Help Center Statistics - By Month for Present and Prior Academic Year
	New Trouble	New NSR	Hits on Help Center	Total Call
	Tickets		Home Page	to x6000
2001 Academic Yr began August 25
Aug-01	1523	362	11649
Sep-02	3720	687	13591	4733
Sep-01	2834	476	13330	5113
AC YTD	3720	687	13591	4733
Prior Ac YTD	4357	838	24979	5113
Oct-02	1567	343	7344	2892
Oct-01	2271	317	5332	2588
AC YTD	5287	1030	20935	7625
Prior Ac YTD	6628	1155	30311	7701
Nov-02	1189	203	6315	1747
Nov-01	1392	259	5633	1854
AC YTD	6476	1233	27250	9372
Prior Ac YTD	8020	1414	35944	9555
Dec-02	712	178	5285	1408
Dec-01	863	120	4540	1133
AC YTD	7188	1411	32535	10780
Prior Ac YTD	8883	1534	40484	10688
Jan-03	951	302	6450	1897
Jan-02	1469	302	7257	1947
AC YTD	8139	1713	38985	12677
Prior Ac YTD	10352	1836	47741	12635
Feb-03	1385	288	8354	2409
Feb-02	1988	278	8166	3210
AC YTD	9524	2001	47339	15086
Prior Ac YTD	12340	2114	55907	15845
Mar-03	1091	265	6761	1923
Mar-02	1182	242	5821	1665
AC YTD	10615	2266	54100	17009
Prior Ac YTD	13522	2356	61728	17510
Apr-03	905	259	5828	1578
Apr-02	1126	227	5849	1862
AC YTD	11520	2525	59928	18587
Prior Ac YTD	14648	2583	67577	19372
May-03	793	215	5894	1402
May-02	1250	252	5946	1741
AC YTD	12313	2740	65822	19989
Prior Ac YTD	15898	2835	73523	21113
Jun-03	846	267	6092	1547
Jun-02	930	285	4448	1636
AC YTD	13159	3007	71914	21536
Prior Ac YTD	16828	3120	77971	22749
July-03	928	272	7095	1575
July-02	930	321	6050	1722
AC YTD	14087	3279	79009	23111
Prior Ac YTD	17758	3441	84021	24471
August-03	2082	504	11879	3827
August-02	1175	396	7432	2482
AC YTD	16169	3783	90888	26938
Prior Ac YTD	18933	3837	91453	26953