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NOTICE
You will NEVER be asked to confirm account information on-line to keep your account active - by the University of Delaware or any other legitimate entity.
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System Status
All OK All systems are operating normally.

new Items
1)New Students: Login to UD e-mail at the Google Apps@UDel.edu Login page.
Starting June 1, student e-mail will ONLY be available at Google Apps. - [28-Jan-2010]
2)Another SCAM: Subject: news - please read. This phishing email has been widely circulated around campus:
From: University of Delaware < news@copland.udel.edu>
Subject: news - please read.
DO NOT CLICK THE LINK! DELETE the message! - [08-Feb-2010]
3)Beware e-mail phishing scams:
Did you receive the e-mail ...
FROM: System Administrator
< webmailupgrade@domain.org>
SUBJECT: E-mail Quota Expansion.
OR
From: WEBMAIL OFFICE LTD
< supportlogin@consultant.com>
SUBJECT: Dear Account Owner,

asking for your Username, Password and other information?

THIS IS A SCAM. DO NOT REPLY. DELETE the MESSAGE. - [08-Feb-2010]
FAQs
  1. I'm new to UD.  How do I get started with computing?
    Students:See www.udel.edu/welcome.
    Distance Learners: See Accessing your Course.
    Faculty/Staff:See New Faculty/Staff Checklist
    and Supervisor's Checklist.
  2. What is my active IP address?
  3. I cannot access webpages outside of UD.
  4. I am having network connection problems on campus.
  5. I am having modem dial-up problems.
  6. How do I read UD e-mail?
  7. How do I decrease SPAM?
  8. How do I Protect and Clean my Computer?
  9. UD's McAfee Anti-virus software says it cannot clean or delete a virus. What should I do?
  10. How do I connect to Library Resources from off-campus?
  11. My computer has hardware problems. Where can it be repaired?
  12. A previous occupant's voicemail message is on my phone. How do I have it reset?
    Student instructions Faculty/Staff instructions
  13. I need help publishing / maintaining webpages.
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