| IT
Help Center - February 2003 |
|
| Tickets handled by IT
Group |
|
| |
|
| Count of Ticket# |
|
| AllAsgn |
Total |
| helpdesk |
490 |
| RCC |
128 |
| us-nichols |
111 |
| tsc-staff |
80 |
| us-webct |
69 |
| us-anderer |
34 |
| us-anderer/ RCC |
31 |
| access |
27 |
| us-langmathgraf |
22 |
| NSS-TS |
21 |
| us-textedit |
20 |
| NSS-TS/ helpdesk |
19 |
| us-devry |
18 |
| access/ NSS-TS/ access/
NSS-TS |
16 |
| tsc-staff/ tsc-staff |
15 |
| us-nichols/ us-tsc |
14 |
| access/ NSS-TS/ access/
NSS-TS/ access |
13 |
| kate |
12 |
| access/ NSS-TS/ access |
11 |
| us-anderer/ us-tsc |
11 |
| us-anderer/ us-writers |
10 |
| helpdesk/ us-webct |
10 |
| us-nichols/ helpdesk |
8 |
| helpdesk/ RCC |
8 |
| us-nichols/ NSS-TS |
7 |
| helpdesk/ us-nichols |
7 |
| access/ NSS-TS/
us-anderer/ access/ NSS-TS |
6 |
| judi |
6 |
| RCC/ us-anderer/ RCC |
5 |
| mis-fis |
5 |
| us-writers |
4 |
| us-statdb |
4 |
| mis-sis |
4 |
| helpdesk/ us-anderer |
4 |
| V-mail |
3 |
| us-writers/ helpdesk |
3 |
| us-nichols/ us-nichols |
3 |
| us-langmathgraf/ NSS-TS |
3 |
| access/ NSS-TS/ access/
NSS-TS/ access/ NSS-TS/ access |
3 |
| mis-sis/ mis-trg |
3 |
| chuckc |
2 |
| us-langmathgraf/ NSS-TS/
helpdesk |
2 |
| us-devry/ us-writers |
2 |
| us-devry/ us-nichols |
2 |
| helpdesk/
us-langmathgraf |
2 |
| access/ us-anderer/
access/ NSS-TS |
2 |
| RCC/ RCC |
2 |
| NSS-TS/ helpdesk/
NSS-TS/ helpdesk |
2 |
| helpdesk/ us-nichols/
us-tsc |
2 |
| access/ NSS-TS/ access/
us-anderer/ access/ NSS-TS |
2 |
| helpdesk/ us-textedit |
2 |
| helpdesk/ us-anderer/
RCC |
2 |
| khirsch |
2 |
| wise |
1 |
| HR/ mis-fis |
1 |
| IVR |
1 |
| creditcard-web |
1 |
| access/ NSS-TS/
us-anderer/ us-tsc/ helpdesk/ access/ NSS-TS |
1 |
| kathy |
1 |
| helpdesk/ V-mail |
1 |
| khirsch/ NSS-TS |
1 |
| lnewlin |
1 |
| lynam |
1 |
| mis-dev |
1 |
| efrett |
1 |
| mis-rep |
1 |
| mis-rep/ mis-fis |
1 |
| helpdesk/ mis-fis |
1 |
| helpdesk/ us-writers |
1 |
| mis-sis/ mis-trg/
helpdesk |
1 |
| access/ us-anderer/
access/ us-anderer/ access/ NSS-TS |
1 |
| NSS-TS/ access/
us-anderer |
1 |
| access/ NSS-TS/ access/
us-anderer/ NSS-TS |
1 |
| NSS-TS/ helpdesk/
mis-trg/ mis-srg |
1 |
| helpdesk/ us-nichols/
us-tsc/ helpdesk |
1 |
| NSS-TS/ helpdesk/
us-langmathgraf/ us-langmathgraf |
1 |
| NSS-TS/ NSS-TS |
1 |
| NSS-TS/ us-nichols/
us-tsc |
1 |
| access/ NSS-TS |
1 |
| RCC/ access |
1 |
| RCC/ access/ NSS-TS/
access |
1 |
| RCC/ helpdesk |
1 |
| RCC/ NSS-TS/ access |
1 |
| RCC/ NSS-TS/ RCC |
1 |
| helpdesk/ us-nichols/
