Remedy Statistics

Trend Analysis Academic Year 03-04 vs. 04-05 (by month)

Timeframe	New Trouble Tickets	New NSRs	Hits on HC Home Page	Total Calls to x6000
Sept-04 Sept-03    AC YTD Prior AC YTD	2,750 3,172 2,750 3,173	452 655 452 655	14,957 15,756 14,957 15,756	4,169 5,881 4,169 5,881