|
Timeframe |
New
Trouble Tickets |
New
NSRs |
Hits on HC
Home Page |
Total Calls
to x6000 |
Sept-04 Sept-03 AC YTD Prior AC YTD |
2,750
3,172 2,750 3,173 |
452
655 452 655 |
14,957
15,756 14,957 15,756 |
4,169
5,881 4,169 5,881 |
Oct-04
Oct-03 AC YTD Prior AC YTD |
1,761
1,688 4,511 4,861 |
259
338 711 993 |
10,302
9,621 25,259 25,377 |
2,556
2,889 6,725 8,770 |