us-langmathgraf |
1 |
| dcoleman |
1 |
| RCC/ us-nichols |
1 |
| RCC/ us-tsc |
1 |
| sniazi |
1 |
| access/ NSS-TS/
us-anderer |
1 |
| tsc-staff/ Tel-Serv/
tsc-staff |
1 |
| access/ NSS-TS/
us-anderer/ access |
1 |
| tsc-staff/ us-tsc |
1 |
| access/ NSS-TS/ access/
NSS-TS/ access/ NSS-TS |
1 |
| us-anderer/ helpdesk |
1 |
| us-anderer/ helpdesk/
NSS-TS/ helpdesk |
1 |
| helpdesk/ us-anderer/
helpdesk |
1 |
| us-anderer/ RCC/ RCC/
us-anderer/ RCC |
1 |
| us-anderer/ us-anderer/
RCC |
1 |
| us-anderer/ us-devry |
1 |
| access/ us-anderer/
access |
1 |
| us-anderer/ us-tsc/
us-anderer |
1 |
| brucer/ mis-srg |
1 |
| access/ NSS-TS/ NSS-TS/
access |
1 |
| us-devry/ access/
us-devry |
1 |
| us-devry/ Kate/ NSS-TS |
1 |
| us-devry/ us-anderer |
1 |
| us-devry/
us-langmathgraf/ us-langmathgraf/ NSS-TS |
1 |
| helpdesk/
us-langmathgraf/ us-nichols |
1 |
| helpdesk/ us-devry/
us-devry/ us-devry |
1 |
| access/ NSS-TS/ access/
NSS-TS/ helpdesk/ access |
1 |
| us-langmathgraf/
helpdesk |
1 |
| helpdesk/ NSS-TS/
helpdesk/ access/ us-nichols/ NSS-TS/ helpdesk |
1 |
| helpdesk/ us-anderer/
us-tsc/ RCC |
1 |
| us-langmathgraf/ NSS-TS/
us-langmathgraf |
1 |
| us-langmathgraf/
us-devry |
1 |
| us-langmathgraf/
us-nichols |
1 |
| us-langmathgraf/
us-nichols/ us-tsc |
1 |
| access/ us-anderer |
1 |
| access/ us-nichols |
1 |
| us-nichols/ helpdesk/
mis-sis |
1 |
| us-nichols/ helpdesk/
us-nichols/ helpdesk |
1 |
| us-nichols/ helpdesk/
us-writers |
1 |
| access/ us-nichols/
NSS-TS/ us-nichols |
1 |
| us-nichols/ NSS-TS/
helpdesk/ NSS-TS |
1 |
| us-nichols/ NSS-TS/
helpdesk/ us-nichols |
1 |
| us-nichols/ NSS-TS/
us-nichols |
1 |
| us-nichols/ NSS-TS/
us-nichols/ NSS-TS/ us-nichols |
1 |
| us-nichols/ NSS-TS/
us-nichols/ NSS-TS/ us-nichols/ NSS-TS/ us-nichols |
1 |
| us-nichols/ us-anderer |
1 |
| helpdesk/ security-admin |
1 |
| helpdesk/ us-anderer/
RCC/ RCC/ RCC |
1 |
| helpdesk/ Kate |
1 |
| us-statdb/ NSS-TS |
1 |
| access/ NSS-TS/ access/
us-anderer/ access/ NSS-TS/ access/ NSS-TS |
1 |
| us-textedit/ NSS-TS/
us-nichols |
1 |
| us-textedit/ us-writers |
1 |
| access/ NSS-TS/
us-anderer/ access/ NSS-TS/ us-nichols/ us-anderer/ NSS-TS/ us-anderer/ NSS-TS |
1 |
| us-webct/ us-nichols |
1 |
| access/ NSS-TS/ access/
NSS-TS/ access/ us-anderer/ NSS-TS/ access/ us-anderer |
1 |
| access/ us-nichols/
NSS-TS |
1 |
| us-writers/
us-langmathgraf/ us-nichols/ us-langmathgraf |
1 |
| helpdesk/ NSS-TS/
helpdesk/ NSS-TS/ helpdesk/ NSS-TS |
1 |
| V-mail/ helpdesk |
1 |
| Grand Total |
1385 |
|
|