|
|
|
| Timeframe |
New
Trouble Tickets |
New
NSRs |
Hits on HC
Home Page |
Total Calls
to x6000 |
|
Feb-07 Bev-06 AC YTD Prior AC YTD |
1,491
1,424 6,592 6,083 |
260
325 1,823 1,570 |
11,140
12,184 62,032 60,614 |
2,026
2,185 9,518 11,178 |
|
Jan-07 Jan-06 AC YTD Prior AC YTD |
1,129
861 5,101 4,659 |
303
250 1,574 1,245 |
9,521
10,404 50,892 48,430 |
1,509
1,762 7,492 8,993 |
|
Dec-06 Dec-05 AC YTD Prior AC YTD |
665
488 3,972 3,798 |
202
151 1,271 995 |
6,318
7,351 41,371 38,026 |
1,035
929 5,983 7,231 |
|
Nov-06 Nov-05 AC YTD Prior AC YTD |
939
769 3,307 3,310 |
271
221 1,069 844 |
9,624
8,380 35,053 30,675 |
1,429
1,289 4.948 6,302 |
|
Oct-06 Oct-05 AC YTD Prior AC YTD |
1,034
996 2,368 2,541 |
363
243 798 623 |
12,116
9,720 25,429 22,295 |
1,550
1,731 3,519 5,013 |
|
Sept-06 Sept-05 AC YTD Prior AC YTD |
1,334
1,545 1,334 1,545 |
435
380 435 380 |
13,313
12,575 13,313 12,575 |
1,969
3,282 1,969 3,282 |