Help Center Statistics - By Month for Present and Prior Academic Year
	New Trouble	New NSR	Hits on Help Center	Total Call
	Tickets		Home Page	to x6000
	`
Sep-03	3172	655	15756	5881
Sep-02	3720	687	13591	4733
AC YTD	3172	655	15756	5881
Prior Ac YTD	3720	687	13591	4733
Oct-03	1688	338	9621	2889
Oct-02	1567	343	7344	2892
AC YTD	4860	993	25377	8770
Prior Ac YTD	5287	1030	20935	7625
Nov-03	1105	244	8409	2292
Nov-02	1189	203	6315	1747
AC YTD	5965	1237	33786	11062
Prior Ac YTD	6476	1223	27250	9372
Dec-03	814	233	7632	1401
Dec-02	712	178	5285	1408
AC YTD	6779	1470	41418	12463
Prior Ac YTD	7188	1411	32535	10780