Help Center Statistics - by Semester for Present and Prior Academic Year
	New Trouble	New NSR	Hits on Help Center	Total Call
	Tickets		Home Page	to x6000
Fall-03	6779	1470	41418	12463
Fall-02	7188	1411	32535	10780
AC YTD	6779	1470	41418	12463
Prior Ac YTD	7188	1411	32535	10780
Winter-03	951	302	6450	1897
Winter-02	1469	302	7257	1947
AC YTD	7730	1772	47868	14360
Prior Ac YTD	8657	1713	39782	12727
Summer-03	3856	1043	25066	6949
Summer-02	3035	1002	17930	5840
AC YTD	11586	2815	72934	21309
Prior Ac YTD	11692	2715	57722	18567
Spring-03	4174	1027	26837	7312
Spring-02	5546	999	25782	8478
AC YTD	15760	3842	99771	28621
Prior Ac YTD	17238	3714	83504	27045