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NOTICE
You will NEVER be asked to confirm account information on-line to keep your account active - by the University of Delaware or any other legitimate entity.
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Computer Security
System Status
Warning Beware e-mail scams: Did you receive the e-mail
   FROM: "Webmaster It Services"
   Subject: Dear Staff/Student
asking for your User name and Password to confirm your Webmail identity?
THIS IS A SCAM. DO NOT REPLY. DELETE the MESSAGE.
[10:27 14-Oct-2008]
Alert A Phony Microsoft Update E-mail with an attachment has been reported on campus:
   From: Microsoft Update
   Subject: Security Update for OS Microsoft Windows
Microsoft NEVER sends updates by e-mail.THIS IS A SCAM. DO NOT REPLY. DELETE the MESSAGE.
[07:50 10-Oct-2008]
Warning Wireless connection problems have been reported at various buildings around campus. Network technicians are currently working to resolve the issues.
[14:21 09-Oct-2008]

new Items
1)Using UD Secure wireless network: See configuration instructions for the UD Secure wireless network
2)NAT Routers in UD Residence Halls: For information see
Using Personal NAT Routers in UD Residence Halls.
3)New Students: Please see www.udel.edu/welcome for important information about activating your UDelNet account and computing at UD.
FAQs
  1. I'm new to UD.  How do I get started with computing?
    Students:See www.udel.edu/welcome.
    Distance Learners: See Accessing your Course.
    Faculty/Staff:See New Faculty/Staff Checklist
    and Supervisor's Checklist.
  2. What is my active IP address?
  3. I cannot access webpages outside of UD.
  4. I am having network connection problems on campus.
  5. I am having modem dial-up problems.
  6. How do I read UD e-mail?
  7. How do I decrease SPAM?
  8. How do I Protect and Clean my Computer?
  9. UD's McAfee Anti-virus software says it cannot clean or delete a virus. What should I do?
  10. How do I connect to Library Resources from off-campus?
  11. My computer has hardware problems. Where can it be repaired?
  12. A previous occupant's voicemail message is on my phone. How do I have it reset?
    Student instructions Faculty/Staff instructions
  13. I need help publishing / maintaining webpages.
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