|
|
|
| Timeframe |
New
Trouble Tickets |
New
NSRs |
Hits on HC
Home Page |
Total Calls
to x6000 |
|
Dec-07 Dec-06 AC YTD Prior AC YTD |
502
665 3,817 3,972 |
130
202 1,085 1,271 |
6.968
6,318 37,399 41,371 |
900
1,035 5,293 5,983 |
|
Nov-07 Nov-06 AC YTD Prior AC YTD |
802
939 3,315 3,307 |
249
271 955 1,069 |
8,870
9,624 30,431 35,053 |
1,090
1,429 4,393 4,948 |
|
Oct-07 Oct-06 AC YTD Prior AC YTD |
1,035
1,034 2,513 2,368 |
294
363 706 798 |
9,880
12,116 21,561 25,429 |
1,412
1,550 3,303 3,519 |
|
Sept-07 Sept-06 AC YTD Prior AC YTD |
1,478
1,334 1,478 1,334 |
412
435 412 435 |
11,681
13,313 11,681 13,313 |
1,891
1,969 1,891 1,969 |