|
Timeframe |
New
Trouble Tickets |
New
NSRs |
Hits on HC
Home Page |
Total Calls
to x6000 |
May-10 May-09 AC YTD Prior AC YTD |
1,168
994 12,957 11,606 |
270
259 2,696 2,734 |
11,647
6,520 77,502 68,874 |
1,337
1,185 13,771 13,688 |
Apr-10 Apr-09 AC YTD Prior AC YTD |
1,296
1,286 11,789 10,612 |
275
277 2,426 2,2475 |
8,156
5,879 65,855 62,354 |
1,316
1,780 12,434 12,503 |
Mar-10 Mar-09 AC YTD Prior AC YTD |
1,804
1,284 10,493 9,326 |
334
217 2,151 2,198 |
8,948
9,074 57,699 56,475 |
1,728
1,452 11,118 10,723 |
Feb-10 Feb-09 AC YTD Prior AC YTD |
1,917
1,630 8,689 8,042 |
259
249 1,817 1,981 |
8,939
9,159 48,751 47,401 |
1,889
1,817 9,930 9,271 |
Jan-10
Jan-09 AC YTD Prior AC YTD |
1,301
1,190 6,772 6,412 |
293
287 1,558 1,732 |
6,483
6,946 39,812 38,242 |
1,333
1,213 7,501 7,454 |
Dec-09 Dec-08 AC YTD Prior AC YTD |
1,006
837 5,471 5,222 |
250
173 1,265 1,445 |
6,483
5,950 33,329 31,296 |
957
1,061 6,168 6,241 |
Nov-09 Nov-08 AC YTD Prior AC YTD |
1,178
847 4,465 4,385 |
265
334 1,015 1,272 |
8,686
6,333 26,846 25,346 |
1,241
1,012 5,211 5,180 |
Oct-09 Oct-08 AC YTD Prior AC YTD |
1,250
1,294 3,287 3,538 |
310
348 750 938 |
8,027
8,268 18,178 19,013 |
1,395
1,534 3,970 4,168 |
Sept-09 Sept-08 AC YTD Prior AC YTD |
2,037
2,244 2,037 2,244 |
440
590 440 590 |
10,151
10,745 10,151 10,745 |
2,575
2,634 2,575 2,634 |