS-TS/ us-anderer/
NSS-TS/ access/ NSS-TS/ access |
1 |
| NSS-TS/ us-anderer/
NSS-TS/ access/ us-anderer/ NSS-TS/ us-anderer |
1 |
| NSS-TS/ us-anderer/
NSS-TS/ helpdesk |
1 |
| access/ us-anderer/
NSS-TS/ helpdesk |
1 |
| helpdesk/ us-webct/
helpdesk |
1 |
| NSS-TS/ us-anderer/ RCC/
NSS-TS/ access |
1 |
| access/ NSS-TS/ helpdesk/
access |
1 |
| NSS-TS/ us-nichols/
us-langmathgraf |
1 |
| access/ us-anderer/
us-anderer |
1 |
| NSS-TS/ access/
us-anderer/ RCC/ NSS-TS/ access |
1 |
| nwcasey/ us-tsc |
1 |
| pamf |
1 |
| access/ NSS-TS/ access/
us-anderer/ RCC/ NSS-TS/ access |
1 |
| ravyn/ RCC |
1 |
| bwieland |
1 |
| access/ access/ us-devry |
1 |
| RCC/ access |
1 |
| cheydt |
1 |
| RCC/ helpdesk/ NSS-TS/
helpdesk/ us-langmathgraf |
1 |
| RCC/ helpdesk/ RCC |
1 |
| helpdesk/ us-tsc/
us-webct |
1 |
| NSS-TS/ access/
us-anderer/ RCC/ helpdesk/ access/ NSS-TS/ access |
1 |
| RCC/ tsc-staff/ RCC |
1 |
| RCC/ us-anderer |
1 |
| NSS-TS/ access/
us-anderer/ NSS-TS/ helpdesk |
1 |
| helpdesk/ us-nichols/
us-nichols |
1 |
| helpdesk/ us-anderer/
NSS-TS/ us-anderer |
1 |
| helpdesk/ mis-sis/ Optim |
1 |
| sniazi/ RCC |
1 |
| timmins |
1 |
| access/ NSS-TS/ access/
NSS-TS/ helpdesk/ access/ us-nichols/ access/ NSS-TS/
access |
1 |
| tsc-staff/ NSS-TS/ access |
1 |
| access/ NSS-TS/ access/
us-anderer |
1 |
| tsc-staff/ us-nichols |
1 |
| tsc-staff/ us-tsc |
1 |
| tsc-staff/ us-tsc/
tsc-staff/ tsc-staff |
1 |
| NSS-TS/ access/
us-anderer/ access |
1 |
| ud-online/ helpdesk/
us-webct |
1 |
| NSS-TS/ access/
us-anderer |
1 |
| helpdesk/ mis-sis |
1 |
| us-anderer/ helpdesk/
access/ us-anderer/ NSS-TS/ us-anderer |
1 |
| us-anderer/ Kate |
1 |
| helpdesk/ access/ NSS-TS/
access/ NSS-TS/ access |
1 |
| us-anderer/ NSS-TS/
helpdesk/ access/ us-anderer/ NSS-TS/ access |
1 |
| helpdesk/ ud-online/
us-webct |
1 |
| us-anderer/ RCC/ us-tsc |
1 |
| NSS-TS/ access/ RCC/
us-anderer |
1 |
| us-anderer/ us-anderer/
RCC |
1 |
| us-anderer/ us-devry |
1 |
| us-anderer/
us-langmathgraf |
1 |
| helpdesk/ us-nichols/
helpdesk/ us-nichols/ us-tsc |
1 |
| us-anderer/ us-nichols/
us-tsc |
1 |
| access/ us-anderer/
helpdesk/ NSS-TS/ helpdesk |
1 |
| helpdesk/ ud-online |
1 |
| us-anderer/ us-writers/
helpdesk/ us-langmathgraf/ NSS-TS/ helpdesk/ us-nichols/ helpdesk |
1 |
| helpdesk/ mis-wrg |
1 |
| access/ us-anderer/
helpdesk/ access |
1 |
| us-devry/ helpdesk/
us-devry |
1 |
| us-devry/ us-langmathgraf |
1 |
| access/ us-anderer/
helpdesk |
1 |
| access/ NSS-TS/ access/
us-anderer/ NSS-TS/ access |
1 |
| us-langmathgraf/ access/
us-langmathgraf |
1 |
| us-langmathgraf/ NSS-TS |
1 |
| mis-trg |
1 |
| mis-sis/ mis-trg |
1 |
| access/ us-langmathgraf |
1 |
| us-nichols/ access |
1 |
| us-nichols/ access/
NSS-TS |
1 |
| us-nichols/ access/
us-nichols/ access |
1 |
| access/ us-anderer/
NSS-TS/ helpdesk/ us-nichols |
1 |
| us-nichols/ helpdesk/
access |
1 |
| us-nichols/ helpdesk/
access/ NSS-TS/ access/ us-nichols |
1 |
| us-nichols/ helpdesk/
mis-srg/ NSS-TS/ helpdesk/ us-textedit |
1 |
| us-nichols/ helpdesk/
NSS-TS/ helpdesk |
1 |
| us-nichols/ helpdesk/
us-anderer |
1 |
| us-nichols/ helpdesk/
us-langmathgraf/ us-statdb |
1 |
| helpdesk/
us-langmathgraf/ NSS-TS/ helpdesk |
1 |
| helpdesk/ RCC/
us-anderer/ RCC/ RCC |
1 |
| mis-hrs/ mis-ez |
1 |
| colemanb |
1 |
| us-nichols/ NSS-TS/
us-nichols/ NSS-TS/ us-nichols |
1 |
| us-nichols/ NSS-TS/
us-nichols/ NSS-TS/ us-nichols/ NSS-TS/ us-nichols/ NSS-TS/ us-nichols |
1 |
| access/ NSS-TS/
us-anderer |
1 |
| us-nichols/ us-anderer/
RCC |
1 |
| us-nichols/ us-anderer/
us-writers |
1 |
| us-nichols/ us-devry/
us-webct |
1 |
| helpdesk/ us-devry |
1 |
| mis-dev |
1 |
| helpdesk/ us-anderer/
us-writers/ RCC |
1 |
| us-nichols/ us-tsc/
access/ helpdesk/ us-tsc/ helpdesk |
1 |
| joshd |
1 |
| access/ us-nichols |
1 |
| us-statdb/ us-nichols/
us-langmathgraf |
1 |
| access/ us-anderer/
NSS-TS/ access/ NSS-TS/ helpdesk/ RCC |
1 |
| us-textedit/ us-devry |
1 |
| lynam |
1 |
| us-tsc/ helpdesk/ access |
1 |
| access/ Kate |
1 |
| us-webct/ helpdesk |
1 |
| us-webct/ ud-online |
1 |
| us-webct/ ud-online/
us-anderer/ us-devry |
1 |
| us-webct/ us-devry |
1 |
| gep |
1 |
| chuckc/ RCC/ us-anderer |
1 |
| helpdesk/ access/
helpdesk/ us-nichols/ helpdesk |
1 |
| helpdesk/ helpdesk |
1 |
| Grand Total |
3720 |
| |
|
|
|