Remedy Statistics

February 2003 Statistics

Category	Total
New Trouble Tickets	1,385
New NSRs	288
Hits on Help Center Home Page	8,354
Total calls to 831-6000	2,409

Individual February Reports

Student Problems:                   ( by college class) ( by problem type)
Faculty/Staff Problems:    ( by department) ( by problem type)
Top Problem Types
All Problem Types
Top User Classifications
Tickets Handled by IT group
IT Documentation - webpage hits

Quarterly Reports - 2002  Faculty/Staff only
Semester Reports - 2002/2003  Student

Help Center Home Page
UD Home Page

Questions / comments?
Copyright © 2000, University of Delaware.