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|
|
| Timeframe |
New
Trouble Tickets |
New
NSRs |
Hits on HC
Home Page |
Total Calls
to x6000 |
|
June-07 June-06 AC YTD Prior AC YTD |
697
835 9,909 9,450 |
266
296 2,905 2,605 |
7,665
9,191 97,077 96,781 |
1,073
1,418 14,642 16,694 |
|
May-07 May-06 AC YTD Prior AC YTD |
835
833 9,212 8,615 |
242
195 2,639 2,309 |
9,660
9,599 89,412 87,590 |
1,281
1,248 13,569 15,276 |
|
Apr-07 Apr-06 AC YTD Prior AC YTD |
890
760 8,377 7,782 |
300
266 2,397 2,114 |
8,813
7,940 79,752 77,991 |
1,373
1,279 12,288 14,028 |
|
Mar-07 Mar-06 AC YTD Prior AC YTD |
895
939 7,487 7,022 |
263
278 2,097 1,848 |
8,907
9,437 70,939 70,051 |
1,397
1,571 10,915 12,749 |
|
Feb-07 Feb-06 AC YTD Prior AC YTD |
1,491
1,424 6,592 6,083 |
260
325 1,834 1,570 |
11,140
12,184 62,032 60,614 |
2,026
2,185 9,518 11,178 |
|
Jan-07 Jan-06 AC YTD Prior AC YTD |
1,129
861 5,101 4,659 |
303
250 1,574 1,245 |
9,521
10,404 50,892 48,430 |
1,509
1,762 7,492 8,993 |
|
Dec-06 Dec-05 AC YTD Prior AC YTD |
665
488 3,972 3,798 |
202
151 1,271 995 |
6,318
7,351 41,371 38,026 |
1,035
929 5,983 7,231 |
|
Nov-06 Nov-05 AC YTD Prior AC YTD |
939
769 3,307 3,310 |
271
221 1,069 844 |
9,624
8,380 35,053 30,675 |
1,429
1,289 4.948 6,302 |
|
Oct-06 Oct-05 AC YTD Prior AC YTD |
1,034
996 2,368 2,541 |
363
243 798 623 |
12,116
9,720 25,429 22,295 |
1,550
1,731 3,519 5,013 |
|
Sept-06 Sept-05 AC YTD Prior AC YTD |
1,334
1,545 1,334 1,545 |
435
380 435 380 |
13,313
12,575 13,313 12,575 |
1,969
3,282 1,969 3,282 |